Interpersonal skills are critical for succeeding in your career, education, and personal relationships. While some people may naturally excel in areas like communication, collaboration, and empathy, we all have room for improvement when it comes to relating to others. The good news is that interpersonal skills can be learned and strengthened with intention and practice.
In this comprehensive guide, we will explain what interpersonal skills are, why they matter so much, and provide tips and strategies for leveling up your people skills Read on to learn how to become more socially intelligent at work, school, and in your daily life
What Are Interpersonal Skills?
Interpersonal skills are the abilities we use to interact with others effectively. These skills involve communicating, relating, listening, cooperating, empathizing, guiding, and working creatively in group settings.
Sometimes called “soft skills” or “people skills,” interpersonal skills enable us to understand others, effectively relate with diverse personalities, and build strong relationships They differ from “hard” technical skills that are needed to perform job duties, like coding or financial analysis
Here are some of the most important interpersonal skills:
-
Communication: Clearly conveying information and ideas through speaking, writing, listening, and nonverbal cues in a way others can understand.
-
Empathy: Understanding and caring about the feelings, thoughts, and experiences of others.
-
Emotional intelligence: Recognizing, understanding, and managing your own emotions and influences, as well as recognizing the emotional states of others.
-
Conflict resolution: Identifying issues between people, listening to all perspectives, and bringing a positive resolution.
-
Teamwork: Cooperating and collaborating harmonicly with others toward a shared goal.
-
Leadership: Guiding, motivating, and inspiring others to accomplish goals and complete tasks.
-
Persuasion: Influencing others’ attitudes, opinions, or behaviors through diplomacy and reason.
-
Active listening: Fully concentrating on what others are saying without judgment or interruption.
-
Networking: Developing relationships and exchanging information with others for mutual benefit.
We all possess interpersonal skills to some degree based on our personalities and life experiences. However, there are always opportunities to improve our people skills if we are intentional about growth and self-development.
Why Are Interpersonal Skills Important?
Strong interpersonal skills offer countless benefits in every area of life:
Career success: Interpersonal skills are vital for getting hired and advancing your career. Employers highly value people who can collaborate smoothly, motivate teams, resolve issues diplomatically, and communicate effectively with diverse coworkers and clients. Demonstrating strong interpersonal skills can set you apart.
Education: Relating well to classmates, professors, and administrators enables you to participate fully in academic life. You can connect through study groups, extracurricular activities, and networking opportunities that enrich your educational experience.
Personal fulfillment: Meaningful relationships require empathy, communication, conflict management, and other interpersonal abilities. Nurturing your closest bonds as well as casual acquaintances leads to a sense of belonging and wellbeing.
Leadership: Leading teams, projects, or entire organizations requires outstanding interpersonal competence. Success depends on your ability to communicate vision, earn trust, delegate effectively, and inspire people to follow you.
Simply put, interpersonal skills allow us to connect with others, function cooperatively, and influence people in a positive way. While technical skills may help us land a job, our people skills determine how we leverage opportunities, navigate challenges, and thrive in shared spaces, whether at work or elsewhere.
How to Improve Your Interpersonal Skills
Fortunately, interpersonal skills can be learned and enhanced through intentional effort. Here are some proven tips to help you become more socially intelligent:
1. Assess your starting point
Think about your recent interactions and relationships. Which skills do you excel at already? Empathy? Diplomacy? Where is there room for growth? Maybe you want to improve your ability to delegate or negotiate? Pinpointing your strengths and weaknesses creates self-awareness.
2. Set specific goals
Choose one or two skills to focus on improving first. Be as specific as possible. For example: “I want to get better at providing constructive feedback to direct reports.” Specific goals keep you targeted.
3. Expand self-awareness
Tune into your thoughts, feelings, values, tendencies, and impact on others. Self-aware people interact more genuinely. Try journaling, or ask a trusted friend for feedback on how you come across.
4. Observe positive role models
Notice colleagues, friends, or public figures who relate well to others. What makes them likable? What communication techniques do they use effectively? Modeling others’ behaviors can rapidly improve your skills.
**5. Seek opportunities to practice
Step outside your comfort zone to practice your interpersonal skills regularly. Have lunch with a new coworker, lead a team meeting, mediate a conflict between friends, or network at an industry event. Practice builds confidence.
**6. Continue self-assessing
Periodically re-evaluate your abilities so you can pivot as needed. Reflect on recent interactions. How have you improved? Which skills still challenge you? Be willing to adjust your goals and techniques.
**7. Take a course or workshop
Many professional development courses and workshops are designed specifically to strengthen interpersonal skills. Learning science-backed techniques from experts can accelerate your progress.
**8. Get feedback from others
Ask trusted acquaintances for candid input on your people skills. Colleagues may provide insights into how you come across at work, while friends can share their perspective on your personal interactions. Feedback is invaluable for improving self-awareness and addressing blind spots. Be willing to listen without getting defensive.
9. Keep trying and stay patient
Change takes time and repetition. You may feel awkward as you practice new ways of interacting. That’s normal—just keep trying. With commitment to the process, your interpersonal skills will gradually improve.
