It has almost 43,000 locations in more than 110 countries, making it the biggest fast food chain in the world. Since Subway restaurants are so common, many people view them as a perfect option for an employer. There are often openings, but that doesn’t mean you won’t have to compete, so you need to do great on the Subway interview questions.
You can make sure you’re ready for all of Subway’s interview questions, though, if you do some work ahead of time. Here’s what you need to know.
With over 40,000 locations in more than 100 countries, Subway is the largest restaurant chain in the world The popular fast food brand is constantly hiring new team members from sandwich artists to managers If you have an interview coming up at Subway, you’ll want to be fully prepared to ace the Subway interview questions.
In this comprehensive guide, we’ll overview the top questions you’re likely to face at a Subway interview. You’ll find example answers as well as tips on how to tailor your responses. With practice and preparation using this advice, you’ll be ready to impress the hiring manager and land the Subway job.
Why Subway Asks These Interview Questions
Subway interviews candidates for various roles from frontline team members to corporate positions The questions are designed to assess
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Customer service skills – Subway prides itself on offering an exceptional customer experience. Questions test your dedication to customer satisfaction.
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Teamwork abilities – Collaboration and communication are essential in the fast-paced restaurant environment. Interviewers evaluate how well you’ll perform on a team.
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Problem-solving skills – Hiring managers want to know you can think on your feet and resolve issues that may arise.
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Subway knowledge – Being familiar with Subway’s menu, values, and processes is key. Questions test your brand awareness.
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Availability and commitment – Having staff available during peak hours is crucial for Subway. Interviewers confirm you can work required shifts.
With preparation using this guide, you’ll be ready to demonstrate these capabilities and land the Subway job.
Most Common Subway Interview Questions
Here are some of the most frequently asked Subway interview questions with sample winning responses:
1. Why do you want to work at Subway?
This question tests your genuine interest in the company. Show you’ve researched Subway and are excited by the brand’s qualities.
Example response: I’m interested in Subway because I love the fresh, customizable subs you offer. Subway is all about giving customers choices and making their sandwich just the way they want. That focus on customer service matches my priorities perfectly. I also love that Subway has a commitment to sustainability and giving back to communities. Working for a brand with strong values is important to me.
2. What hours are you available?
Subway needs staff available on evenings, weekends, and holidays when customer traffic is highest. Confirm your flexibility.
Example response: I have completely open availability, including nights, weekends, and holidays. I understand customer traffic increases during those times, so I’m happy to work a flexible schedule and be available whenever I’m needed.
3. Tell me about a time you provided excellent customer service.
Use a real example that highlights your customer service capabilities like communication, patience and problem-solving.
Example response: When I worked at a coffee shop, a customer called very upset because their mobile order was made incorrectly that morning. I apologized sincerely and offered to remake their drink immediately or give a full refund. I listened patiently while they vented frustration. I remade the complex drink exactly to their specifications and also gave them a coupon for a free drink for the inconvenience. My manager said I handled the difficult situation perfectly.
4. How do you work under pressure?
Subway can get very busy. Share how you stay focused when under pressure.
Example response: I thrive under pressure and enjoy the fast pace of busy restaurants. When things get hectic, I take a deep breath, tackle one task at a time, and ask colleagues if they need help. Taking it step-by-step allows me to work quickly but accurately. I also rely on my training and experience in busy settings.
5. How would you deal with an angry or difficult customer?
Give a real example of resolving a conflict diplomatically and maintaining your cool.
Example response: Working in retail, I occasionally had to deal with an irate customer upset over pricing or inventory issues. When this happened, I’d listen without interrupting to fully understand their perspective. I’d then calmly apologize for the situation and explain any policies or limitations while letting them know I empathized. This respectful approach allowed me to de-escalate issues and retain their business.
6. Do you have experience with cash handling?
Cashier duties are central for most Subway roles. Highlight any register skills or experience you have.
Example response: Yes, I have extensive experience handling cash transactions from my three years as a retail cashier. I’m comfortable processing all types of payments from cash to credit cards accurately and securely. I understand the importance of balancing the register drawer and following cash handling procedures to prevent losses.
7. What steps would you take to make a sandwich?
This tests your Subway sandwich-making process knowledge. Walk through the proper assembly process.
Example response: After greeting the customer, I would grab a bread type and ask what kind they prefer, then slice it open. I’d add sauces and cheese based on their request, then move down the line adding the protein and toppings they want. I’d ask questions to get their sandwich just right. Finally, I’d wrap up the sub and complete the transaction. I’d be sure to thank them and invite them back.
8. How do you stay motivated in a repetitive job?
Show you’ll maintain energy and focus when doing routine tasks daily.
