In theory, Nate works 40 hours a week in the operations department at a major fintech company. In reality, Nate works one hour a day at most. He moseys over to his computer whenever he gets an alert on his phone that he’s got a task to complete. Otherwise, he spends most of the day doing, basically, whatever he feels — he sleeps in, he watches TV, he does household chores. His only real restriction is that he can’t stray too far from home in the event he is needed for something.
“I don’t have a problem with being asked to do work; it’s just I’m not really being asked,” he says. Maybe he could take more initiative and try to take on more, but he gets good performance reviews and raises as it is, so he figures, why bother? Plus, it’s not like he can waltz up to his boss to announce there’s no real business reason for his existence. “How do I initiate that conversation that’s, ‘Hey, I haven’t been doing much of anything this whole time, I need more to do’? You don’t really want to draw attention to it,” says Nate, which is a pseudonym. Vox granted him anonymity to speak for this story for obvious reasons, as we did all of the workers interviewed.
Strongly suspecting that a certain person isn’t doing much, or not nearly enough to fill up what is ostensibly an eight-hour day, seems to be a near-universal work experience. Many people have also, at some point in time, been that less-than-occupied worker. Sometimes, it’s intentional. Other times, like in Nate’s case, that’s just how the corporate cards have been dealt.
These jobless employed are a persistent presence in the working world, their existence a bug that’s become a feature. There’s a percentage of every job that’s bullshit, and in their case, that’s 90 percent, minimum.
“It’s not good for the culture. It can engender huge resentment from the person’s colleagues, especially if they themselves are overworked, and you do see that combination a lot,” says Alison Green, a career columnist and expert who runs the website Ask a Manager. “It also raises questions for people about whoever is supposed to be managing that person. Are they incompetent? Do they suck at managing?”
Nate doesn’t think his boss or anyone is really aware of the problem — his company laid off hundreds of workers earlier this year, and he made it through. He shows up at office social events once a month to put in face-time and is generally well-liked. He’s read stories about companies tracking remote workers to make sure they’re actually working but feels pretty confident his company isn’t. “If we did,” he says, “I don’t think I’d be employed.”
We’ve all been there – staring blankly at the computer screen, willing the clock to move faster You’ve finished your tasks for the day but still have hours left in your workday. The boredom is real.
Having nothing to do at work can be frustrating and make the day drag on But it doesn’t have to be this way Use your downtime productively to make the most of your time at the office,
Here are 15 tips to stay productive (and sane!) when you have nothing to do at work:
1. Tackle Your To-Do List
We all have tasks and errands we’ve been putting off for another day Now is the time to tackle that to-do list!
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Clear out your overflowing inbox. Unsubscribe from emails you don’t read. Organize folders.
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Update your resume and LinkedIn profile.
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Schedule appointments and outings you’ve been postponing – get your hair cut, tour daycares, research vacation spots.
Knocking out personal tasks will free up time after work and give you a sense of accomplishment.
2. Improve Your Skills
Downtime at work offers a great opportunity to develop your skills.
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Take an online course on a topic you want to learn – coding, marketing, management. Lynda and Udemy offer affordable video classes.
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Read industry books and publications to stay current in your field.
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Watch TED talks and podcasts to gain new perspective.
Sharpening your skills makes you more valuable to your employer.
3. Organize and Declutter
Cluttered workspace slowing you down? Use your free time to clear the chaos.
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Organize files. Toss what you don’t need. Create a filing system.
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Unsubscribe from subscriptions and newsletters you never read.
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Clean out your inbox, archives, and spam folder.
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Purge old samples, proposals, and projects.
You’ll work faster and think clearer without the clutter.
4. Update Process Documents
Does your company have outdated manuals or inadequate training programs? Step up by using your downtime to improve company documents and processes.
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Revamp the employee onboarding manuals.
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Update the company style guide.
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Create how-to guides and process documents for new hires.
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Film training videos on company software and procedures.
Your initiative will be noticed and appreciated.
5. Volunteer for New Assignments
Instead of waiting for work, seek it out.
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Ask your manager if there are any special projects you can tackle.
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Volunteer to help colleagues who seem overloaded.
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Offer to take on responsibilities outside your normal role, like writing a company blog or planning events.
Saying “yes” to new assignments shows you’re eager to contribute.
6. Explore the Company Culture
When things are slow, get to know your company and coworkers better.
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Browse the company intranet and archives to learn the company history.
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Grab coffee with new hires and colleagues in different departments.
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Sit in on meetings of teams you don’t normally interact with.
Getting connected builds relationships and gives insight into how the company operates.
7. Tend to Your Career Development Plan
Downtime is perfect for focusing on your long-term career goals.
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Research job descriptions and pay for roles you aspire to.
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Identify skills needed for advancement and plan how you’ll gain them.
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Search for trainings, mentors, and projects that will elevate your skills.
Having a career plan will ensure you don’t stagnate.
8. Handle Tedious Tasks
Every job comes with less exciting but necessary duties. Get them done so they’re not lingering over you.
