People who work at Alma might ask you why you want to work there during your interview. These are three answers, written in a professional, funny, and casual style, that you can use to show the recruiter that you really want to work at Alma.
Alma the leading mental health care platform has been making waves in the industry with its innovative approach to connecting therapists and clients. As the company continues to grow, competition for jobs at Alma is fierce. Preparing for the Alma interview process can help set you apart from other applicants.
In this article, we’ll break down the top 15 most common Alma interview questions, provide sample answers, and share insider tips for acing your Alma interview.
Overview of the Alma Hiring Process
The Alma hiring process typically consists of:
- Initial phone screening with HR
- Technical/skills assessment (for some roles)
- 1-3 virtual/in-person interviews with hiring manager and team members
- For senior roles, a presentation or case study may be required
The process can be lengthy, with multiple rounds of interviews. However, candidates report that the Alma recruiting team provides excellent communication and guidance.
The interviews are described as conversational but focused. Traditional behavioral and situational questions feature prominently, assessing culture fit and problem-solving abilities. Technical roles will also include questions evaluating your knowledge and hands-on skills.
15 Common Alma Interview Questions and How to Answer Them
Here are some of the most frequently asked Alma interview questions, along with tips for crafting winning responses:
1. Why do you want to work at Alma?
This question examines your motivations for joining Alma and how aligned you are with the company’s mission and values.
Tips:
- Research Alma’s mission, culture, and trends in the mental health industry.
- Align your motivations with Alma’s values like innovation, community, empathy.
- Share why you’re inspired by Alma’s vision and impact.
Example: “I’m deeply inspired by Alma’s mission to transform mental healthcare through technology and community support. As someone passionate about expanding access to mental health resources, I’m eager to be part of a company that’s pioneering new solutions and working to reduce stigma. Alma’s values around innovation, transparency, and empathy strongly resonate with me both professionally and personally.”
2. What do you know about Alma?
This question tests your research skills and understanding of Alma’s business.
Tips:
- Visit Alma’s website and social media, read latest news articles.
- Know Alma’s key products/services, competitive advantages, and developments.
- Understand the mental health tech landscape.
Example: “From my research, I know Alma offers a leading online therapy platform that seamlessly connects clients to licensed professionals nationwide. A key advantage is the proprietary matching technology using clinical profiles and preferences to find the optimal therapist-client fit. Alma also provides therapists access to digital tools, coaching, and a supportive community, allowing them to focus on providing exceptional care. The company is rapidly expanding across the US and has raised significant funding to support innovations in care delivery and accessibility.”
3. Why do you want to work in mental healthcare?
This question evaluates your passion for the field and fit with Alma’s mission.
Tips:
- Share any mental health advocacy you’ve done or personal connections.
- Discuss how your skills/experience align with the role and industry.
- Convey your commitment to supporting mental wellbeing.
Example: “Having witnessed friends and family struggle to access mental health support, I’m determined to be part of the solution. I believe quality mental healthcare should be accessible to all. My background in clinical psychology equips me to empathize with clients’ needs while my tech skills position me to build innovative platforms to broaden access. Working at the intersection of mental health and technology at Alma would allow me to align my personal values with my professional endeavors.”
4. How would you handle an upset customer?
This question tests your conflict management skills and emotional intelligence.
Tips:
- Emphasize listening, empathy, and resolving the issue.
- Discuss strategies for de-escalation and maintaining objectivity.
- Share examples of successfully soothing angry customers.
Example: “When handling an upset customer, I would first listen attentively to understand their concerns without judgment. I find that allowing them to express their frustrations defuses tension. Next, I would empathize with their perspective and apologize for the negative experience. I would assure them that solving the issue is my top priority. With the customer feeling heard, I can then investigate the problem and collaborate with them to find a fair solution or compromise. My ultimate goal is turning the customer from frustrated to satisfied.”
5. Tell me about a time you demonstrated leadership skills.
This behavioral question evaluates your leadership abilities and initiative.
Tips:
- Provide a specific example that showcases core leadership qualities.
- Discuss the situation, actions you took, and results achieved.
- Highlight skills like influencing others, problem-solving, decision-making.
Example: “In my last role, when it came time to select a vendor for a critical project, I stepped up to lead the evaluation process. I organized a cross-functional team, conducted extensive market research, developed a criteria-based selection matrix, and facilitated transparent discussions to achieve team consensus. My proactive leadership drove an informed decision that led to the successful on-time and on-budget implementation of the project. This exemplified my abilities to guide teams through complex decisions using a collaborative yet results-focused approach.”
6. Describe a time you influenced someone’s opinion.
This question reveals persuasion skills and emotional intelligence.
Tips:
- Share a specific example of changing someone’s mindset.
- Discuss techniques like logic, active listening, understanding motivations.
- Emphasize patience, empathy and maintaining positive relations.
Example: “When a colleague was resistant
here are 3 answers that you can use to tell why you want to work at Alma –
I am excited to work at getalma. com because it is a company that is constantly innovating and expanding its reach. I believe that I can contribute to the companys success by providing valuable insights and perspectives. Additionally, I am passionate about helping others and I believe that getalma. com provides an excellent platform to do so.
There are a few reasons. One, I think the company is doing some really interesting work in the online education space. Two, I like the team and the culture seems pretty good. And three, I think it would be a fun place to work.
I like the company’s goals and values a lot, and I believe it would be a great place to work.
Good luck with your Interview at Alma .
My interview with my Alma Mater for Career Goals
What is Alma’s interview process like?
Alma places a lot of emphasis on the equity of judging every candidate by the same criteria, thus giving the best candidate and interviewing experience. They also try to set up the candidates not only for success in the interviews but also when working for the company if selected. I applied online. The process took 3 weeks.
What’s it like to attend Alma?
The academic buildings are grouped conveniently around a central mall with residence and dining facilities on the periphery of the campus. Alma College offers 23 varsity sports — 11 for men, 11 for women plus competitive cheer. Thirty-four percent of Alma students typically participate in intercollegiate athletics.
Is Alma a good place to work?
Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide
Why do you like working with Alma?
Working with Alma allows me to do that while not absolutely burning out on doing my own billing. I love having someone else handle the billing and getting paid regularly. I HATE waiting for insurance companies to decide if they feel like paying me within a reasonable amount of time, or at all, and tracking down my payments.