While building interpersonal skills takes effort, the rewards are plentiful, enabling stronger connections, advanced career opportunities, and greater life satisfaction. Use the tips above to become more socially intelligent at work, school, and in all your relationships.
Using Interpersonal Skills to Succeed in Your Career
Now that you understand what interpersonal skills are and how to improve them, let’s explore how to leverage people skills specifically to boost your career.
Finding a Job
Interpersonal abilities can help you land that coveted job in the first place:
-
Resume: Briefly demonstrate interpersonal skills like leadership and collaboration through bullet points describing your achievements. Don’t just list skills—provide examples.
-
Cover letter: Showcase a project or experience that enabled you to use persuasion, teamwork, or other people skills. Illustrate how they will transfer to the target role.
-
Interviews: Share examples that highlight your communication, emotional intelligence, and other interpersonal abilities. Prepare STAR interview stories.
-
Follow up: After the interview, follow up promptly and politely by email to thank the interviewer and reiterate your interest. This shows your communication skills.
-
Networking: Attend industry events or use LinkedIn to build connections. Networking develops relationships with individuals who may eventually hire you or refer opportunities.
Excelling at Work
Once hired, interpersonal abilities differentiate average performers from rock stars:
-
Leadership: Guide your team by communicating a vision, motivating them, resolving conflicts diplomatically, and coaching members to improve. Employees want to follow socially intelligent leaders.
-
Collaboration: Participate fully in brainstorming sessions, volunteer for cross-functional projects, and share ideas openly with colleagues. Companies need team players.
-
Communication: Keep managers updated through regular check-ins. Ask clarifying questions and summarizing discussions to verify understanding. Miscommunication causes problems.
-
Persuasion: Influence others effectively using reason, data, and empathy—not aggression. Sway key stakeholders to support your initiatives and ideas.
-
Networking: Continue building your internal network by meeting new colleagues. Identify mentors. Look for opportunities to raise your visibility in the organization through mixers, committees, or volunteering.
-
Negotiation: Whether negotiating assignments, resources, salaries, or promotions, approach discussions diplomatically, listen fully, and find mutual win-win solutions.
Mastering interpersonal skills enables you to navigate workplace dynamics, unlock opportunities, and achieve career advancement. Prioritize strengthening these abilities if you hope to maximize your professional success.
Final Tips for Improving Your People Skills
-
Practice active listening – When others speak, focus completely on comprehending what they say without interrupting. Reflect their perspective back to them. This builds trust and understanding.
-
Fine-tune emotional intelligence – Develop self-awareness around your emotions and how you handle them. Learn what triggers you and implement strategies to stay calm and think rationally.
-
Speak clearly – Express your ideas articulately. Choose words carefully and gauge whether others understand you. Adjust your communication style to audiences.
Tech Resources for Humans
eLearning Industry now partners with Techr, a knowledge hub that revolutionizes the intersection of technology and human resources.
The team at Techr understands the pivotal role that technology plays in reshaping the way organizations attract, manage, develop, and retain their most valuable asset – people! Committed to providing unbiased content, Techr is a go-to source for HR, IT, and MIS Professionals who need to navigate the ever-evolving landscape of HR technology – minus the jargon.
Looking to promote your HR software on Techr?
How can we help you?
- Home
- Upskilling And Reskilling
- How To Improve Interpersonal Skills In The Workplace In 7 Easy Steps
The Ultimate Guide to Expert Interpersonal Skills
How can i Improve my interpersonal skills?
As long as these types of experiences are relevant to the job you’re applying for, emphasizing your interpersonal skills can strengthen your application. Finally, it is good practice to show that you possess strong interpersonal skills by being polite, responsive, and enthusiastic in emails and interactions when a recruiter contacts you.
What are the coping skills to help snap out of feelings of depersonalization and derealization?
Depersonalization-derealization disorder occurs when you persistently or repeatedly have the feeling that you’re observing yourself from outside your body or you have a sense that things around you aren’t real, or both. Diagnosis of depersonalization-derealization disorder based on:Physical exam-In some cases, symptoms of depersonalization or derealization may be linked to an underlying physical health problem, medications, recreational drugs or alcohol/Lab tests-Some lab tests may help determine whether your symptoms are related to medical or other issues/Psychiatric evaluation-Your mental health professional asks about your symptoms, thoughts, feelings and behavior patterns, which can help determine if you have depersonalization-derealization disorder or other mental health disorders/DSM-5-Your mental health professional may use the criteria for depersonalization-derealization disorder listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5)
Can interpersonal skills be improved?
Unlike IQ, PQ, or people smarts, absolutely can be improved! You don’t have to be born with exceptional interpersonal skills to have high interpersonal intelligence. I have taught interpersonal skills for more than a decade and have found that the best way to improve your interpersonal skills is by breaking them up into three buckets.
How do you develop interpersonal skills?
Interpersonal skills come naturally to some people, but they can be developed and improved with time, experience and even training programs, Waldmann said. In the early days of Homebase, he said he found it “uncomfortable” to pitch the business. “But the more I practiced, the better I got,” he said.