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Enter expenses and file expense reports.
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Log and organize all your activities and communications.
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Update contact lists and databases.
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Read and respond to unanswered emails.
Checking simple tasks off your list feels fantastic.
9. Improve Processes
Work more efficiently by improving processes and tools.
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Suggest ways to streamline messy approval procedures.
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Recommend technology to eliminate repetitive manual tasks.
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Create templates, checklists, and instruction guides to standardize workflows.
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Revise outdated systems that slow things down.
Your ideas will save everyone time and effort.
10. Revitalize Your Workspace
An uninspiring workspace can hurt productivity. Use downtime to give your area a quick makeover.
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Add plants, decorations, and personal photos.
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Get fresh desk supplies – fun pens, notepads, organizers.
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Install shelf dividers, hooks, magazine files to keep things tidy.
-rearrange furniture to create a fresh feel.
Even small changes can make your workday more enjoyable.
11. Look for Innovation Opportunities
Some of the best innovations happen when creative minds have time to wander. Channel your inner innovator.
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Brainstorm new products or service offerings.
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Think up process enhancements the company should make.
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Identify untapped opportunities in the market.
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Research what competitors are doing and how your company can improve.
Pitch your best ideas – one may be a game-changer.
12. Handle Personal Appointments
Waiting until after work to make personal calls eats up your free time. Seize the opportunity to schedule appointments during slow periods.
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Book doctor and dentist checkups.
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Call your internet provider, bank, or insurance company to discuss issues.
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Handle calls with schools, daycares, mechanics and more.
You’ll free up evenings and weekends to really relax.
13. Catch Up With Colleagues
Strong workplace relationships are vital. When things are slow, get to know your coworkers better.
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Have lunch or coffee together. Learn about their background, passions, and interests outside work.
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Walk around the office chatting with other departments. Discover what they do and how they help the company.
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Congratulate colleagues on birthdays, promotions, or milestones. It shows you care.
Strengthening bonds improves teamwork, collaboration and morale.
14. Research and Plan Content
If your role involves creating content – like marketing, communications, or sales – use downtime to get a head start on upcoming projects.
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Look at analytics to identify topics and formats that perform well.
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Sketch article outlines, video storyboards, or campaign concepts.
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Curate content ideas with notes on sources and main points.
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Start drafting and designing upcoming content.
You’ll have materials prepared when it’s time to execute.
15. Reflect and Reset
Finally, hectic work lives often prevent reflection. Slower moments allow us to recharge and refocus.
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Write in a journal about your job satisfaction, goals, and priorities.
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Make a list of what you enjoy about your work – and what you’d like to change.
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Clear your mind with deep breathing or meditation.
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Take a short walk outside for fresh air and exercise.
This mental reset will help you return to your tasks reenergized.
Hanging out, 9 to 5
Reporting for this story, I spoke with multiple people who are essentially funemployed, or at least one meaning of it, who sit around at work all day with very little to do. What was most surprising was that many did not exactly love the situation and felt somewhat conflicted.
Take Charlie, a data scientist at a financial company. For his first few years at the firm, he was pretty busy, but after his last promotion about five years ago, his workload has dwindled. He’s not super motivated to change the situation, though he worries this will ultimately be detrimental to his career. “I feel like I’m falling behind,” he says. “I definitely want to move to a different company, and I’m hopeful that when I do that, my work and my mindset will change.”
“I almost wish that I could get laid off and have a generous severance package”
The Thursday and Friday prior, he worked from home and “literally did not do a second of work.” The following week, on a day he was working from the office, he read two chapters of his novel and took a small nap. The day we spoke, he took the call — which was about how he wasn’t working — from his office. “Whenever I work from home, it’s easier to go work from my couch or lay down or do whatever, go on my PC a little bit. Even in my office here, and actually today there are a bunch of people for some reason, but it’s normally pretty empty. It’s not like I have the peer pressure of people working around me,” he says.
Charlie’s company cut workers this year, but he wasn’t really worried about it one way or the other. “I almost wish that I could get laid off and have a generous severance package,” he says. “That wouldn’t be the worst thing in the world.”
One engineer told me he’s enjoying the freedom of having an incredibly light workload, but he knows it won’t go on forever. He also has to be intentional about keeping up his skill set so he doesn’t get too rusty. “I forget how to do stuff that I knew how to do,” he says. One government affairs representative says she completes the work for her eight-hour shift in two to three hours each day, which, again, is nice, but is also unsettling. “I get paid,” she says, “but I feel useless and like I could be doing more.”
Green believes it’s not uncommon for people in these jobless employment situations to have complicated feelings about it. They feel guilty, or they get bored, or they’re paranoid they’ll get caught. “They worry that at some point someone’s going to notice,” she says.
