Getting hired as a cashier at Walmart can be a great opportunity to start a rewarding career with one of the world’s largest retailers With over 4,700 Walmart stores in the United States alone, landing a cashier job can provide stable employment with room for advancement. However, Walmart receives plenty of applicants for cashier roles in its busy stores Being prepared to answer common Walmart cashier interview questions is key to standing out and getting the job offer.
In this article, we will discuss:
- An overview of the Walmart cashier interview process
- Common interview questions asked for Walmart cashier roles
- Top techniques for giving strong responses
- Tips for making a winning impression and getting hired
Let’s get started learning how to have a successful Walmart cashier interview!
Overview of the Walmart Cashier Interview Process
While every interview and location is unique, candidates for Walmart cashier positions can generally expect:
- A preliminary phone or video screening interview
- An in-person interview at the Walmart store location
- Approximately 2-3 interviews total before hiring decisions are made
Some key qualities Walmart looks for in cashier candidates include friendliness, responsiveness, diligence, and integrity Highlight these attributes and your related experience throughout the interview process
Cashier interviews take place with store managers or supervisors. They tend to ask a mix of situational, behavioral, and general questions to assess your fit for the role. Come prepared to discuss previous cashiering experience, interact positively with interviewers, and emphasize your skills catering to customers.
Common Walmart Cashier Interview Questions and How to Answer Them
Here are some of the most common Walmart cashier interview questions along with tips for thoughtfully responding:
Question: How would you handle a rude customer?
Sample Answer: I would remain calm and professional if faced with a rude customer. I would listen politely to understand their concerns, then apologize for any inconvenience while I work to resolve the issue. If needed, I would get a supervisor or manager involved to help reach a positive outcome for the customer. My goal is maintaining a friendly atmosphere even in difficult situations.
Question: What would you do if a coworker called off sick and left you working alone?
Sample Answer: If faced with a sick call, I would notify the manager on duty right away about being short staffed. In the meantime, I would reassure any waiting customers that I appreciate their patience and will get them checked out as quickly as I can. I would work efficiently to scan items, provide totals, bag items, and collect payments while upholding Walmart’s high customer service standards. My focus would be making each customer feel valued despite the unexpected wait.
Question: Are you comfortable handling money?
Sample Answer: Yes, I feel fully comfortable handling money transactions accurately and efficiently. In previous cashier roles, I developed expertise counting cash back, processing credit card payments, spotting counterfeit bills, providing correct change, and balancing my drawer at the end of shifts. I understand the importance of honesty and diligence when handling Walmart’s money. Customers can trust me to carry out secure, mistake-free transactions.
Question: This job requires standing for long hours. Are you physically able to do that?
Sample Answer: Absolutely. I understand cashiering requires spending long hours on my feet without getting tired or letting standards slip. In prior retail jobs, I consistently stood for 8+ hour shifts and remained focused on providing excellent service. I actively maintain my stamina through proper footwear, posture, and exercise routines. Walmart can rely on me to maintain high energy levels and diligent cashier performance throughout even the longest shifts.
Question: Why do you want to be a Walmart cashier?
Sample Answer: I want to be a Walmart cashier because I would enjoy interacting with and helping such a wide variety of customers every day. Walmart’s incredible footprint provides job stability within a supportive environment. I also appreciate Walmart’s training programs to help cashiers like myself grow our skills. My strengths in customer service, communication, and accuracy align well with this role’s daily responsibilities. I am committed to leveraging my abilities to build relationships and create fast, positive checkout experiences at Walmart.
Tips for Acing Your Walmart Cashier Interview
To maximize your chances of being hired as a Walmart cashier, keep these additional tips in mind:
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Dress professionally for the in-person interview. Wear clean, neat clothing free of stains or wrinkles.
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Speak politely and confidently. Make eye contact with interviewers and give clear responses. Avoid slang or overly casual language.
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Convey energy and enthusiasm. Smile frequently and maintain an approachable demeanor. Cashiers interact constantly with customers and coworkers, so show you are outgoing and friendly.
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Highlight times you provided great customer service. Draw from specific examples of greeting shoppers, being patient and kind, resolving complaints, and representing brands positively.
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Ask thoughtful questions about training, advancement opportunities, and the interviewer’s own experience working for Walmart. This shows engagement and interest in the company.
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Follow up with a thank you email after the interview reaffirming your interest and qualifications. Reiterating your fit makes a great final impression.
By researching Walmart’s culture, practicing quality responses, dressing professionally, and emphasizing your customer service skills, you will prove you have what it takes to excel as a Walmart cashier. Be punctual, courteous, cool under pressure, and detail-oriented throughout the hiring process. With preparation and a winning attitude, you can land the cashier job at Walmart. Best of luck with your Walmart interviews!
Walmart Interview Questions (With Example Answers)
Walmart is an American mega-corporation serving North America and beyond. Walmart is now one of the most common and well-known big stores in the country. It opened in 1962.
Walmart offers a huge variety of jobs to individuals of all skill sets and experience levels. Walmart often doesn’t have enough people to fill sales associate jobs, so if you apply, you should be able to get it and work a lot. However, this also means that these hours may be excessively long or busy.
If you are looking to ensure a spot on the Walmart crew, look no further. Here are some useful tips about how to apply and get chosen, as well as some common interview questions and sample answers.
