How to Pay Your Water Bill in Copperas Cove, Texas

Paying your water bill is an essential responsibility for every resident and business in Copperas Cove, TX. As a longtime resident, I’ve learned the ins and outs of the local utility billing system. In this article, I’ll walk you through the various ways to pay your water bill, explain the billing cycles and fees, and provide tips for avoiding late payments.

Overview of Copperas Cove Utility Billing

The City of Copperas Cove provides water sewer, drainage and solid waste services to residents and businesses within the city limits. The Utility Administration Department handles all billing and payments for these services.

There are around 15,000 utility accounts in Copperas Cove across approximately 5 billing cycles. Each billing cycle has a designated billing date and due date printed on the bill.

It’s important to pay your bill in full by the due date to avoid late fees. Utility bills are typically mailed or emailed on the 1st of the month, with payment due by the 16th to avoid a 5% late fee.

Ways to Pay Your Water Bill

Copperas Cove offers several convenient payment options:

Pay Online

The easiest way to pay is on the Municipal Online Payments website. You can pay by credit/debit card or e-check anytime day or night. There is no fee to pay by e-check, but a $4 processing fee applies to credit/debit card payments.

Pay by Phone

Call 254-547-8718 and select option 1 to reach the automated payment system. You can pay over the phone 24/7 using your credit or debit card. A $4 processing fee will apply.

Pay by Mail

Mail your payment stub with a check or money order to:

City of Copperas Cove Utility Administration
P.O. Drawer 1419
Copperas Cove, TX 76522

Be sure to allow 5-7 business days for delivery to avoid late fees

Pay in Person

Visit the Utility Administration office at 305 S Main St during business hours (8am-4pm, Monday-Friday). You can pay by cash, check, credit/debit card, or money order. A $2.75 convenience fee applies to in-person credit/debit card payments.

Pay at a Drop Box

Place your payment in the drop box at the Utility Administration office or at City Hall. Include your bill stub or write your name, address, and account number.

Enroll in Auto-Pay

Set up automatic monthly payments from your bank account. Log in to your account on the Online Payments website and click on “Auto Pay Accounts” to enroll. There is no fee for auto-pay from your bank account.

Understanding Your Water Bill

Now let’s discuss some key details about utility billing procedures in Copperas Cove

• Bills are sent out around the 1st of each month
• Payment is due by the 16th to avoid a 5% late fee
• A $25 late charge applies if not paid by the 26th
• Previous unpaid balances can result in disconnection
• Disconnects for nonpayment incur a $20 reconnect fee

Review your specific billing date, total amount due, and due date printed on each monthly bill. I recommend marking your bill’s due date on your calendar to remember to pay on time.

Late fees start accumulating fast, so make your payment promptly each month to avoid extra charges. If you are ever unable to pay on time, call the Utility Billing office as soon as possible to discuss payment plan options before service is disconnected.

Tips for Paying Your Bill On Time

As a Copperas Cove resident, I know it can be easy to forget and overlook that monthly water bill. Here are my top tips for paying on time:

• Enroll in paperless billing to receive an email reminder
• Sign up for auto-pay or schedule a monthly reminder in your calendar app
• Pay early or consider prepaying your bill to create a credit on your account
• Contact Utility Billing immediately if you expect payment issues
• Confirm your billing cycle – don’t assume your due date is the 1st