Preparing for an interview at Trulioo? You’ve come to the right place In this comprehensive guide, we’ll cover the key details about Trulioo’s interview process and provide tips to help you craft winning answers to the most frequently asked Trulioo interview questions
Overview of Trulioo’s Interview Process
Here’s a quick rundown of what to expect during the Trulioo interview process
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Format: A mix of behavioral, technical, and situational interview questions. For developers, expect coding challenges.
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Length: 1 hour for an initial screening, up to 5 hours for a full loop interview.
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Panel: You’ll meet with 2-5 Trulioo interviewers including your potential manager.
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Focus Areas: Leadership principles, problem-solving, technical abilities, communication skills.
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Remote Tips: Treat video interviews identically to in-person. Prepare your setup, attire and responses with the same seriousness.
Thorough preparation is key to standing out amidst fierce competition for roles at this high-growth regtech company.
Most Common Trulioo Interview Questions
Let’s look at some of the top questions asked in Trulioo interviews and tips to nail your answers:
Tell me about yourself
- Focus on your most relevant experience and accomplishments. Keep it concise – under 5 minutes.
Why do you want to work at Trulioo?
- Show genuine passion for their mission of financial inclusion. Talk about your alignment with their values.
What are your strengths and weaknesses?
- Pick strengths that apply directly to the role. Discuss weaknesses frankly and steps you’re taking to improve.
Tell me about a time you solved a difficult problem.
- Use the STAR method to describe the situation, task, actions taken, and results achieved. Emphasize problem-solving skills.
How would you handle an angry customer?
- Listen empathetically, apologize, take ownership, and outline steps to resolve the issue. Focus on de-escalation.
Why are you leaving your current job?
- Keep it positive – focus on growth opportunities at Trulioo. Avoid badmouthing your current employer.
Where do you see yourself in 5 years?
- Share your career goals and how this role aligns with your long-term growth and development.
What questions do you have for me?
- Ask insightful questions that demonstrate your understanding of Trulioo’s goals and the role’s opportunities and challenges.
For developers, be ready for coding challenges and questions testing your technical knowledge and problem-solving abilities.
Key Trulioo Interview Tips
Here are some top strategies to ace your Trulioo interview:
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Practice your answers out loud – polish your delivery and commit examples to memory.
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Research the role and company thoroughly – understand Trulioo’s products, mission and culture.
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Review your resume – refresh yourself on key details of your experience and quantifiable achievements.
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Prepare questions to ask – inquire about growth plans for the team and metrics for success.
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Dress professionally – err on the formal side with traditional business attire.
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Show enthusiasm – demonstrate genuine passion for the company and role. Follow up promptly with thank you notes.
With extensive preparation using the tips above, you can confidently tackle the most common Trulioo interview questions and have the best chance of moving on to the next round. Use these strategies to maximize your chances of getting hired.
Trulioo – Experience as a Software Engineer
A view of the reception at Trulioos office. Behind the wall on the left includes free snacks and beverages. Trulioo – Reception
The application includes both the applicants resume and their cover letter. Resume wise, I personally believe having a professional and bland looking resume is best (black and white only). Your experiences and skills should be enough to make a resume stand out. You don’t need a rainbow of colors on it. Avoid large margins, and not too much white space as well. At the same time, do not cram too much information into your resume, which makes it unreadable. A fine balance is necessary here; be succinct in your descriptions. Another piece of advice is to use numbers in the bullet points for each experience, preferably to show what you did and how it helped the project or job. In your cover letter, you should try to make the first and last paragraphs personalized. By “personalized,” we mean that you should talk about how you would fit in with the company’s culture. When the talent acquisition specialist reads your application, it will be stronger if you know what the company does and describe how you would fit in with that in your cover letter. Only then can they feel your enthusiasm for the role. Software developer/engineer positions at any company typically have a lengthy interview process. For a Trulioo interview, there are two parts that you need to prepare for: the behavioral part and the technical part. Mastering both is key to succeeding the interview. The behavioural portion should be answered using the STAR method, and you can use experiences on your resume. Don’t just pick stories from one job, experience, or project on your resume; use stories from all of them. This way, you can show a wide range of your experiences. You want to answer in a way where it makes others want to work with you. The technical portion is best prepared by doing Leetcode. If you are applying for a job in software, you have to do it. It’s the only way to see if you can code. The most basic things that need to be done are setting up a code editor like Visual Studio and being able to run some methods. An application should also prepare for theory questions like time complexity and Object-Oriented programming knowledge.
