As a Boost Mobile customer, you have several convenient options for paying your monthly wireless bill. In this comprehensive guide, we’ll walk through all the ways you can pay your Boost Mobile bill, including online, through the mobile app, in person, and more.
Pay Online
The easiest way to pay your Boost Mobile bill is online through your account dashboard. Simply log in to your account at Boostmobile.com and navigate to the payments section. Here you can view your balance, see your payment history, set up autopay and make a one-time payment.
To make a payment, just select “Make Payment” and enter your payment details. Boost Mobile accepts all major credit and debit cards. Payments made online are usually applied to your account immediately. I prefer paying online because it’s fast secure and I don’t have to leave my house.
Pay Through The Mobile App
The Boost Mobile app offers the same bill payment functionality as the website. Download the app on your Android or iOS device, log in to your account and tap on “Pay Bill” under the payments tab. Enter your card details and the payment will be processed instantly.
The mobile app lets me easily pay my bill on the go from my phone, I don’t need to wait until I’m in front of my computer to take care of it The process is seamless and only takes a minute,
Pay In Person
If you prefer to pay your bill in person, you can visit any Boost Mobile authorized retail store. Make sure to bring your account number or phone number. The store representative can look up your account and process a payment on the spot.
Store payment methods may vary but typically include cash, credit/debit card and prepaid card. Be aware that an assisted payment fee of up to $4 may apply when paying in-store. I try to avoid the fee by paying through the app instead.
Pay at Retail Partner Locations
In addition to Boost Mobile stores, you can also pay your wireless bill at over 100,000 retail partner locations across the country including Walmart, Dollar General, Family Dollar and more.
To pay at a partner retailer, bring your Boost Mobile phone number and mention you want to make a bill payment. The cashier can process a payment for any amount up to your full balance. This is a great option when you want to pay in cash.
Pay by Phone
If you need assistance paying your bill, you can call Boost Mobile Customer Care at 1-888-BOOST-4U and speak to a representative. They can process a credit, debit or prepaid card payment over the phone.
There is a $4 fee for assisted phone payments, so I only use this method as a last resort if I’m having issues with the website or app. The customer service agents are quite helpful though.
Enroll in AutoPay
For maximum convenience, enroll in AutoPay through your online account. This securely saves your credit/debit card on file and automatically charges your monthly balance on the due date.
With AutoPay, I never forget a payment because it’s handled for me automatically each month. I just make sure I have enough in my bank account by the due date. It saves me time and gives me peace of mind.
Pay in Advance
Boost Mobile allows you to make payments ahead of your due date. Any extra amount paid will show as a credit on your account and carry forward to your next month’s bill.
I really like paying a week or two early when possible. It prevents any risk of late fees and keeps my service active continuously month-to-month. Just make sure your current bill is paid first before paying for future months.
Refund Policy
According to Boost Mobile’s policy, payments made towards your wireless bill are non-refundable. Once applied to your account, any payment amount cannot be refunded, transferred or exchanged.
So it’s important to be sure of the payment amount before submitting. If you overpay your bill substantially, the credit will remain on your account to cover future charges. I recommend contacting Customer Care if you have any issues with an incorrect payment amount.
Change Due Date
If needed, you can request to change your monthly bill’s due date by contacting Boost Mobile Customer Service. This can help align your due date with the timing of your paycheck or other preferred payment schedule.
The customer service agent will ask for your requested new due date and can adjust your billing cycle accordingly. Keep in mind this may result in a partial early bill to transition your cycle timing.
Check Balance & Payment History
You can check your current balance and payment history any time through your Boost Mobile online account or mobile app. This lets you closely monitor charges and payments on your account.
I like to browse my payment history to ensure all my payments have been received and applied properly. The balance snapshot also gives me peace of mind that my account is in good standing before my next bill.
Avoid Late Fees
Boost Mobile charges a $5 late fee if your monthly payment is not received by the due date. The fee is applied each month the bill remains unpaid.
To avoid any late fees, make sure to pay your balance on time each month. Set payment reminders if needed and enroll in Autopay for automatic payments you don’t need to remember. Monitor your balance to catch any discrepancies early.
Get Payment Receipts
Payment receipts are available through your online account and can also be emailed to you. The receipt documents details of each transaction including payment amount, date, account number, confirmation number and more.
I like to save the receipts for my records in case I ever need to reference them or provide proof of payment. They come in handy during tax season too if I need to tally up my annual cell phone bills.
Payment Support Options
If you have any trouble making a payment or questions about your bill, Boost Mobile offers several support options:
- Contact Customer Care by phone or live chat
- Visit any Boost Mobile authorized retail store
- Browse the support site for FAQs and how-to articles
- Post a question on Boost Mobile’s Facebook or Twitter
The customer service team is available 24/7 and very helpful whenever I’ve needed to reach out. They can walk you through any payment issues and ensure your account stays in good standing.

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FAQ
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