You should be ready to respond to some general questions about your skills (often referred to as “competency based” questions) if World Duty Free (WDF) has extended an offer for a telephone interview. In order to give everyone an equal chance to demonstrate their abilities for the position, the same questions are asked of all applicants.
Competencies are the behaviors you exhibit at work that help you be successful. They combine abilities, information, drive, and personality traits. By demonstrating your competence, you will be able to show that you have the abilities and knowledge necessary to complete a task successfully as well as the initiative or drive to get things done. Always use factual examples in your responses, and avoid making generalizations in your responses.
Each candidate is asked the same general questions during a WDF interview in order to learn more about how well their skills match those needed for the position. These inquiries focus on the key elements of your prior experience, allowing our WDF interviewer to elicit your capacity to demonstrate success in the role.
Our distinctive skills, qualities, and behaviors influence how we respond to and process events in our lives, as well as how we perform at work, which is why competency interviews are used. It makes sense for interviewers to inquire about your skills and determine how they “match” the demands of the position.
You will be asked specific competency-based questions after being asked some general questions about yourself and your background at the beginning of your WDF interview. These questions frequently begin with:
Depending on the relevance of your responses, additional questions may be asked after these initial ones to help our WDF interviewer get a fuller picture of you and as much specific evidence as possible.
You must get ready for this type of interview beforehand by selecting the instances in which you have best displayed the necessary skills for the position. Make sure you have access to the job description as it should contain these.
You consider the role you played, how you exceeded project deadlines or deliverables, for example, and link these to specific competencies for each accomplishment. Keep in mind that the WDF interviewer is more interested in you and your accomplishments than they are in those of your team, a project, or your manager. It’s crucial that you concentrate on your individual accomplishments and contributions.
While you should prepare for your WDF interview, it’s important to provide as many impromptu responses as you can. Do not worry if the interviewer prevents you from elaborating on a specific point; they will ensure that you have the chance to focus on the areas most pertinent to the position being offered.
Marianne, Team Leader, Why I work for World Duty Free
Interviews for Top Jobs at World Duty Free
Sales Associate Interview
I applied online. The process took 3 days. I interviewed at World Duty Free (Houston, TX) in Nov 2015
Interview
Go around the room, and introduce yourself.Do two group activities ( To see if you can provide excellent customer service. )5 Minute Break.One on One interviews.They will call you to take a drug test if they are interested.Advice: Dress Casual, but professional. They really look at that. Make sure you come early with a positive attitude!
- When are you available? (They inquire a little more, but it’s private.) ).
Sales Associate Interview
I applied online. The process took 1 week. I interviewed at World Duty Free in Feb 2020
Interview
The first is a phone interview, and after you pass the interview, there will be a second interview asking questions about your previous work experienceIt lasts about an hour or so, and then we’ll talk a little bit about the company and background
- what was the most challenge in your past job
How candidates received their first interview at Duty Free Americas
- Store Supervisor – Miami, FL – Shared on December 26, 2017 by Career Builder
- Shared on October 22, 2017 by The Centers for Working Families – Luxury Sales Associate – Atlanta, GA
- Applied through someone I knew. Shared on May 21, 2017 by a sales representative in Atlanta, Georgia
What advice do candidates give for interviewing at Duty Free Americas
- Don’t work there, shared on July 4, 2022 by the store manager in Miami, Florida
-
Keep up the good workShared on November 15, 2019
- Be authentic. Posted on December 22, 2017 by WAREHOUSE STOCK ASSOCIATE, 145 Hook Creek Boulevard, Valley Stream, New York
What candidates say about the interview process at Duty Free Americas
- Interviewed twice. Manager and then assistant. No problems or tricks. shared on May 29, 2021 by a sales representative from Lewiston, New York
- Easy. Drug test. Background check. Sales Associate and Supervisor – Blaine, Washington – shared on August 30, 2020
- Nothing difficult shared on March 7, 2020 by an office assistant from Miami, Florida
What advice do candidates give for interviewing at World Duty Free Group
- If they had any prior airport, retail, or customer service experience, that would be beneficial. shared on August 6, 2022 – Prestwick, Customer Service Assistant
- Find other employment while you’re here; only suitable for temporary positions. Shared on January 21, 2021 – Customer Service Advisor – Heathrow Terminal 5.
- I wouldn’t even advise anyone to apply for this ridiculous job that doesn’t even meet UK standards: Cashier/Sales Assistant – Luton, BedfordshireShared on 11 February 2020
How candidates received their first interview at World Duty Free Group
- Application shared through Heathrow on May 22, 2022 – Customer Service Assistant
- Customer service assistant job application submitted online on March 14, 2022, for the Gatwick Airport Station in West Sussex
What candidates say about the interview process at World Duty Free Group
- Very deceiving. Shared on August 9, 2018 – Customer Service Representative – South Terminal, Gatwick Airport
- They open a bottle of Barcardi and a bottle of Choke first, along with some crackers and nuts.