Team Activity: Went bouldering with my team members. Had a lot of fun trying to climb high and it was great for team bonding. Hands hurt a lot after though.
Team Activity: Virtual reality game with my team members outside of work. It was really fun killing zombies together and using our phenomenal teamwork to cover each others backs.
Someone from People and Culture will talk about what the Trulioo is and what we do on the first day. They will talk about how our products affect other people and/or businesses. This is just a taste of what a software company like Trulioo does. You will receive some merchandise with the companys logo, and of course, your laptop for work. It was my job to make sure that all of the work-related software was set up during the first week. This includes setting up software like Visual Studio, as well as all the necessary repositories needed for coding. Many things will get in the way of this process, but the developers on the team will be nice and help you when you need it. When you’re stuck, you need to ask for help right away, and your first week is the best time to do this as much as possible. You might feel bad asking too many questions of the developers who are already busy, but the team would be happier if you joined faster. It shouldn’t take more than two weeks to do this. If it does, you’re not asking for enough help. There is also some compliance training and filling in payroll information during the first week as well. This should be done as fast as possible, and it should not take long at all. Ask someone from People and Culture if you have any questions about this. They will be happy to help you figure out what you don’t know. Learning and Adaptation.
Learning wise, it would be the tech stack. This includes C# and the . NET framework for Trulioo, as this is described on the job posting from when I first applied. Although I had no previous knowledge of C# and . NET, some self learning will be necessary to succeed at the job. Although I am near the end of my second term here at Trulioo, I am still learning more about C# itself. Best way to learn would be doing Leetcode to understand how to use the languages syntax. How software teams operate at Trulioo is that we have two week sprints to complete our tasks. You pick up these tasks in a meeting with your team lead and the other developers on your team. Usually, they come in the form of tickets. Getting the same number of story points as the other developers on the team is the goal here. This is so that all developers, even interns, can do their part and help the team as much as possible. Even though the sprint lasts for two weeks, developers only have about one week to finish their tickets because quality assurance needs to check the changes they made. Thus, adaptation wise I believe that the mindset required is: the ability to complete fast and with quality. It is a very fast paced role, and losing a day of time for completing tasks is huge. I often got stuck because I didn’t know what I needed to do. This was because I didn’t know enough about the codebase. To move forward with your work, it’s best to ask other developers for help. Even though the work is a mix of different types, communicating through Slack when working from home is necessary to be an integrated developer on the team. Accomplishments and Challenges.
Putting together a new big project with the other developers on the team is one of the best things I’ve done so far. I was given the chance to work on a very important ticket and was given a lot of freedom to do so. The due date for this project was coming up, and my boss was pleased that I was able to meet it. Had I failed, it would have stalled the entire team in completing this project on time. So, I think one of the best things about working as a developer at Trulioo is that even as an intern, I can work on tickets like other full-time developers. I am not only just getting coffee and doing mundane tasks that would be typical of an intern. I get to do work that I would normally do as a full-time employee, which helps me learn even before I start working as a full-time developer after college. Some challenges I personally faced was figuring out how to complete my tickets. I often got stuck since I lacked the domain knowledge that other developers on the team had. It’s tough because it takes time to learn both the Trulioo code base and the products it sells. But I think that knowing how to help oneself is one of the many skills that is needed to get through these kinds of problems. I used to be a little nervous when I asked a busy developer for help, but you shouldn’t feel bad about ask for help. Seeing things from a third-person point of view helped me realize that not asking for help when you need it is making things worse. By helping yourself, you help yourself succeed.
