The Difference Between Human Services and Human Resources

Its easy to confuse these two terms, as they sound almost the same and deal with interacting with people. The field of human resources deals with recruiting employees for their appropriate roles and managing them in a company context. The field of human services deals with counseling and providing support to individuals or families.

Human resource(HR) management is one of the most important departments in every business or organization. HR is about managing, developing, and overseeing a companys human capital. Human capital consists of all the employees in a firm, as well as the created knowledge & training required for these workers. One of the ways HR teams manage human capital is by assigning qualified employees to each role and task.

As you can tell, a companys success depends on its human resource management—ensuring the right people are doing the right job at the right time. As an HR manager, you will drive the company forward as you hire the right employees and develop their skills. With a degree in human resource management, you can also specialize in areas like recruitment and staffing, or training and development.

There has been tremendous growth in the human resources field, and this trend is expected to continue. The world of work is quickly changing, and so are hiring requirements. If youre a problem solver&a people person and can make efficient decisions, human resource management is a promising field for you. Its a fast-paced career that will bring many benefits.

Human services, on the other hand, is a field dedicated to providing aid and support to those in need. Its an interdisciplinary area focused on providing mental, physical, and emotional services directly to a group of people or an individual. It’s also about bridging gaps between communities to help solve problems.

Working in the field of human services means dealing with sensitive cases, providing relief to disaster/abuse victims, and helping clients regain a sense of normalcy in their day-to-day lives. Many human services workers have a medical or psychology background.If you have a natural sense of compassion and are always ready to help others, this career is for you. Working in this field will give you immense satisfaction as your work has made a difference in others lives.

HR is a business discipline focused on managing people — literally allocating people as resources to achieve specific tasks — while the field of human services is concerned with providing assistance to those in need, often by providing counseling services and other forms of assistance.

People Operations vs. Human Resources: What’s the Difference?

What is human resources?

Also known as human resource management or personnel management, human resources is a specialized business discipline that focuses on the recruitment and administration of individuals who work for a particular organization. This discipline handles employee salary, benefits, recruiting, firing, safety, well-being, and training. Human resources is becoming increasingly essential in todays competitive business environment for developing a healthy workplace culture in which personnel contributes efficiently and productively to the companys ultimate objectives. Human resources experts function in practically every industry, from manufacturing to healthcare and government, to support organizations of all sizes in managing their human capital.

What is human services?

Human services is a multidisciplinary area dedicated to enhancing the overall quality of life of various populations by fulfilling fundamental human needs and resolving societal problems. Also referred to as social services or social work, human services refers to occupations that serve society, particularly during times of vulnerability or disaster. Human services professionals assist people in navigating difficult situations to overcome challenges, restore their self-sufficiency, and advance in their lives. Human services often involve volunteer work in government extension offices, non-profit organizations, social service agencies, private clinics, hospitals, and mental health facilities.

Skills required for human services careers

Social work is an exciting career that demands a diverse set of talents and characteristics. Whether these abilities are natural or learned, social workers continue to improve them throughout their careers. While this is not an exhaustive list, the following skills are essential for all social workers:


Empathy is the capacity to identify with and comprehend the experiences and perspectives of another person. it is also the process of observing, comprehending, experiencing, and reacting to another persons emotions and mental state. By realizing that each individuals experiences, perspectives, and worldviews are unique, social workers may better understand and develop stronger connections with clients. It is a critical ability that enables social workers to effectively assess a clients needs based on their individual experiences.


Both verbal and non-verbal communication skills are critical for social workers. It is important to be able to communicate properly with a diverse group of people. Social workers have a responsibility to advocate for their clients. They first understand their clients needs to be able to do this. This includes being aware of non-verbal indicators such as body language, facial expressions, and interacting respectfully and successfully with clients regardless of their cultural origin, age, gender, literacy skill level, or handicap. Social workers interact with care providers, colleagues, and agencies, and also accurately document and report information.


Social workers keep hectic schedules and a variety of tasks, in addition to managing and helping many clients, which include documentation, reporting, billing, and cooperation. This means that it is important for social workers to be organized and capable of prioritizing their clients needs to manage situations efficiently. Disorganization and ineffective time management can lead to a social worker overlooking a clients needs, resulting in undesirable results.

Critical thinking

Critical thinking is the capacity to examine obtained data via objective observation and interaction. Social workers are to be able to analyze each situation objectively by monitoring, interviewing, and conducting research. Social workers can make educated judgments, find the appropriate resources, and develop the best strategy to assist clients by thinking critically and without bias.

