What Are Administrative Services Managers? Definition and Skills

An administrative services manager oversees the administrative services of an organization. This may include overseeing administrative staff and coordinating mail distribution, recordkeeping, and monitoring facilities.

Administrative Services Manager Career Video

What does an administrative services manager do?

An administrative services manager is responsible for helping a business run smoothly and efficiently. They support the work environment of a business by observing what needs scheduling, maintenance and coordination. They also take responsibility for much of the paperwork, policy and office supervision. Some administrative services managers also help ensure minimal waste at a business. This can include monitoring energy consumption, production waste or time spent on personnel. Some duties might include:

What are administrative services managers?

Administrative services managers are professionals who oversee the various internal administrative and supportive services of a business or organization. Their job is to plan and coordinate the regular function of administrative services, identify problems, help formulate solutions and implement new approaches to streamline these services and make them more efficient. Some industries give their administrative services managers the titles of business office manager or facilities manager.

Skills for administrative services managers

This job requires specific hard and soft skills including:

Work environment for an administrative services manager

Administrative services managers may work 40 hours or more per week, usually in an office setting. Larger corporations are often more eager to hire administrative services managers as part of a larger network of administrative staff. However, some smaller businesses also hire administrative services managers to improve efficiency, safety and more.

Typically, an administrative services manager works in an office setting, but they also may need to visit other areas of the business or off-site locations to analyze administrative or production needs. Some administrative services managers work across multiple work sites, traveling to each as needed.

Salary and job outlook

There are no specific requirements for becoming an administrative services manager, but there are some typical paths of education and experience, including:


An administrative services manager typically holds a bachelors degree in business administration, facility management, information management or similar fields of study. However, some employers hire candidates with a high school diploma and extensive job experience.


An administrative services manager position carries an extensive amount of responsibility, and employers prefer experienced candidates to handle the role. You can gain this experience through:

Please note that none of the companies mentioned in this article are affiliated with Indeed.


What does an administrative service manager do?

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

What are examples of administrative services?

This support might include general office management, answering phones, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.

What skills do you need to be a administrative services manager?

Strong planning, critical thinking, problem-solving, and task and time management skills. Excellent interpersonal, leadership, coaching, and verbal and written communication skills. Proficiency in office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.

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