- The process consists of 4 stages, including a phone interview, a group activity, a personal interview, and tasks to complete.
32 Dubai Duty Free Interview Questions & Answers
Check out our other sets of company interview questions.
The following careers are the ones that this company typically hires for; use these career-focused practice sets to help you succeed in your interview.
Practice with our topic-based interview question sets if you want to ace your upcoming interview.
Practice from one of our industry sets to find more interview questions that are relevant to your company.
Check out our other sets of company interview questions.
The following careers are the ones that this company typically hires for; use these career-focused practice sets to help you succeed in your interview.
Practice with our topic-based interview question sets if you want to ace your upcoming interview.
Practice from one of our industry sets to find more interview questions that are relevant to your company.
This page’s goal is to assist you in getting ready for your job interview. To do this, we develop interview inquiries that we anticipate you may be asked. To assist us in developing our interview questions and writing sample responses, we work with professional interviewers (people with years of experience interviewing candidates). On our pages, there are no advertisements; however, we do try to monetize through paid memberships.
Our distinctive skills, qualities, and behaviors influence how we respond to and process events in our lives, as well as how we perform at work, which is why competency interviews are used. It makes sense for interviewers to inquire about your skills and determine how they “match” the demands of the position.
You must get ready for this type of interview beforehand by selecting the instances in which you have best displayed the necessary skills for the position. Make sure you have access to the job description as it should contain these.
You will be asked specific competency-based questions after being asked some general questions about yourself and your background at the beginning of your WDF interview. These questions frequently begin with:
While you should prepare for your WDF interview, it’s important to provide as many impromptu responses as you can. Do not worry if the interviewer prevents you from elaborating on a specific point; they will ensure that you have the chance to focus on the areas most pertinent to the position being offered.
Depending on the relevance of your responses, additional questions may be asked after these initial ones to help our WDF interviewer get a fuller picture of you and as much specific evidence as possible.
You must first be familiar with the security measures. Your temporary pass will be applied for by us, and we’ll give you detailed instructions on how to get to the security checkpoints where it will be waiting for you. After passing through security, you have a lot of tasks to complete, such as reviewing your work history, contacting your references, and running the customary criminal record checks. If you don’t have a UK passport, it’s crucial that you bring the necessary paperwork for a working visa. Please allot two full hours to cover this and your interview because there will also be numerous forms to fill out.
is crucial, so we anticipate you to present yourself immaculately both during your interview and once you begin working in a travel retail role. You will need to dress carefully, paying close attention to your footwear, and have flawlessly finished hair, nails, and makeup. This will enable us to pair you with the ideal brand based on both your personality and theirs.
Whilst experience is desirable, it is not a necessity. The most important thing is customer service. If you can bring examples of times you received exceptional customer service and explain why, it will help you during your interview. Or, even better, give examples of times when you have provided outstanding customer service and explain how you evaluated the client’s reaction.
Duty-free employment, or travel retail employment, is distinct from employment in standard high street retail establishments. It’s a very exciting, fast-paced environment that allows you to interact with tens of thousands of travelers en route to destinations around the globe and the chance to work with prestigious luxury brands eager to leave a lasting impression on the huge number of customers passing through. When you go airside for an interview and when you join as a team member, there are also extensive restrictions and security measures that you must adhere to. Artisan People, your expert airside recruitment agency, is here to help you through the entire process to make it as simple as possible for you so that you can focus on nailing your interview.
You will need to keep all liquids to less than 50ml and put them in a clear bag for your protection and safety because liquid security guidelines are the same as those for passengers. Belts, jackets, heels, and some jewelry (which should be kept to a minimum as described in our interview guide) will also need to be taken off.
FAQ
What are the 10 most common interview questions and answers?
- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- What are your weaknesses?
- Where do you see yourself in five years?
- Please describe a time when you faced a business obstacle.
Why do you want to work in duty free?
When you work in an airport duty-free job, no two days are ever the same because of the busy environment and the fast-paced surroundings. A travel retail job might be the ideal fit for you if you have an outgoing personality, love to travel, and are passionate about customer service.
What is the 10 questions they ask in interview?
- Tell Me About Yourself. …
- Why Do You Want to Work for Us? …
- What Are Your Greatest Strengths? …
- What Are Some of Your Weaknesses? …
- What Have Been Your Achievements to Date? …
- What is the most challenging circumstance you have encountered at work?
What are the 10 hardest interview questions?
- Tell us about yourself. …
- What are your weaknesses? …
- Why do you want to change jobs? …
- Where do you see yourself in five years? …
- How Would Your Colleagues Describe You? …
- What did you like most/least about your last job? …
- Tell Me About a Mistake You’ve Made.
