The Complete Guide to Acing Your Dutch Bros Interview

So you landed an interview at Dutch Bros – congratulations! Getting your foot in the door at this popular, fast-growing coffee company is a great accomplishment

Now you just need to prepare for the interview questions so you can really wow them and get the job.

In this comprehensive guide, I’ll teach you exactly what to expect during the Dutch Bros interview process and how to ace every question.

Here’s what we’ll cover

• Overview of Dutch Bros and working there
• Breakdown of the full interview process
• Most frequently asked interview questions
• Tips for giving great answers
• Sample responses to study
• Key qualities Dutch Bros looks for
• How to prepare and practice

Let’s get started!

Working at Dutch Bros

Dutch Bros is the country’s largest privately held drive-thru coffee company, with over 600 (and rapidly growing) locations across 12 states

They’re famous for their fun, high-energy environment and loyal “Broista” employees.

As a Dutch Bros barista, your day-to-day duties would include:

• Greeting customers with enthusiasm and taking orders
• Preparing customized coffee and espresso drinks
• Operating the cash register and processing payments
• Maintaining cleanliness of the shop and restocking supplies
• Participating in promotional events and activities

It’s fast-paced work and you’ll be on your feet for hours – but you’ll be part of an amazing culture with opportunities to advance.

Dutch Bros Interview Process

Here are the typical steps to expect:

1. Online application – Submit your resume and complete a basic info form.

2. Video interview – If selected, record video responses to 5-8 pre-recorded questions.

3. In-person interview – Sit down with the manager for 15-30 minutes of traditional interview questions.

4. Reference check – Dutch Bros contacts 1-2 references you provided.

5. Job offered – Congrats, you got the job! Now complete paperwork and training.

Next let’s look at the likely interview questions for steps 2 and 3.

Video Interview Questions

In the digital interview, you’ll see questions on your screen and record video responses. It’s usually 5-8 questions designed to screen initial candidates.

Some examples:

• Why do you want to work at Dutch Bros?

Talk about your passion for the brand, customers, and values. Mention specific things that drew you in.

• Tell me about a time you went above and beyond for a customer.

Share a story that highlights your commitment to making customers happy.

• Describe a time you faced a conflict with a co-worker. What did you do?

Show how you resolved it maturely by communicating and finding common ground.

• What hours can you work?

Be flexible – early mornings and late nights are common at Dutch Bros.

Highlight your enthusiasm, teamwork, and customer service skills in your answers.

In-Person Interview Questions

If you pass the video interview, you’ll be invited in person to meet with a manager or director.

Some common in-person questions:

Tell me about yourself.

Keep it brief – talk about your background and strengths relevant to the job.

Why do you want to work at Dutch Bros?

Show your passion for the company and match your skills/goals to the role.

What are your strengths and weaknesses?

Highlight strengths like communication, positivity, multi-tasking. For weaknesses, share areas you actively work to improve.

How would you deal with an upset customer?

Demonstrate empathy, active listening, and taking ownership to fix issues.

Tell me about a time you went above and beyond.

Share an example that shows initiative and commitment to great service.

Are you comfortable working weekends and holidays?

Say yes – flexibility with scheduling is key for Dutch Bros.

Do you have any questions for me?

Ask 1-2 thoughtful questions that show your interest in the company and role.

How to Prepare

Here are some top tips for getting ready:

• Practice aloud – Record your answers to common questions to improve your delivery.

• Research Dutch Bros – Get familiar with the company values, culture, and menu items.

• Study sample responses – Review example answers to internalize what strong responses look like.

• Know your resume – Refresh yourself on your own background, just in case.

• Prepare smart questions – Having insightful questions for the interviewer demonstrates your interest.

• Get a good night’s sleep! – Rest up so you are refreshed and ready.

Make a Great Impression

In your Dutch Bros interview, they are looking for candidates that embody the company values:

• Passionate
• Genuine
• Determined
• Fun
• Down-to-Earth

By being your positive, energetic self and showing your dedication to delighting customers, you’ll prove you’re a perfect culture fit.

Come prepared, be confident, and you’ve got this! Wishing you the best of luck. You’ll rock it!