How to Pay Your Starkville Electric Bill Online

Paying your electric bill online is the fastest and most convenient way to keep your account current with Starkville Electric. Online bill pay offers many benefits over mailing in a check or paying in person. This guide will explain the different online payment options available, as well as tips for managing your electric account online.

Sign Up for SmartHub

The easiest way to pay your Starkville Electric bill online is by using SmartHub SmartHub is the online customer portal offered by Starkville Electric that allows you to

• View and pay your bill online
• Check your current balance
• View payment history
• Set up recurring payments
• Go paperless
• Report outages
• And more!

Signing up for SmartHub only takes a few minutes. You’ll need your Starkville Electric account number handy. Simply go to SmartHub login page and click “New User” to begin the registration process.

Once registered, you can log in anytime to view your electric account 24/7 The dashboard provides an overview of your account details You can see your current balance, view bill history, make a payment, and customize notifications.

Pay Your Bill with E-Check

The easiest way to pay your bill through SmartHub is by using an e-check. This simply authorizes Starkville Electric to debit the checking account you specify.

To pay by e-check:

1. Log into SmartHub
2. Select “Pay Bill”
3. Choose “Pay by E-Check”
4. Enter your bank account information
5. Select the amount to pay
6. Click “Continue” to complete payment

E-check payments through SmartHub are completely free. The funds will be immediately debited from your bank account, so it’s a fast way to avoid late fees.

Set Up Recurring Payments

You can completely automate your electric bill payments by setting up recurring payments through SmartHub. This authorizes Starkville Electric to automatically debit your bank account or credit card each month.

To set up recurring payments:

1. Log into SmartHub
2. Go to “My Profile”
3. Select “AutoPay Program”
4. Choose your payment method and details
5. Pick your payment date
6. Save your selection

Once recurring payments are enabled, you don’t have to do anything. Your bill will be paid automatically on the date you specified each month.

Pay by Phone

If you prefer to speak to a live representative, you can also pay your Starkville Electric bill by phone. Simply call 662-323-3133 and select option 1. The automated system will guide you through making a payment.

You’ll need to have your account number, address, and payment details ready. The automated system is available 24/7, so you can pay your bill whenever it’s convenient day or night.

Pay Online Using PayNow

In addition to SmartHub, Starkville Electric offers an online payment portal called PayNow. You can use this to make one-time credit/debit payments on your account.

To make a payment on PayNow:

1. Go to PayNow payment site
2. Select “Starkville Electric”
3. Enter your account number
4. Enter payment amount
5. Enter credit/debit card details
6. Complete payment

There is a $3 service fee for online credit/debit payments through PayNow. But it allows you to pay quickly without registering for an account.

Pay at Office or Drop Box

If you prefer to pay in person, you can visit the Starkville Electric office during business hours to pay by cash, check, money order, or credit/debit card:

Starkville Electric
200 N. Lafayette Street
Starkville, MS 39759

Office Hours:

• Monday-Friday: 8:00am – 4:30pm
• Drive-thru Hours: 8:00am – 5:00pm

An after-hours drop box is also available for check or money order payments next to the drive-thru window.

Go Paperless

Tired of dealing with paper bills? You can go completely paperless by signing up for e-bills through SmartHub.

To go paperless:

1. Log into SmartHub
2. Go to “My Profile”
3. Select “Paperless Settings”
4. Check the box to “Go Paperless”
5. Save your preferences

You’ll receive an email notification each month when your new e-bill is ready to view. This saves paper, postage, and clutter. Starkville Electric even provides a $2 credit on your monthly bill for enrolling.

Sign Up for Budget Billing

If you want to make your electric costs more predictable, consider signing up for Budget Billing. This program averages your usage over the past 12 months and charges a “fixed” amount each month.

Benefits of Budget Billing include:

• More consistent electric bills each month
• Avoid seasonal highs/lows in your electric bill
• Easier budgeting for fixed income

To qualify, you must be a Starkville Electric customer for at least 12 months and have a zero account balance. Contact Starkville Electric to enroll.

Get Payment Extensions

If you need a little extra time to pay your electric bill, Starkville Electric offers payment extensions. You can extend your due date by 14 days up to 4 times per calendar year.

To request a payment extension:

• Apply by phone or in person by the current due date
• Extensions must be requested each month
• Max of 4 extensions allowed per year

This can help avoid late fees if you’re waiting for payday or need time to get funds together. Extensions allow you to pay on your own timeline.

Pick a Preferred Due Date

For customers signed up for automatic bank draft payments through SmartHub, you can pick your preferred bill due date. Choose from the 4th, 12th, 22nd, or 27th of each month.

To set your preferred due date:

• Sign up for SmartHub automatic bank drafts
• Contact Starkville Electric
• Select your ideal due date

This allows you to align your electric bill with your pay cycle or other monthly bills. An easy way to stay organized!

Get Payment Reminders

Don’t forget to pay your bill – use SmartHub to set up payment reminders! You can opt to receive notifications by:

• Email
• Text
• Mobile push notification

To set reminders:

1. Go to “Notifications” in SmartHub
2. Select “Payment Reminder”
3. Pick date(s) and delivery method
4. Save preferences

Conclusion

Paying online through SmartHub is the easiest way to manage your Starkville Electric account. You can check your balance, view past bills, make payments, go paperless, set reminders, and more! Automate recurring payments or pick your due date to stay organized. Take advantage of payment extensions if you need extra time. Learn more about your account options at Starkville Electric website. Convenient electric account management is just a click away.