ttec zoom interview questions

Whether you’re a TTEC veteran or new to the company, you might be wondering what to expect during your Zoom interview. Here are some common questions you might be asked, along with tips on how to answer them.

TTEC Ahemdabad | chat – customer service representative | zoom interview | last round

What advice do candidates give for interviewing at TTEC

How candidates received their first interview at TTEC

What candidates say about the interview process at TTEC

Example: “Yes, when I was an accountant, I did work from home. TTEC provides its employees with the option to work from home one day per week. This allows them to leave the office for a little while while still finishing their work. It also lessens the number of people who commute to work, which helps us reduce our carbon footprint. ”.

Example: “I think the most important part of being a good team leader is listening to my team members. I believe it’s critical for managers to comprehend what their staff members require in order to produce their best work. In my previous position, I observed that one of my coworkers was struggling with a project they were working on. When I questioned them about helping out, they responded that they needed more time to finish the project. To help them concentrate on the project without feeling rushed, I granted them an additional day off from work. ”.

This is a possible interview question to gauge your comfort level with the work environment. They want to know that you can handle the noise and won’t be distracted by other people’s conversations if they work in a noisy environment, such as an office where people talk on the phone nonstop. Explain how you would handle working in a noisy environment in your response.

The interview process at TTEC is very long and difficult. The hiring process can take up to two months, and the interviews are very difficult. However, overall, the experience has been excellent, and TTEC is a fantastic place to work.

“I began my career as an insurance agent, working with clients of all ages and backgrounds,” for instance My favorite aspect of that job was assisting people in locating coverage options that were affordable and met their needs. In my previous position, I assisted clients in understanding the various types of life insurance policies and helped them choose the best one for their family. ”.

10 frequent non-technical questions at TTEC :

Our research shows that hiring managers at TTEC ask 52% more soft skills interview questions than at other companies.

For instance: “I want to work for TTEC because I love customer service and I think technology should be used to better people’s lives.” In my previous position as an IT professional, I observed how crucial it was to have a solid system in place. I am thrilled to join TTEC because I will be able to put my expertise to work assisting companies in developing digital CX solutions. ”.

TTEC is a company that values innovation and creativity. This is a possible interview question to find out if you feel at ease working in a setting with constant change and performance expectations. Your response should demonstrate your ability to adjust to various work settings while also highlighting which one you prefer.

For instance: “I find that texting and emailing are more effective than phone calls for communicating.” However, I would pick up the phone if there was an emergency. In my previous position, I was collaborating on a project with a coworker who had missed several days of work due to illness. I called them to see how they were doing and to check in. They thanked me for the call and assured me that things were improving. ”.

When applying for a position at TTEC, call center experience is a valuable asset. The business has call centers in the Philippines, India, and the United States that help clients with customer service. It’s critical to emphasize your interpersonal and communication abilities if you lack prior call center experience.

Example: “In my prior position as an IT specialist, I had direct contact with a wide range of businesses and people.” I always made sure to pay close attention to their needs and issues so I could address them. In one case, I was assisting a small business proprietor who was having problems with his website. I was able to assist him in building a new website that satisfied all of his needs after questioning him regarding what he desired from his previous one. ”.

FAQ

What questions are asked in a zoom interview?

21 Zoom Interview Questions & AnswersQ3. What experience do you have relevant to this position? . Q4. What are your strengths and weaknesses? . Q5. Why do you want to leave job? . Q6. Tell me a time when showed excellent customer service? . Q7. Q8. Q9. Q10.

What is the TTEC zoom interview like?

In general, TTEC’s interview procedure is quick and simple. Most interviews take between 15-20 minutes and are conducted over the phone or using Zoom. The interviewer will enquire broadly about your background and availability. You may also be asked to do a typing test.

How do you prepare for a 15 minute zoom interview?

Use the mute button during your Zoom interview to demonstrate to employers that you are a qualified applicant. Look into the camera while speaking. Choose a professional background. Find a brightly lit room. Pick a quiet space. Silence your phone. Maintain your focus. Turn off notifications.

How long does it take to get an interview with TTEC?

Depending, it might take 3 to 5 days to receive a reply. They do conduct zoom interviews, and if you receive a job offer you must respond promptly in order for the hiring process to continue. To avoid standing in a long line, it is preferable to schedule an appointment for drug testing. A few weeks.