Canceling your Verizon service can be a hassle if you’re not prepared for the final bill payment process I learned this the hard way when I switched providers last year One day I was happily using my Verizon phone, and the next I was frantically trying to figure out how and when to pay my final bill.
In this article, I’ll walk you through what to expect when closing your Verizon account so you can avoid any payment surprises As someone who has been there, I want to make sure you have all the information needed to finalize your Verizon bill stress-free
When to Expect Your Final Bill
After submitting a cancellation request your final Verizon bill will arrive on your normal billing date. For example if you usually get billed on the 15th of each month, your final statement will come on the 15th.
There may also be more than one final bill if new charges or credits are added after canceling. Verizon’s system continues generating bills until the account balance reaches zero.
So don’t assume that first post-cancellation bill is your last! It’s possible you’ll receive statements for 1-2 billing cycles depending on your service end date.
What’s Included in Your Final Verizon Bill
You can expect a few key things on your final Verizon statement:
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Outstanding charges: Any services used since your last regular bill will appear. This includes things like data overages, pay-per-view movies, etc.
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Credits: You’ll see credits for any prepaid services covering time after your disconnection date. For example, if you canceled on the 10th but had paid your bill through the 20th, you would see a 10-day credit.
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Pro-rated charges: Some charges like monthly subscriptions are billed in advance. Your final bill will prorate these to adjust for any unused time.
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Deposit refunds: Any deposit paid when starting service will be automatically applied to your final balance.
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Early termination fees: If you canceled mid-contract, an early termination fee will be charged unless you qualify for a waiver.
Adding up all these pieces gives you the total amount due on your final Verizon bill. Be sure to review it closely so you know what to expect.
How to Pay Your Final Verizon Bill
Once that last Verizon statement arrives, you’ll need to pay off your account balance to finalize cancellation. Here are some ways to submit payment:
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Through My Verizon: The easiest way to pay online is through your My Verizon account portal if you’re registered. You can access billing and make one-time payments for up to 180 days after disconnecting service.
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Verizon website: If you don’t have a My Verizon account, you can still pay your final bill at verizon.com/payonline. You’ll need your account number and billing zip code to authenticate.
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By phone: Call Verizon customer service at 1-800-837-4966 and speak with a representative to make your final payment over the phone.
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By mail: Your final statement will include a payment coupon you can mail in with a check or money order. Just make sure it arrives before your due date.
No matter which method you choose, be sure to keep the confirmation or receipt in case you need to verify payment later. And don’t wait until the last minute — make that final payment as soon as possible once you get the bill.
Following Up if You Have a Credit Balance
It’s common for some customers to have a credit remaining after the final bill is paid. This happens if you prepaid any bills or had account deposits that got refunded.
If you do end up with a credit balance, Verizon will automatically issue a refund check within 1-2 billing cycles after your final statement. They’ll either mail it to your billing address or deposit it into the original payment account if you paid by check or auto-draft.
To check the status of any expected refund amount, you can log into My Verizon for up to 180 days after disconnecting. Just go to your account overview page and look under “recent account activity”.
If you don’t see the refund after 2 months, I recommend contacting Verizon customer support online or by phone. They should be able to look up the status and confirm when it was processed.
Don’t Get Stuck with Surprise Charges
Canceling your Verizon service doesn’t have to be a complicated process if you know what to expect. Now that you understand the final bill payment process, you can avoid any last-minute headaches.
I recommend adding all important Verizon cancellation dates to your calendar once you decide to switch providers. That way you can plan ahead and budget for your final balance.
You’ll also want to save copies of your final statement and payment confirmation for future reference. This provides proof that your account was closed with a zero balance in case any issues later arise.
Switching phone companies can be a hassle, but taking some proactive steps will ensure your Verizon cancellation goes smoothly. Knowing when that final bill arrives and how to submit payment makes all the difference. With this guide, you’ll be prepared to pay your Verizon bill stress-free after cancelling service.
How To Cancel Payment Arrangement Verizon (How To Change/Cancel Payment Arrangement Verizon)
FAQ
How do I pay My Verizon bill after canceling service?
How do I pay My Verizon bill that is disconnected?
How do I pay off my old Verizon bill?
What if I Can’t Pay my Verizon Mobile bill?
Financial emergencies happen, and sometimes bills are higher than expected. If you can’t pay your Verizon mobile bill on time, setting up a payment arrangement can prevent your account from being sent to collections or having your service interrupted. Looking for payment arrangement information for your Verizon Fios account?
How do I pay my bills after canceling Verizon?
To pay any remaining bills after canceling Verizon, there’s a special ‘Disconnected Accounts’ page where that can be done. People should also think about what they want to do with their phone number. Verizon will port people’s numbers over to just about any other carrier, but the steps for which this is done varies from company to company.
What happens if I Cancel my Verizon contract?
If you are paying via automatic bill pay, even if the payment was not cancelled, your payment will still be deducted from your credit card. So you’ll have to call your credit card company to make sure your payment was cancelled. How Do I Find My Verizon Contract End Date?
What if I Cancel my Verizon credit card payment?
If you have auto debit or automatic payment set up stop it immediately since you are giving Verizon a direct access to your money. if you find after reading your invoice you actually cancelled prior to your closing date call your bank or credit card company up and dispute the payment.
Can a Verizon account be canceled?
While many subscriptions these days can be canceled through an online account page or by using a company’s chat feature, Verizon doesn’t allow this. It’s inconvenient, sure, but it’s also an important safety measure to ensure accounts can only be canceled by the people that actually own them.
Can I Pay my Verizon bill online if I’ve disconnected?
If 180 days have past, you’ll have to use this link to pay your bill online. Even after you’ve disconnected your Verizon service, you can easily check the status of an y future activity associated with your account.
