salesforce behavioral interview questions

• Why do you want to work for Salesforce?
• In your own words, what does CRM mean?
• Describe Salesforce’s database architecture.
• Can you explain the difference between profiles and roles?
• Which object relationships does Salesforce use?
• Can you name all of Salesforce’s service offerings?

Prepare for the Salesforce Behavioral Interview Process

Interviews for Top Jobs at Salesforce

Solution Architect Interview

Solutions Architect Interview

1 What are three kinds of object relationships in Salesforce?

You can demonstrate your knowledge of the various ways to link objects in Salesforce by answering this question. Try to explain the platform’s object relationships and how each one operates.

Example: “Lookup relationships, master-detail relationships, and many-to-many relationships are the three primary types of object relationships in Salesforce. Two objects are connected by a lookup relationship, which establishes a parent-child relationship between them. Although it also connects two objects, a master-detail relationship strengthens the bond between the child and the parent. The parent provides security for the child, but if the parent is deleted, the child loses its records. Each record of one object can link with numerous records from another object thanks to a many-to-many relationship. “.

What is a custom object in Salesforce?

You can show that you comprehend the Salesforce users’ customization options by answering this question. Try to provide an example and an explanation of how custom objects function in your response. You could give an example of a customization you used in your work to demonstrate your experience.

“In Salesforce, a custom object refers specifically to database tables that contain data or other things that are particular or exclusive to an organization,” for instance. Salesforce offers standard objects, but user data may not always fit into them, so you can create custom objects to meet particular needs. For example, a delivery service could modify an object to store its weekly dispatch schedule and other information. “.

1 What are some different options for deploying from a sandbox to production?

You can show that you understand how to copy and transfer data from one organization to another by answering this question. Being able to effectively respond to this question can enhance your interview performance because this function can be crucial for processes in any industry. Try to list several techniques for moving from the test environment to production.

Example: “In Salesforce, having a sandbox capability is helpful, but you deploy the work from it to production once it’s ready. Using Salesforce’s change sets feature is the most popular method for accomplishing this. You can package components and deploy them to another Salesforce organization using this feature. Other methods include Force. com IDE and unmanaged packages. “.

Please note that Indeed is not affiliated with any of the businesses mentioned in this article.

Discover how to balance relationships with the right environment for long-term compatibility.

Time to read: 5 minutes

I’ve often likened recruiting to dating and marriage. Both processes start with looking for the best candidate and demand a lot of research, careful consideration, and lots of hope and excitement. However, statistically, not every situation turns out as well as we hope. So why is it so hard?.

The key to long-term compatibility requires us to balance the relationship’s practical and emotional aspects in the appropriate setting. The good news is that over the past few years, numerous innovative interviewing techniques and technologies have emerged in an effort to increase our chances of identifying A-players and striking that delicate balance. But when all else fails, there’s nothing better than a handy list of sales interview questions to help identify both functional competency and the absolutely crucial emotional intelligence needed for long-term success. Here are some of my favorites:

What’s your superpower?

This is one of my all-time favorite questions, one about which I’ve previously written. What are they the best at? not only reveals the candidate’s strengths and diversity, but also their level of self-awareness, which is essential for coaching and self-improvement, and opens the door for a related line of evidence-based questions (e. g. “Oh, so you’re great at interacting with executive stakeholders. Tell me about a particularly difficult situation where you had to do so.” ”).

Bonus: Here are my top three superpowers that I believe startup sales representatives, in particular, need to possess.

How do you avoid “just checking in” syndrome? Customers don’t often buy on the first sales call (dare to dream!), and nothing is more irritating than a sales rep who calls back week after week to “check in” to see if they’re ready to move forward. There are dozens of techniques for staying close to the customer by adding value and not turning them off. What’s their approach? (Note: Tactics aside, simply identifying that the key is adding value with each interaction is often enough for me.)

In many interviews, the applicant is asked to describe a customer success story, with a focus on the competitive threats that materialized during the sales cycle. What would happen if the tables were turned? What would be their kryptonite? While many of us are familiar with how we position our solutions against the competition, this is a great question to ask after the candidate has proudly recounted their victory because it reveals the intimate familiarity they have with their execution style as well as their company and industry.

Finding top sales talent is never simple, especially when you’re trying to combine emotional intelligence with business savvy. One of these questions might be helpful the next time you’re unsure how to strike that delicate balance.

FAQ

How do I prepare for Salesforce interview?

1. Prepare the Basics. While some of these may seem obvious, they are nonetheless crucial, so we must mention them.
2. Master The Digital Handshake. …
3. Treat It Like Any Other Interview. …
4. Show Your Passion. …
5. Embrace Feedback: …
6. Ask Questions. …
7. Send Thank You Notes.

What questions should I ask in a Salesforce interview?

• What is Salesforce? …
• What is a custom object in Salesforce? …
• What does a custom object permit the user to do? .
• What is Self-Relationship? …
• What is Object Relationship Overview? …
• What can cause data loss in Salesforce? …
• How is SaaS beneficial to Salesforce?

Is Salesforce interview hard?

Most respondents to an Indeed survey who were asked how difficult their interview at Salesforce was said it was medium-difficult. In a survey conducted by Indeed, more than 103 respondents were asked if they thought that Salesforce’s evaluation of their skills during the interview was fair. 92% said yes.