What Does an Organizational Change Manager Really Do?

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An organizational change manager is a professional whose main task is to make sure their company’s employees quickly and efficiently adapt to various change initiatives and projects.

What is Organizational Change Management? | Introduction to Change Management

What does an organizational change manager do?

Some of the most important responsibilities of an organizational change manager are:

What is an organizational change manager?

An organizational change manager is a professional whose main task is to make sure their companys employees quickly and efficiently adapt to various change initiatives and projects. They basically focus on how changes to business systems and processes or the implementation of new technology affect existing personnel and create management plans that reduce employee resistance to change. An organizational change manager needs to create organizational systems that encourage employees to quickly adopt new technologies and new ways of performing various operations, with the ultimate purpose of improving the companys return on investment.

The organizational change manager doesnt always personally observe how employees adapt to various changes. Instead, they train the companys senior management to offer support and coaching to lower-level managers and supervisors, who in turn directly help employees handle the transitions.

How to become an organizational change manager

Consider taking these steps on your way to becoming an organizational change manager:

1. Earn a bachelors degree

Although it is not an official requirement, most organizational change managers have at least a bachelors degree. Some of the most relevant degrees are those in organizational behavior, organizational development and organizational psychology. However, given the fact that most organizational change managers transition to the role from fields like management and business administration, any degree related to these fields is also appropriate for a future career in organizational change management.

2. Gain professional experience

Most organizational change managers have experience in at least a middle management corporate role, as this is usually a very effective way to learn about how individuals, teams and senior employees interact, what their issues are and how they react to change. If you work in an entry-level or junior role, an alternative to advancing to a middle management position is to work as a change agent, which is a lower-level alternative to an organizational change manager. A few years of experience in either role should significantly improve your chances of getting an organizational change manager job.

3. Earn the right certifications

Aside from earning a bachelors degree, furthering your specific education by earning a change management certification can help boost your odds of finding a role as an organizational change manager in the future. For example, the Association of Change Management Professionals hosts a Certified Change Management Professional course that offers specific change management education, but its only available to college graduates with three years of change management experience or high school graduates with at least five years of experience in the field.

4. Earn a masters degree in change management

Although there are many organizational change managers without masters degrees, earning an MBA or a masters degree in change management can set you apart from candidates with similar professional experience and certifications.

5. Start looking for open organizational change manager positions

Once you earn the necessary education, certifications and job experience, you are ready to start looking for organizational change manager jobs. If you already work for a company with such a position on the payroll, you should enquire if there is any possibility that the company would hire from within. Alternatively, you can build an online network of change management professionals and use job websites to discover all the opportunities in the field.

Skills for organizational change managers

Some of the most important skills for the organizational change manager position are:


What are the 4 major components of organizational change?

For successful change implementation in organizations, there are 4 main components serving as pillars holding up the change. These pillars are various distinct phases of change – planning, leadership, management, and maintenance of change.

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