Paying Your Ohio Dominion Gas Bill: A Comprehensive Guide

Paying your gas bill on time is an important responsibility as a homeowner or renter in Ohio. Dominion Energy is one of the major natural gas providers in the state, delivering gas to over 300,000 customers. Understanding your Dominion Energy gas bill and the various payment options can help ensure your service continues uninterrupted. This comprehensive guide will explain everything you need to know about paying your Dominion Energy Ohio gas bill.

Overview of Dominion Energy Ohio

Dominion Energy Ohio distributes natural gas to 21 counties in central and southeast Ohio. They serve over 300,000 residential, commercial, industrial, and transportation customers in the state Dominion Energy Ohio was previously known as Dominion East Ohio until 2019

Dominion Energy Ohio originally started as the East Ohio Gas Company in Cleveland in 1928. Over the decades, it expanded service throughout northeast Ohio through mergers and acquisitions. In 2010, it was purchased by Dominion Resources, based in Virginia, and rebranded as Dominion East Ohio. After a company-wide rebranding initiative in 2019, it became Dominion Energy Ohio.

Understanding Your Dominion Energy Ohio Gas Bill

Your Dominion Energy Ohio gas bill provides a summary of your natural gas usage and charges over the past billing period. Bills are sent out monthly and include several key pieces of information:

• Account number
• Service address
• Billing date
• Previous balance
• Payment due date
• Meter readings: Previous and current reading to calculate usage
• Billed usage: Gas usage in CCF (hundreds of cubic feet)
• Distribution and service charges
• Cost of gas used based on usage
• Taxes and fees
• Total amount due

It’s important to carefully review the usage and charges each month Contact Dominion Energy Ohio customer service if you have any questions about specific bill charges or perceived discrepancies

Ways to Pay Your Dominion Energy Ohio Gas Bill

Dominion Energy Ohio offers several convenient payment options to pay your natural gas bill on time each month

Pay Online

The quickest and easiest way for most customers to pay their bill is online through the Dominion Energy website. You can pay as a guest with just your account number, or sign up for a free online account to access additional features. After signing in, select your Ohio account, view your balance, and make a one-time payment from your bank account.

Online payments are posted instantly, so it’s a great option if your bill is due soon. Plus, there are no convenience fees for online payments through your bank account.

Pay By Phone

You can pay your Dominion Energy Ohio gas bill over the phone using the automated payment system. Call 1-800-633-3562 and select the “Make Payment” option. You will need to enter your account number and follow the prompts to complete your payment.

There is a $2.95 convenience fee per phone payment transaction. Phone payments can be made 24/7 and are posted immediately.

Pay by Mail

If you prefer, you can mail your payment to Dominion Energy Ohio’s payment processing center. Write your 12-digit account number on the check or money order and mail to:

Dominion Energy Ohio
P.O. Box 26785
Richmond, VA 23261-6785

Allow 5-7 days for mailed payments to be processed and avoid late fees. Don’t mail cash – checks or money orders are recommended.

Pay in Person

You can pay your Dominion Energy Ohio gas bill in person at an authorized payment location. This includes Kroger, Walmart, Ace Cash Express, and MoneyGram locations throughout Dominion’s Ohio service area.

Bring your bill or know your account number. There is a convenience fee of up to $1.50 for in-person payments. Cash payments are not accepted.

Enroll in AutoPay

For hassle-free bill payment, enroll in Dominion Energy Ohio’s AutoPay program. This automatically deducts the amount due from your bank account each month on your bill’s due date. AutoPay avoids late fees and frees you from having to remember to pay each bill.

Enrolling in AutoPay is easy – just have your bank account information handy to get started. You can cancel or temporarily stop AutoPay at any time through your online account.

Budget Billing

To make bill payment more predictable, Dominion Energy offers an optional Budget Billing plan. This allows residential customers to pay a “rolling average” each month based on your projected annual usage. Amounts are re-evaluated and adjusted quarterly.

Budget Billing prevents much higher bills in peak winter and summer months by spreading costs evenly over the year. Customers on this plan still pay for all gas usage annually but amounts are divided evenly each month.

Avoid Late Fees and Disconnection

It’s important to pay your Dominion Energy Ohio gas bill in full and on time each month. Payment is due by the due date shown on your bill, typically 21 days after the billing date. A 10-day grace period follows before a late payment penalty is assessed.

If a bill remains unpaid, Dominion Energy Ohio may proceed with disconnection and termination of gas service. Make every effort to pay on time and contact customer service immediately if you anticipate difficulty paying a bill. Payment plans or energy assistance funds may be available for qualifying customers.

Keeping your Dominion Energy Ohio natural gas service connected requires paying your bill responsibly each month. Following these guidelines for understanding your bill and utilizing convenient payment options will help maintain uninterrupted service. Reach out to Dominion Energy Ohio customer support if you ever have any questions about your account or payment options.