receptionist interview questions and answers

The job search takes patience and tenacity. After putting together an eye-catching resume and a strong cover letter, you are faced with the initial interview. It is crucial that you stand out during the face-to-face and that the hiring manager sees you are not only serious about the job but are also a good fit for the company. Competition for a position can be fierce, and you need to make a good first impression. Whether you have years of work experience or you are a recent graduate, it is necessary that you prepare for the interview.

One of the best ways to be prepared is to anticipate the questions that will be asked of you. Some of the inquiries will be general in nature, such as “why should we hire you?” or “what are your strengths?” Other questions will be tailored to the specific position that you are applying for. Make sure that you have done your research about some of the common questions and are prepared with proper responses. The following are some typical front desk receptionist interview questions and answers to help you wow your interviewer.

Receptionist Interview Questions and Answers
  • How many calls did you take on an average day in your last job?
  • What sort of people did you interact with on a daily basis? …
  • What sort of inquiries did you have to handle? …
  • What were your primary responsibilities? …
  • What computer skills do you have?

7 RECEPTIONIST INTERVIEW Questions and Answers (PASS!)

Explain three reasons you are qualified for this position.

Employers are looking for a receptionist who is personable, organized and attentive to detail. They may ask this question to learn if you have any relevant qualities and experiences. When thinking of your answer to this question, think about which of your personality traits and professional experiences help you in your role. Explain how each of the three reasons makes you stand out among other candidates.

Example: “The first reason I am the most qualified person for this role is my commitment to quality customer service. I think its important for a receptionist to make clients feel welcomed and be available to address any of their questions or comments. The second reason is my three years of experience being an administrative assistant. Throughout this role, I developed many of the skills required for this receptionist position, such as attention to detail and organization. My final reason is that I genuinely enjoy working with people and will create a good first impression.”

10 Typical Questions Asked in a Receptionist Interview

Here you will find frequently asked questions for receptionists, sample answers, and tips for what to say during your interview.

10. Tell me about your customer service experience.

What They Want to Know: The interviewer wants an overview of your customer service experience—how many years, specific examples, and which skills you are comfortable using to resolve problems.

Ive been working in customer service since I was a teenager. My first job was working at a bookstore, where I helped customers find books and sometimes covered the cash register. During college, I had a part-time retail job as well, this time, selling clothing. Then, of course, as a receptionist at ABC Company, I also dealt with customers, although in this role, I was not directly making any sales. I feel really comfortable interacting with customers and solving their problems, whether its finding the book theyre looking for or changing their meeting time with an executive. 1:53

FAQ

How do I prepare for a receptionist interview?

Receptionist Interview Questions
  1. Tell me about your previous work experience as a receptionist.
  2. What were your primary responsibilities?
  3. Do you enjoy interacting with the public?
  4. How many people on average did you interact with on a daily basis?
  5. How did you add value to your role as receptionist?

How do you answer tell me about yourself in a receptionist interview?

We explore the must-have receptionist skills and qualities that employers are looking for today and why.
  • 1) Strong technology skills. …
  • 2) An independent approach to work. …
  • 3) Excellent communication skills. …
  • 4) Time management pro. …
  • 5) A natural organiser. …
  • 6) Dependable. …
  • 7) Top interpersonal skills.

What are your strengths receptionist?

A good receptionist is detail-oriented, comfortable with juggling multiple projects simultaneously, organized, and an excellent communicator. Since receptionists need to be familiar with telephone systems, having that experience and a pleasant telephone voice is critical.

What can you bring to the company as a receptionist?

A good receptionist is detail-oriented, comfortable with juggling multiple projects simultaneously, organized, and an excellent communicator. Since receptionists need to be familiar with telephone systems, having that experience and a pleasant telephone voice is critical.

Related Posts

Leave a Reply

Your email address will not be published.