- Submit an application. First, you will apply, either online or in person. After that, your application will be received, and the facilities you applied to will look over it.
- Complete the interview. You will be called in for an in-person interview if your application looks good. Staff at Walmart decide whether to respond to an application based on the role they are filling and how well the applicant fits the job.
- Pre-employment checks. As soon as the interview is over, you will either hear back with a job offer or a rejection. Pre-employment checks will come next. If you get the job, these may include a background check and a drug test.
- Orientation. The Welcome to Walmart orientation is the last step in the onboarding process. This is where you will learn more about the company and what your job entails.
Common Walmart Interview Questions and Example Answers
- Why do you want to work for Walmart? The “why do you want to work here” question is a tired one that will be asked in some way. It’s possible that you just want to make money and this is the best way for you to do that right now. Even though that’s a good answer, you might want to think of some ways you fit in with this company and this role and stress those. As an example, I’ve always liked helping people and working with them, and I know that this job at Walmart will let me do both.
- How many hours are you available to work? This is a simple but very important question. Companies like Walmart have more shifts than employees, and the person they want to hire has a lot of free time, especially during less busy times. When you say when you’re available and what else you have going on, be honest. The more open you are, the better your chances are. Example Answer: I’m available any time before 4:00 p.m. during the week because my spouse and I share parenting duties. I would also be occasionally available on weekends.
- Please tell me about a time when you provided great customer service. When applying for a job in customer service, it’s clear that you need to have great people skills. If you’ve worked in customer service before, that’s even better. Walmart has a lot of job openings for people who don’t have much or any experience. You would think of examples from past jobs, school, or even personal experiences that can help you answer the question. Example Answer: When I worked at McDonald’s before, I was known for how quickly I could deal with customer complaints. People came in angry that their drive-thru order was wrong during one of my shifts. I talked to her, told her I was sorry for what happened, and promised she that her order would be made again. She was thankful and left the establishment happy.
- How do you keep up with a lot of work while still making sure it’s done well? No matter what job you’re applying for at Walmart, there will be days when your tasks keep piling up and overlapping. The person interviewing you wants to know that you can handle the stress of the job and still do a great job. Example Answer: I like to prioritize my tasks by urgency. Customer requests are usually at the top of my list of things to do.
- Question: “Where do you see yourself in five years?” This is a bit of a trick question because when employers ask it, they want to hear that you plan to stay with the company for a long time. However, it would be good to talk about your future with the company, even if this isn’t your plan. Answer Example: If I get this job, I’d like to keep growing with this company and moving up in my career.
- What would you do if you saw a coworker stealing money from the register? This question is meant to see if you are willing to speak out when you see other employees doing things that are against the rules and bad for the company as a whole. Example Answer: I would tell my boss right away if I saw a coworker stealing money from the cash register.
- How would you deal with an angry customer? If you work in customer service, you will definitely have customers who are unhappy for a variety of reasons, some of which are more valid than others. An angry customer can be annoying, but the person asking this question wants to know that you can handle your anger and make a sincere effort to address and solve the customer’s problem. First, I would remind myself not to take their anger personally, as long as it’s not out of line with what’s going on, so I don’t get too emotional about it. Then I would work to resolve this customer’s issue quickly. To solve the problem if I can’t do it myself, I will call my boss.
- How well do you deal with stress? The job you’re applying for might be pretty hard and stressful. There are some jobs at Walmart that you won’t enjoy, and if you’re not ready for the stress, you can quickly feel worn out. Talk about some of the things you do to stay grounded at work and after work to answer this question. As an example, I’m good at dealing with stress at work because I never take on more than I can handle.
- Do you like working at the cash register or on the sales floor? Depending on the job you’re applying for, you might have to use a cash register to check customers out or stock items and keep the store aisles in order. During your interview, it can help to stress how versatile and adaptable these roles are. I like working at the cash register better, but I’m okay with either job.
- How do you feel about asking people to sign up for Walmart credit cards? If you work at Walmart, you might be asked to sell people rewards cards and other things. The person interviewing you wants to know that you are good at selling things and that you are comfortable talking to customers. It’s okay if you’ve never done this before; they’ll probably give you a script to follow. Example Answer: It’s fine for me to ask customers about Walmart credit cards and help them sign up for them.
Walmart Cashier Job Interview Questions
What is a cashier interview question at Walmart?
Cashiers are often the first line of customer service at Walmart, and they must be able to handle any situation that arises. This question allows the interviewer to evaluate your problem-solving skills and how you work with difficult customers. It also gives you a chance to show your communication skills and how you can de-escalate a situation.
How do you answer a cashier interview question?
It’s also an opportunity to show the interviewer that you’re self-aware and can identify your own strengths. When answering this question, it can be helpful to think about what you do best in your role as a cashier. Example: “As a Walmart Cashier, I believe my strengths are in providing excellent customer service.
What skills do you need to be a cashier at Walmart?
Working as a cashier at Walmart requires you to interact with customers on a regular basis. Employers ask this question to make sure you have the customer service skills necessary for the job. Use your answer to show that you enjoy helping people and solving their problems. Explain how you try to make every interaction with a customer positive.
What does a Walmart cashier do?
10. Describe your experience with stocking shelves and organizing merchandise displays. Cashiers at Walmart are expected to do more than just process customer transactions. They’re also often responsible for stocking shelves and organizing merchandise displays. This question is designed to assess how comfortable you are with these tasks.