Active listening

Social workers use active listening to comprehend and evaluate a clients needs. Social workers may also engage and develop trust with clients by listening carefully, focusing, asking the correct questions, and adopting practices such as paraphrasing and summarizing. Active listening helps clients to feel understood and also helps the social workers in gaining insight into the clients condition and perspective.


While social work may be emotionally demanding, its essential to engage in activities that promote a good work-life balance. Self-care is a term that refers to behaviors that can help to alleviate stress and enhance ones health and well-being. Participating in these practices helps prevent stress and compassion fatigue and is critical for maintaining a sustainable profession. By taking care of themselves, social workers can give the best services possible to their clients.

Cultural sensitivity

Social workers are mindful of and attentive to cultural ideas and practices to be able to work effectively with clients from various backgrounds. Social workers are to be conscious of and respectful of their clients cultural backgrounds. Having a non-judgmental attitude, a tolerance for diversity, and an understanding of the importance of individual differences allows social workers to meet clients needs.


Social workers come into contact with a wide variety of situations and clients during their careers. It is essential to have patience while dealing with difficult situations and people that require extended amounts of time to improve. This enables social workers to comprehend their clients circumstances and prevent rash decisions and irritation. It is important for social workers to be patient regardless of whatever kind of client they deal with.

Professional commitment

To be successful in social work, it is important that you continue learning throughout your career. Social workers demonstrate a professional commitment to social work principles and ethics and an ongoing commitment to professional development. It is essential for social workers to have this commitment so they can accomplish their task of serving people effectively.

Skills required for human resources careers

Human resource professionals require a wide range of skills to do their jobs effectively. Here are some skills that they require:


Communication skills are the most commonly stated skill in HR job postings. Human resource management requires effective communication since the HR professional serves as the interface between the business and the employee. You are an advocate for employees and also the employers representative. Human resources professionals are responsible for ensuring that workers understand the companys policies and expectations. As a result, they can also possess excellent written communication skills to write corporate manuals and job descriptions. They are proficient in public speaking and oral communication to facilitate new employee orientations and seminars.

Administration and organization

Administrative responsibilities remain a key component of the HR function. These responsibilities include employee leave, absence, absence files, employee in- and outflow, payroll, and other areas. Despite the development of digital HR and the increase in automation of HR functions, administrative duties are still vital. Employers list them as an important component of the profession in many job ads.


Human resource professionals are frequently responsible for resolving disputes among workers and assisting all employees in obtaining necessary solutions. They develop creative solutions to complicated interpersonal problems to maintain employee satisfaction while staying within the companys budget. Problem-solving is a critical human resource skill because solving problems can help increase development and innovation and reduce employee turnover.

Integrity and ethics

Organizations rely on human resource professionals to protect the companys ethics. Being ethical protects businesses and people by helping adhere to the law and uphold industry standards. This is because human resources professionals frequently deal with sensitive information. It is important that they maintain a high level of honesty and trustworthiness.

Training and developmental skills

Training and development are other skill sets required in the area of human resources. Human resource experts provide training and development opportunities for personnel to improve performance and value. For example, giving leadership and management training can assist employees in developing a broader range of abilities. This enables individuals to take on new responsibilities while still advancing their careers.


HR professionals may also be excellent leaders capable of guiding staff and helping them to become leaders. Additionally, it is important that they be able to develop coaching strategies that foster the development of creative teams, flexible employees, and effective problem solvers at all levels of the organization. Employees can view human resource professionals as organizational leaders who drive the company toward success in a productive way that benefits both the employer and the employee.


Onboarding refers to the process through which human resource experts introduce newly hired workers to the organization by discussing the organizations principles, regulations, benefits packages, and even the new employees particular job tasks. Human resources play a critical role in assisting new workers in establishing themselves within the organization. By including onboarding on your list of human resource abilities, you demonstrate to employers that you understand how to introduce new workers to a firm and assist them in adjusting to their new environment, basically laying the groundwork for their job.


What are the different types of human resource services?

Here are 12 of the most common types of human resources jobs for you to consider:
  • Employment specialist.
  • Human resources assistant.
  • Human resources coordinator.
  • Human resources specialist.
  • Recruiter.
  • Human resources generalist.
  • Recruitment manager.
  • Human resources manager.

Is HR the same as human resources?

Key Takeaways. Human resources (HR) is the division of a business responsible for finding, screening, recruiting, and training job applicants. HR also administers employee-benefit programs. A human resources department also handles compensation and benefits, and employee terminations.

Who are considered as human resources?

A human resource is one person within a company’s overall workforce, with each person lending their skills and talents to the organization to help it succeed. Any person willing to trade their labor, knowledge, or time for compensation in an effort to improve the organization is a human resource.

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