Paying your utility bill is an essential aspect of being a responsible resident of St Petersburg. With easy online options, you can pay your St Petersburg utility bill conveniently without leaving home. This article provides a step-by-step guide to paying your St Petersburg utility bill online through the city’s Click2Gov system.
What is Included in the St Petersburg Utility Bill?
The St Petersburg utility bill includes charges for
- Water
- Reclaimed water
- Wastewater
- Trash and recycling collection
- Stormwater
These utility services are provided by the city to St Petersburg residents. The utility bill allows you to pay for these essential services online, by phone, by mail or in person.
Why Pay Your St Petersburg Utility Bill Online?
Paying your St Petersburg utility bill online through Click2Gov provides several benefits:
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Convenience You can pay anytime anywhere without visiting City Hall.
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Ease of Use: The online system is user-friendly and secure.
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Paperless: Go paperless by signing up for electronic billing.
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Avoid Late Fees: Pay by the due date to avoid late fees.
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Payment History: Your payment history is stored securely online.
Paying online helps you manage this monthly task easily.
How to Pay Your St Petersburg Utility Bill Through Click2Gov
Follow these steps to pay your St Petersburg utility bill online:
1. Go to the Click2Gov Website
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This is the login page for Click2Gov utility payments.
2. Select “One Time Payment”
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Choose “One Time Payment” to pay your bill without logging in.
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This allows you to pay as a guest.
3. Enter Your Account Number
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Your St Petersburg utility account number is located at the top of your paper bill.
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Enter the entire account number accurately to avoid errors.
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The account number must be entered exactly as it appears on your bill.
4. Enter Payment Information
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Enter the payment amount due. This is shown on your utility bill.
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Select a payment method – credit card, debit card or eCheck.
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Enter your payment details and submit.
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A $2 convenience fee applies to credit/debit payments. eCheck is free.
5. Get a Payment Confirmation
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After submitting payment, you will receive a confirmation number.
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Payment takes 1-2 business days to process.
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Log in later to view your payment history.
Sign Up for Paperless Billing
You can go paperless with Click2Gov by signing up for electronic utility bills instead of mailed paper bills.
To enroll in paperless billing:
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Login to your Click2Gov account.
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Go to “My Profile.”
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Check the box to opt-in for paperless billing.
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Enter your email and save changes.
Once enrolled, you’ll receive an email when your new eBill is ready to view. This saves paper and makes bill pay even more eco-friendly.
Use Automatic Payments
For hassle-free utility bill payment, enroll in automatic monthly payments through Click2Gov. This automatically pays your bill from your bank account each month.
To set up automatic payments:
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Login to your Click2Gov account.
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Under “My Profile,” click on “Manage AutoPay Accounts.”
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Choose your bank account and enter details.
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Check the box to enroll and submit the form.
Your bill will now be paid automatically each month on the due date. Just monitor your bill as usual.
Check Payment History Online
Your entire utility payment history is available online through your secure Click2Gov account.
To view past payments:
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Login to your account.
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Go to “View Bill History.”
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Select a bill date to see the payment amount and method.
This provides a convenient record of all your utility payments in one place.
Get Account Alerts by Email
For account notifications, enter your email under “My Profile” on Click2Gov. This sends you:
- Payment receipts
- Past due notices
- Other billing alerts
Stay up-to-date on your account status through email alerts.
Access Customer Support
If you need help with Click2Gov utility payments, contact customer support:
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By phone at (727) 893-7341 from 8am to 5pm on weekdays
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Use the live chat box on Click2Gov
The friendly utility billing staff can answer your questions and assist with the online payment system.
Paying your St Petersburg utility bill online using Click2Gov is fast, easy and secure. By enrolling in paperless billing and automatic payments, you can simplify utility payment even further. Keep track of your account status and payment history all in one convenient place online. Leverage the benefits of online utility bill pay today for a hassle-free experience.
Here’s why St. Pete utility bills will increase in October
Can you pay a utility bill in St Petersburg?
Only checks or money orders are accepted in the drop box; no cash or overdue payments. The City of St. Petersburg has temporarily waived late fees and notice fees for utility accounts, as well as water meter lock-offs due to non-payment in response to the widespread impact of Hurricane Helene and Milton. This is in effect until December 31, 2024.
When are utility bills due in St Petersburg?
Utility bills in St Petersburg are due 20 days after they are issued. If payment is not received on time, a late fee of $5 or 1.5% of the balance (whichever is greater) will be applied. The city’s utility department will also begin the collections process, which involves additional fees.
Does St Petersburg have a late fee waiver?
The City of St. Petersburg has temporarily waived late fees and notice fees for utility accounts, as well as water meter lock-offs due to non-payment in response to the widespread impact of Hurricane Helene and Milton. This is in effect until December 31, 2024. Learn more about this emergency waiver here .
What services does St Petersburg offer?
The city of St Petersburg provides residents with a few key utility services, including: These services are managed by the city’s Utility Accounts Division. On a monthly basis, residents receive a utility bill outlining the charges for that period. The total depends on factors like your water consumption and the base service fees.
How can I reduce my utility costs in St Petersburg?
Using less water around your home is one of the best ways to reduce your utility costs in St Petersburg. Simple habits like turning off the faucet while brushing your teeth, taking shorter showers, watering your lawn efficiently, and promptly fixing leaks can lead to significant savings.
How do I pay my utility bill in Pinellas County?
Pinellas County Utilities offers a variety of options to pay your utility bill. One of the easiest ways is to pay your bill online using the button below. Electronic check payments submitted after 5 p.m. will post on your utilities account within two business days.