To be sure, not everyone feels bad. Tom, who works in sales, appears to be a bit of an expert in getting paid for work he’s not doing. His boss at his last job forgot to inform HR that he’d quit, so he collected a paycheck from the company for a while before anyone figured it out. Now, at his new job, the company doesn’t even know where he’s based — he’s in the United Kingdom, they think he’s in Kentucky — and there’s minimal oversight. “I’m able to slip through the cracks most of the time,” he says. If someone asks what he did over the weekend, he’ll say he went to the Kentucky Derby or something, because he doesn’t want anyone getting suspicious.
“I’ve tried at work before, and it just wasn’t worth it”
He works commission and, suffice it to say, rarely meets or exceeds sales targets. So when he’s looking for jobs, he adjusts accordingly. “I search for jobs with the highest and most generous base salary for obvious reasons,” he says. He’s not losing sleep over his ruse — he says his mental health is great. “I’ve tried at work before, and it just wasn’t worth it.”
From the outside, it can be a little hard to square how to feel about this. On the one hand, if someone’s getting a paycheck and doing very little, it’s sort of a good-for-them scenario. On the other hand, it can engender resentment, especially among their colleagues who aren’t so oblivious to what’s going on.
“These people are often kind of gadflies, they’re hanging around the coffee machine, they’re stopping by people’s desks, and they become the subject of urban legends a little bit,” says Joseph Fuller, a professor of management practice at Harvard Business School. “It’s a phenomenon that’s been widely witnessed, let’s put it that way.”
Pretty much everybody has at least one person at work where they look at them and think, “Seriously, what in the world does that guy even do? And how does no one notice???” It can be even more baffling when those people keep advancing, which they often do. Promoting the incompetent has been a thing for a long time.
There are endless reasons why people at work wind up with little, if anything, to do. Maybe the project they were hired for is no longer a priority, or the tasks they were in charge of, by and large, are now being handled by technology. Maybe they never should have been hired in the first place, or they were brought on board too soon. Maybe they’re super fast at their jobs, or they’re really good at being secretly lazy, hiding in plain sight.
Whatever the context, the boss is often to blame. The biggest component of how this happens is poor management.
“You get managers who are either so disengaged that they truly are oblivious to the situation, they’re so disconnected from the work that they don’t have any sense of what the person is or isn’t doing or results they should be getting that they’re not getting,” Green says, “or you get a manager who does have a general sense of it that is so passive and nonconfrontational that they can’t bring themselves to do anything about it.”
It may be the case that someone’s manager is cut — part of why laying off middle managers can be a problem — so they don’t have a real direct boss anymore who knows what they’re supposed to do. Perhaps their new boss is too swamped to pay attention, or they just don’t really care as long as the company’s making money. It might also be the case that their boss, new or old, isn’t doing much, either.
Bobby, an engineer at a tech company who’s been sitting on his hands for about a year, says his supervisor seems really busy with meetings, so he doesn’t think he has much time to notice beyond some vague conversations about “utilization” every once in a while. “I feel like his plate is full, unless he’s doing a similar trick where he has the appearance of motion,” he says. “I haven’t drilled into it, but it’s always in the back of my mind. Is he really working as hard as he says he is?”
“It’s like being on vacation all the time”
Bobby was brought on too soon — the division he was hired for wasn’t even remotely close to needing engineers to do actual work. So he spends his day doing research and development for his own tech projects. When he doesn’t feel like doing anything, he goes hiking or swimming or plays video games and watches movies. He gets to spend more time with his kids.
“It’s like being on vacation all the time, with occasional scrambling to do a thing, then doing the thing for a couple of hours, then going back to the rest of my life,” he says. “Even though I feel guilty about it sometimes … it’s not really my job to tell a multinational company how to run a business or manage their employees.”
The experts concur. “At the end of the day, it’s the company’s responsibility, the leader’s responsibility, to manage their workforce and know who’s doing what and where and what’s the output,” says Bryan Creely, the career coach who coined the term “quiet quitting.”
Change is hard, even when companies need to change
As much as the private sector is supposed to be able to move fast and adjust, that’s just not the case. Change isn’t easy. Sometimes, a position just exists because it always has. Certain processes have certain roles in them, and nobody wants to take the time to scrutinize whether those roles are still needed.
Fuller, the Harvard professor, offered up a hypothetical example. “There’s a checker to check checkers, and we don’t need that anymore, but there’s a position called ‘Check Checker,’ and we’ve always had one. It’s on the succession plan, it’s on the promotion path,” he says. “The process that person is in and the job they’re in is an artifact of the way the process was designed, the way the budget was set, the assumptions about how the process works as opposed to how it actually works.”
A lot of white-collar work is related to risk aversion and having several eyes on decisions or processes, so there is some kind of built-in excess capacity by design. It’s a margin of safety, even though said margin can be excessive. Whether or not leaders know that, adjusting can be harder than leaving things as is.
“Managers may well realize they’re not using their staff well, but whether they do or they don’t, it just gets really hard to change those processes without somebody making that their priority,” says Carrie Bulger, a Quinnipiac University psychology professor who specializes in industrial-organizational psychology. “If it doesn’t feel like it’s broken, then no one’s going to make noise about fixing it.”