What Is Forms Testing? Definition, Importance and Steps

Form testing is the process a marketer goes through to test the functionality and effectiveness of an online form. You can test elements such as design, copy, and calls-to-action (CTA). Additionally, you can test functional elements to see whether the form works and sends users the right confirmation and messages.

Forms Testing is an important automation testing process used to validate the functionality of web-based forms. It is an essential part of the software development process, as it helps ensure that data is accurately entered, stored, and processed. Forms testing is a key component of user experience (UX) design. It ensures that the user is able to easily interact with the form, that it is intuitive and fast to fill out, and that the data entered is stored securely and correctly. When done correctly, forms testing can not only improve the user experience but also reduce errors and save time.
In this blog post, we’ll discuss what forms testing is, why it’s important, and how it can be implemented. We’ll also discuss some of the different types of forms that can be tested and the tools that are necessary to get the job done. By the end of the post, readers will have a better understanding of forms testing and be able to determine if it’s a suitable solution

How to use Microsoft Forms

Who uses forms testing?

Form testing is available to anyone who owns and runs a website. Form testing is typically used by businesses, online retailers, and e-commerce sites to make sure that customers can give them feedback. However, since they may offer forms that collect user information or ask questions about patients’ medical histories, organizations like clinical facilities and nonprofits can also use form testing. As long as a form is available for testing on their website, anyone can use it. Only that each entity may test its forms for various purposes is the only distinction.

What is forms testing?

You can test the effectiveness of an online form on your website by checking its copy, length, and overall design. This process is called forms testing. Using form testing will help you increase your conversion rates, which are the percentage of website visitors who become paying customers. When a form is constructed correctly, paid advertising and search engine optimization can be used to increase traffic. Web forms are crucial tools for many websites because they act as channels of communication for customers, forging relationships between site visitors and businesses.

It’s crucial to test your forms to make sure they function properly in order for customers to send their information, such as for an order or query. For instance, a website selling clothing online might use a survey form to ask users to rate various features they like and dislike. The retailer may run form testing to determine whether the design complements the website’s overall style. Additionally, they might check that the font is readable and that each option is usable and free of any technical or usability flaws.

How to perform a forms test

You can perform forms testing by following these four easy steps:

1. Check for readability

Check the readability of the forms and make sure that each detail is valid before running the test. While still adhering to any company style guidelines for color and font usage, make sure the font color contrasts with the background sufficiently to be readable. Examine the form’s layout before selecting a simple yet eye-catching style.

2. Check for usability

Make sure every detail that can be taken action on functions properly when assessing usability. Verify that customers can properly fill out the tick boxes, question fields, and input fields. Examine any elements that might make it difficult for visitors to use the form.

3. Check for technical errors

The following step is to look for technical errors, which can take many different forms. A technical error would be, for instance, if a user clicked an option that led them to a page that wasn’t functional. Verify that every section of the form is functional and free of errors. Fix any mistakes you find before redistributing the form to the general public.

4. Conduct a trial run of your form

After you’ve tested your form, try out your form from the user’s point of view. Click, type, and review each detail to check for any mistakes or problems you might have overlooked. If you don’t find any additional problems, your form’s testing was successful, and it is ready for release.

Why is form testing important?

There are several reasons form testing is important, including:

Forms testing vs. A/B testing

Although forms testing and A/B testing function similarly, there is a significant distinction to take into account Only review the forms on your website when conducting form testing. A/B testing, on the other hand, is used to evaluate the pages of your website. You can use both of them to test for the same functions, features, and usability aside from this difference in focus. To make sure every component of your website functions properly and satisfies the needs of your users and customers, it is typical to use both types of testing.

Examples of forms to test

Here are several types of forms you can test:


How do I test a website form?

Here is a quick breakdown of the most common testing types:
  • Accessibility testing.
  • Acceptance testing.
  • Black box testing.
  • End to end testing.
  • Functional testing.
  • Interactive testing.
  • Integration testing.
  • Load testing.

How do you test a HubSpot form?

How to Test a Website Form
  1. Ensure the form appears on the page correctly. …
  2. Consider accessibility. …
  3. Test error messages. …
  4. Test conditional questions. …
  5. Check the submission message or Thank You page. …
  6. Test email notifications. …
  7. Look at form entries. …
  8. Test integrations.

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