The experience Ive gained at Trulioo as a software developer is invaluable. The skills I’ve learned as a developer will help me do well in my career after I graduate, and the workplace is great. Overall, the team is very helpful in helping the business grow, and I couldn’t have asked for better feedback during my code reviews. The senior developers are very strict, and they found any bad code I sent in a pull request right away. I believe that all people who want to become developers should have this kind of experience working in a real business setting. Having Trulioo as part of my co-op experience really makes me feel like I’ll be able to find work as a developer in the near future. Also, the other co-op developers on my team are very smart. I think what makes our team work well is that we all want to do a good job and our personalities get along well. I can understand what people mean when they say “culture fit” is important. For example, I think what makes my team so successful is that we can both have fun and work hard together. My team loves to go hiking, and one thing that makes me think is that I need to work on my endurance more. This is something unrelated to work, but something personal that I believe I could have improved on. Most Valuable Aspects of This Experience.
The most valuable aspect of this experience is the skills Ive obtained as a software developer in C# and . NET. When I first start working full-time as a software developer, I will have to have these skills no matter what. Also, the code reviews that the senior developers gave me were very helpful in showing me how much better my code could be. So, it also means that I now know how much my code can be improved and that what I write in code works, but it can be better. Because the senior developers have worked on projects for a long time, they can see why certain parts of code don’t work or will cause problems in the near future. I also think that the connections I’ve made with software professionals in the field are very valuable because we will be able to help each other in the future. The senior developers know a lot more about career paths than I do, and when I talk to them about it, I learn a lot about how I can move forward in my career as a developer. The most important things about my time at Trulioo so far are the technical skills I’ve learned and the connections I’ve made. Connection to Academic Studies or Career Goals.
I’m almost done with school, so it’s hard to say how the role relates to my studies. But I think this job gave me enough experience to talk about in job interviews, which is good for my career. Because I want to work in software, I think the skills I learned as a programmer helped me a lot. This has made me feel better about my programming skills, and it has given me a lot of things to talk about in interviews that I wouldn’t have had before. I’ve also been pushing myself to do more work so that I can really help the team. Like going to the gym or running, I think that being able to push myself here helped me get better as a developer over time. Having the skills and experience I have gained so far makes it easier for me to do well in any job I take on in the future. However, I believe this is also true for many other co-op jobs, since any kind of experience in the field someone wants to work in is always a plus. Advice for Future Students.
I would tell students who want to work at Trulioo to look at the resumes of other software developers that are available online. This will help them understand what a good resume should look like. I think that having quantitative results would also make a resume stronger. Also, I think that having a good template that online parsers can use to easily find resumes would be useful even after co-op. Second, you need a strong, personalized cover letter to get the attention of the talent acquisition specialist and get you an interview. Next, comes the interview portion of the job. There are both behavioral and technical parts of an interview for a software job at Trulioo if you are chosen. Even though this is common knowledge for technical jobs, you need to practice the STAR method for the experiences on your resume and Leetcode to pass the technical part. I also think that building good relationships is very important for success in the role once it has been secured. Everyone you work with is a person at the end of the day, and having people you want to work with will make lifestyle better. People say that networking is important, and the case is no different here. Lastly, I think that as an intern at Trulioo, you should try to reach the level of other full-time developers on the team in order to get the most out of your role as a developer. This means you have to take responsibility for bugs, work on the same number of story points as other developers, and both give and receive code reviews for pull requests. Tags:
Fintech Insider Interviews Money2020: Stephen Ufford, Co-founder & CEO at Trulioo
FAQ
What is the verification question in an interview?
How long did the interview last at Trulioo (Canada)?
I interviewed at Trulioo (Canada) The single-round interview consisted of standard behavioural interview questions, which lasted no longer than 30 minutes. For this role, there were no technical or role-specific questions. After the interview with a manager, I received an offer around a week after.
Who is Glassdoor Trulioo?
Company Culture, Mission, Values | Glassdoor Trulioo was founded in 2011 by Stephen Ufford and Tanis Jorge, two Canadian serial entrepreneurs, to help reduce fraud, mitigate risk, and increase trust and safety online. Our clients include some of the world’s most prominent tech companies, banks, payment processors, and
What is Trulioo?
Company Culture, Mission, Values | Glassdoor Trulioo was founded in 2011 by Stephen Ufford and Tanis Jorge, two Canadian serial entrepreneurs, to help reduce fraud, mitigate risk, and increase trust and safety online.
What is the Trulioo global identity platform?
We’re excited to announce the launch of the industry-defining Trulioo global identity platform. With one platform and one contract, companies can navigate the complexities of regulatory compliance, deliver streamlined onboarding and build customer trust.