Example response: I understand roles like sandwich making involve routine tasks. To stay motivated, I focus on providing excellent customer service by making each guest feel welcomed. I also challenge myself to continually improve by speeding up food prep tasks once I master them. Getting feedback from managers on my progress also keeps me motivated.
Questions to Ask at a Subway Interview
When the interviewer asks if you have any questions, always have some ready. Smart questions show your engagement in the role and company.
Good questions to ask include:
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How would you describe the culture here?
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What are the top qualities you look for in people you hire?
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What training is provided to new hires?
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What are the advancement opportunities for this role?
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Why do you enjoy working for Subway?
How to Prepare for a Subway Interview
Here are some top tips for preparing for your Subway interview:
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Research the company – Study Subway’s website, social media, and news articles to learn their values and culture.
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Practice commonly asked questions – Rehearse answers to likely questions using the examples in this guide.
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Review the job description – Highlight required skills and abilities to emphasize in your interview answers.
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Learn the menu – Be familiar with Subway’s sandwich options, combos, and promotional offers.
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Dress professionally – Wear clean, neat attire to convey you take the interview seriously.
With practice and preparation, you’ll be set up for success at your Subway interview. Show them you have the customer service skills, work ethic, and brand knowledge to excel in the role. Highlight your flexibility to work all shifts. With the right approach, you can land the Subway job and start building your career at this fast-growing restaurant chain.
Do you have any expectations in regard to your colleagues when on a shift?
Overall, Subway restaurants are team-oriented environments. That’s not all the hiring manager wants to know: can you work well with others? What do you expect from them?
EXAMPLE ANSWER:
How to Answer Subway Interview Questions
Before we get into the specific Subway interview questions you might be asked, let’s talk about how to prepare for them. By improving your skills, you’ll not only be ready for the questions you expect, but also for the ones you didn’t see coming.
As you get ready, it’s important to remember that Subway is a customer-oriented restaurant that greatly values teamwork. The chain is also committed to offering nutritious food choices, social responsibility, and reducing its environmental footprint.
By knowing what’s essential to Subway, you can make sure your answers align with that vision. Ultimately, that will help you stand out from the crowd, increasing the odds that you’ll secure an offer.
However, those points alone aren’t enough if you want to genuinely shine when tackling interview questions at Subway. Instead, you need to dig deeper.
First, it’s time for some research. Start by reviewing the job description carefully. Look for insights about any must-have skills and experience. Also, look for keywords relating to desirable traits. When you go on an interview, you might be asked about something from the job description, so the more you know about it, the better.
The next step is to visit the Subway website to learn more about the company’s goals, values, and mission. These show what kind of person the hiring manager wants to find and how the company works as a whole.
Spending some time reviewing Subway’s social media pages can also help. Once more, you’ll learn more about the culture and any recent accomplishments that might be interesting to talk about.
After you’re done with your research, it’s time to come up with some ways to answer the different kinds of questions you might be asked at a Subway interview.
For traditional interview questions, you can use a straightforward approach. You’ll let the hiring manager know if you have the skill or experience they’re asking about first. Then, if you do, follow up with an example of you putting the capabilities to work. If you don’t, then showcase your willingness to learn instead.
You’ll need a different strategy for behavioral and situational interview questions at Subway. For these, you have to either talk about a real-life example or how you would handle a hypothetical situation.
Luckily, in either case, you can use the same techniques. If you use both the STAR Method and the Tailoring Method, you’ll come up with answers that are both interesting and relevant. This will make it more likely that you make a good impression on the hiring manager.
Top 5 Subway Interview Questions and Answers
FAQ
Why do you want to work at Subway answer?
How long is a Subway interview?
How likely to get hired by the Subway?
What should I wear to a Subway interview?
How do you answer a subway interview question?
This is a straightforward question aimed at assessing your compatibility with the company’s work schedule. The interviewer wants to understand your commitment level, your flexibility, and how well you can mesh with Subway’s operational hours. So, How to Answer? Here’s the game plan: Be honest, but keep the dialogue open.
What if you don’t know a subway interview question?
Knowing the right answer to questions like this proves that you are paying attention to what makes Subway unique, and an interviewer will appreciate this kind of attention to detail. If you don’t know the answer, don’t feel bad – there’s no harm in saying, “I don’t know.” If the interviewer asks this, it’s not meant to be a pass/fail question.
What should you know before a subway job interview?
Before stepping foot in the interview room, you should know the company background, what to wear, and what to expect throughout the interview process. Don’t need any Subway job interview tips? Skip to the questions. Although we’ve provided some good starting points, you should do your own research to make sure it’s all up to date.
How to get a job at subway?
Interview for a job at Subway belongs to easier interviews. Hiring managers won’t ask you any particularly difficult questions, and there’s no personality or IQ test. Try to learn something about Subway, prepare for the questions from our article, and do not forget to show some enthusiasm and positive energy while talking to the interviewer.
