If you landed an interview, congratulations! The interviewing process at Progressive helps you really shine, feel comfortable and confident, and show the recruiter and hiring manager why youre the right person for the job.
Sample Progressive Interview Questions and Answers
- Tell us about yourself? …
- What can you tell us about Progressive? …
- Why do you want to work at Progressive? …
- What is your greatest strength? …
- What is your greatest weakness? …
- Why are Progressives Competitors? …
- Where do you see yourself in 5 years? …
- Why should we hire you?
- Tell me about a time when you made a bad decision. What did you do?
- Tell me about a time when you had to go above and beyond your job responsibilities to get a job done. What measures did you take?
- Interacting with others can be challenging at times.
What can you tell us about Progressive?
About Progressive
- Progressive is an American insurance company founded in 1937 by Joesph Lewis and Jack Green.
- The head office is in Mayfield Village, Ohio.
- Products include property insurance & protection, personal insurance & services (Health, Life, Travel, etc), business insurance, and financial services (Home Financing, Home Refinancing, Personal Loans, etc)
Why do you want to work at Progressive?
Possible Answers are:
- State you feel you want to grow your career in insurance and feel Progressive is a great place to do it. Mention you are impressed that Progressive is ranked in Fortunes 100 Best Companies to Work For, 2019 Best Workplaces for Millennials, or 2019 Best Workplaces in Financial Services & Insurance.
- Mention you are impressed with Progressives’ dedication to the environment. Initiatives such as reducing carbon emissions, paper consumption reduction, and diverting waste from landfills.
Why are Progressives Competitors?
Progressives competitors are
- Allstate
- StateFarm
- Bristol West
- Liberty Mutual
- Chubb
- Travelers
- AIG
- Nationwide
Why do you want to work at Progressive?
This question is a great way to show your interest in the company and its values. It also gives you an opportunity to talk about what attracted you to this role. When preparing for this interview, make sure to read through the job description so that you can reference specific skills or requirements they are looking for.
Example: “I want to work at Progressive because I am passionate about helping people. In my last position as a claims adjuster, I saw how much it meant to customers when we were able to help them with their insurance needs. I love being part of a team that works together to provide excellent customer service. I think Progressive’s reputation for quality care makes it a great place to work.”
Progressive HireVue Video Interview Questions and Answers Practice
Interviews at Progressive Insurance
This detailed review will hopefully help anyone determined to work with Progressive. I applied for the claims adjuster trainee position twice. The first assessment attempt was sep 2020, and I was declined before the video interview. When you get the assessment, you may want to take it immediately. If you are distracted, in a terrible mood or drunk (lol) do yourself a favor by waiting until able to give it your all. It involves basic math, vocab analogies, personality and a mock customer service call. My second attempt in May 2021 went differently. I waited until I was able to give it my full focus. The next day received the video interview invitation, and spent several days preparing. While researching interview tips, I found you tube videos by Madeline Mann- she is amazing. Because of her advice, I fine tuned my approach and prepared solid STAR answers. Have specific examples that are interchangeable depending on the question. A story about a time you compromised could also be a story about a time you went above and beyond, multi tasked, etc. Write your stories- describe four star steps in detail. Brag a little, yet be humble… talk about what YOU did, how you learned and grew. Focus on the resolution. Consider the role you are going for when you design your answers. My stories intentionally highlighted how I will shine as an adjuster. There is a certain level of psychological manipulation that goes into concocting these stories. That sounds bad, but its true. Don’t say what you’re good at- make them believe it- show them by providing stories that depict exactly how and why you are great. Practice, record yourself and critique- whether it be posture, more smiling or less rambling. If your story is 25 seconds or longer than 3 min, edit your answers. Video interviews have an advantage because you can display notes in front of you- out of view from the camera. Make sure you don’t seem like you’re reading if you rely on your notes as heavily as I do. Be conscious of your camera placement, lighting and background. Use a PC webcam, and if you don’t know what proper positioning/lighting/backdrops should look like, do yourself a favor and research it. Oh- and dress like you would for a formal interview. Hirevue asks 8 questions and you have 3 minutes to answer. You get two tries- if you botch the first one and try again, it will automatically save the second. You can’t pick between the two after you do the second one- it will auto submit the second. I recommend submitting your first try unless you really mess up. A couple questions caught me off guard, so I sacrificed the first 3 minutes of recording time to formulate my reply. This meant I had one shot during take two, but my one attempt was ok because I took that first 3 minutes to prepare instead of fumbling through. This chance to think and re do is a huge plus compared to live interviews. I wish you all the best! I write this while anxiously awaiting the video interview results. I have a good feeling since I was so prepared, but that “what if I’m not good enough” fear creeps up. Let’s push those thoughts of doubt away and think good things! I plan to share this review after more steps are completed because I want to be able to check that “offer accepted” box . I’m officially checking the offer accepted box and posting this review! My second interview was yesterday and it went well. Some people mention having a panel of interviewers, and I was relieved to see just one person. The interviewer was personable and easy to talk with. I expected 3 STAR questions, but she asked 5. She was patient when I needed a minute to think about my answer on a couple of those surprise questions. I fumbled a bit, told her it was a great question and admitted to being a little nervous. Be prepared with more detailed stories explaining how you stay organized, times you compromised, gathered info from multiple sources, had a miscommunication with a customer, made an exception/went against policy, and were unable to finish all your tasks at work. They want to know that you’re organized, helpful, able to multi task, compromise, and willing to work extra hours. Again- watch those Madeline Mann videos. She helped me a ton and it didnt cost a thing except a little time! I received my offer phone call today! She emailed the offer letter and background docs, and provided a start date. This was fairly quick but definitely more intense than the average hiring process. If you really want to work for Progressive and put the effort into preparing
What happens in a Progressive HireVue interview?
Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Progressive asking you that question.
Then, youll get around 30 seconds to prepare your answer and around two minutes to answer.
The number of questions varies, so be ready to answer anything from 2 to 5 questions.
You can answer on your cell phone, laptop, or desktop computer – as long as it has a camera.
Progressive’s HireVue interview specifics
The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. The best way to answer them is via the STAR method – if you arent familiar with how to ace every question using that method, check out the video below.
You also want to be aware of Progressives corporate values. You want to answer the behavioral questions on HireVue through the lens of those values. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate.
You can find Progressives corporate values on its website. Also take a look at their website to familiarize yourself with Progressives history and corporate goals, because knowledge of those can be extremely helpful in an interview.
What candidates say about the interview process at Progressive
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After applying, I was contacted the next day for a skills assessment that included math and customer interaction scenarios. 2 days after that, I was selected for a virtual self-recorded interview whic…
Shared on October 11, 2021 -
Applied for remote work in new york. They responded immediately after assessment. Never heard back and position changed from remote to same position without remote work available within a few days.
Shared on August 6, 2021 -
After completing the assessment, I completed a mock interview online where you record yourself. Then went on to a virtual interview which I did a good job on, unfortunately I wasn’t chosen so I reache…
How candidates received their first interview at Progressive
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I applied online 8/21/19 received and email about assessment a few days after 8/26. Completed assessment same day and 2 days later was requested to do video interview within 7 days. I completed video …
Shared on August 31, 2019 -
I completed the application. Then I received an invitation to do the assessment about 5 days later. Then I received an email that I passed the assessment the same day and they would contact me within …
Shared on September 26, 2018
- Completed the online app and assessments successfully.
What people are saying about Progressive Insurance
Interview
Progressive doesn’t actually interview. They send you through a program called HireVue so they never actually interview you. The result? Your answers are automatically scored and you never talk to a real person. I hate that this company does this. Hopefully this review makes them reconsider their processes.
Interview Questions
- Here’s the questions from the HireVue system: Practice Questions: “Explain why your background and experience would be a good fit for this job.”, “Tell us what has been your best work achievement to this point in your career. What made this achievement important?”, “Describe a difficult task you were faced with and how you addressed it.” Real Questions: (8 of them) -“At Progressive, culture, core values, and commitment to diversity and inclusion redefine everything you might think about corporate environments. We’re a Fortune 100 company with forward-thinking approaches, state-of-the-art technology, and endless opportunities to risk, learn and grow. Please tell us why you’re interested in joining the Progressive team, and briefly describe your work history, including reasons for leaving each position.” -“Of all the positions you worked in the last 5 years, what position did you like most and why? What position did you like least and why?” -“Describe a time when you solved a problem for someone in a way that exceeded their expectations. Please describe the situation, how you responded, and the results. How did you know what would exceed their expectations?” -“Tell me about a time when you struggled with or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation, your actions, and the results. How were you able to remain accountable for your work during that stressful time?” -“Tell us about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback?” -“Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at school or work. Please describe the situation, how you adapted to the change, and the results.” -“Tell me about a situation in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision.” -“Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes. Give a detailed explanation of the process you used to persuade the customer.”
FAQ
How did you get an interview at Progressive?
990 current and former employees responded to a question about how they got an interview at Progressive. The most popular response was through indeed and the second most popular response was other online job site.
What was your interview like at Progressive?
How long was the process at Progressive from interview to job offer?
How long was the process at Progressive from interview to job offer?
After interviewing at Progressive, 30% of 1,152 respondents said it was about two weeks before they received a job offer. The second most popular response was about a month.
How much related work experience did you have when you interviewed at Progressive?
Indeed’s survey asked over 1,036 current and former employees how much related work experience they had when they interviewed at Progressive. The most popular answer was less than 1 year. The next most popular answer was 1-3 years.
