What is iPaaS? Guide to Integration Platform as a Service

It’s no secret that cloud integration is one of the main challenges facing today’s enterprises. In order to meet the growing need for secure and reliable cloud integration solutions, several vendors have started to offer integration services known as Integration Platform as a Service (iPaaS). For more information about the category, take a look at Gartners report on enterprise integration.

iPaaS is a cloud-based integration solution that is steadily gaining buzz, but—as with other cloud offerings—it is important to look beyond the hype for actual substance. One sure sign that iPaaS is securing its place as a legitimate category in the cloud computing stack is Gartner’s slew of research publications in the past several months on iPaaS, including “Gartner Reference Model of Integration PaaS.” This growing attention is a good sign for iPaaS vendors, but a few people may still be unclear about what iPaaS actually is or does.

Providing further definition and specificity to the iPaaS category, Gartner outlines a number of key functions in its reference model. These include tools and technologies that support the execution of integration flows, the development and lifecycle management of integrations, the management and monitoring of application flows, governance, and essential cloud features such as multitenancy, elasticity and self-provisioning. Gartner also sees iPaaS as a potential platform for the buying, selling, and exchange of integration flows (both out-of-the-box and custom-built patterns) between users, service providers, and integration providers.

Because the iPaaS model is still in its early stages, Gartner points out that iPaaS offerings that are currently on the market may not include all of the features in its reference model. Instead, Gartner identifies three categories of iPaaS vendors, each of which emphasizes a different area of integration: e-commerce and B2B integration, cloud integration, and Enterprise Service Bus (ESB) and Service Oriented Architecture (SOA) infrastructure.

Given the growing shift toward hybrid architectures, however, it would be a smart move to begin thinking about long-term integration strategies to support computing models that include both on-premises resources and cloud services. Of the three vendor categories, iPaaS offerings from vendors with a background in ESB and SOA provide the most balanced and robust set of capabilities for long-term integration and governance projects. Although Gartner points out that some of these offerings are currently in beta or development, it is clear that iPaaS vendors with expertise in ESB and SOA are in the best position to tackle systematic integration for the cloud era.

What is iPaaS – Integration Platform as a Service (Explainer)

Features of iPaaS

Businesses can use many valuable iPaaS features, including:


One important iPaaS feature is security. Its important for businesses to implement security measures to protect their data and their customers sensitive information. Typically, iPaaS software can safely manage sensitive data and protect it from cyber threats like data breaches. This software uses data encryption, password protection and other tools to keep data secure. These security measures are important for business to build and maintain trust with their stakeholders.

Real-time data monitoring

Businesses can also use iPaaS to monitor data analytics in real-time. This feature is valuable, as access to real-time data can enable companies to make important decisions quickly. It can also help a company gauge its performance in the current moment rather than relying on historical data.

Data integration

Data integration is another key feature of iPaaS software. Data integration is consolidating data from various areas into one place. This software can integrate data by gathering it from multiple workflows and applications and displaying it in a single view, such as a data dashboard.

This feature is important because it can help businesses eliminate data duplicates and inconsistencies. This can help them ensure that their data is accurate so they can use it to make business decisions. Data integration can also make it easier for different business departments to collaborate and share information.

Automatic reporting

This software is also capable of generating automatic reports. The automatic reporting feature allows the software to create data reports rather than relying on business employees to prepare reports. This can increase the speed of data reporting, meaning that business can analyze their data more quickly. Additionally, iPaaS software can transform data into different types, making it even easier for businesses to interpret their data.


Many people also enjoy the customization options of iPaaS software. Businesses can create their own unique workflows and actions. They can also choose which applications they want to integrate with the software. The customization feature of iPaaS software can allow a business to cater the software to its specific needs. For example, a business might want to customize its iPaaS software to integrate data from its finance and information technology departments.

What is iPaaS?

Integration platform as a service (iPaaS) is a collection of services that work through the cloud. The cloud refers to software and databases that run over the Internet on servers rather than locally on computers. This means users can access cloud services remotely.

Many businesses use iPaaS to automate certain processes and integrate data from multiple sources. They can also use these services to streamline workflows and improve collaboration. In this way, iPaaS can help organizations become more efficient.

Benefits of iPaaS

Implementing iPaaS software systems can benefit a business in many ways, including:

Using a simple interface

One major benefit of iPaaS software is its simple interface. This makes it easy for many members of an organization to use this software regardless of their technology skill level. The software involves small amounts of coding, and its largely run by artificial intelligence (AI). It also contains pre-made integrations that make it easy to integrate data quickly. This makes iPaaS accessible for a wide range of employees.

Scaling technology systems

This software is usually highly scalable, which is beneficial for businesses that plan to expand. A business can maintain its existing integrations and automations even as it accumulates more data. In this way, iPaaS software can continue to expand with a business as it grows, making implementing systems with this software a valuable investment.

Automating processes

Another major benefit of using iPaaS is the opportunity to automate business processes. This is valuable because it can help a business improve its consistency and efficiency. Automating processes can also help a business report and analyze data more quickly. For example, automating the process of consolidating sales and marketing data can help the organization quickly gauge the return on investment for its marketing efforts.

Saving money on technology

Using iPaaS can also help a business save money on integration and automation procedures. This is because using this software eliminates the need to hire software developers and other technology professionals to implement these systems, as iPaaS software can do this automatically. This means investing in this software can lead to cost savings in other areas of business.

Increasing productivity

Another important benefit of using iPaaS software is that it can help a business increase productivity. The software can connect an organizations various applications and data sources so employees can access important information from a centralized location. Having all of their resources in one place can make it easier for employees to stay focused on a task and complete it efficiently. This can give employees more time to complete other tasks, increasing the overall productivity of the organization.

Improving decision-making

Incorporating iPaaS software into an organization can also improve decision-making. Businesses can use centralized data dashboards and automatic reporting to inform their decisions. For example, access to real-time data reports can allow businesses to make the best decisions in the current moment rather than making predictions based on past data.

Aligning company departments

Because iPaaS software can integrate data and connect different applications, it can align multiple departments at an organization. This can allow the organization to ensure that each department is working collaboratively and helping achieve the overall mission. For example, the software could help an organization align its advertising and sales departments by improving data sharing and communication.


What does iPaaS stand for?

Benefits of iPaaS Solution
  • Cost-Efficiency. …
  • Change Architectural and Licensing Models. …
  • Support Low-Code Development. …
  • Superior Customer Experiences. …
  • Increase productivity. …
  • Updates over Upgrades. …
  • Enhanced Decision Making. …
  • Secure gateway.

What is the example of iPaaS?

Types of iPaaS
  • Simple Automation iPaaS.
  • True iPaaS.
  • Hybrid ESB/ iPaaS.
  • Industry Specific iPaaS.

What is iPaaS vs PaaS?

iPaaS enables your SaaS apps to talk to each other and exchange data, so you can get more from each app. For instance, you can connect your customer support app with your CRM for a 360-degree overview of customer data that enables your team to solve tickets faster and more effectively.

What is an iPaaS company?

In order to meet the growing need for secure and reliable cloud integration solutions, several vendors have started to offer integration services known as Integration Platform as a Service (iPaaS).

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