How to Pay Your AUM Bill: A Step-by-Step Guide

Paying your AUM bill doesn’t have to be difficult or confusing. AUM provides various easy and convenient ways to pay your utility bill online by phone by mail or in person. In this comprehensive guide, we will walk through the step-by-step process to pay your AUM bill through the different payment options.

Getting Started with Paying Your AUM Bill

Before you can pay your AUM bill, you will need to have your AUM account number handy. This can be found on your monthly utility bill. You will also need the amount owed for the current billing cycle. Having these two pieces of information ready will make paying your bill quicker and easier, regardless of which payment method you choose.

It’s also a good idea to pay your AUM bill as soon as possible once you receive it. This helps avoid late fees, service disruption or any other penalties that can occur from missing a payment deadline. Paying on time also helps maintain a good payment history and solid credit standing.

Now let’s walk through how to pay your AUM bill through the various payment channels:

Paying Online

Paying your AUM bill online is one of the fastest and most convenient options Here are the steps

1. Go to the AUM website at https://www.aum-inc.com/.

2. Click on the “Pay Bill” link at the top of the homepage. This will take you to the online payment portal.

3. Enter your AUM account number and the amount you owe for the current billing cycle.

4. Select whether you want to make a one-time payment or set up recurring payments.

5. Enter your credit card or bank account information. Make sure all the details are correct.

6. Review the payment information and click “Submit Payment” to complete the transaction.

7. You will receive a confirmation page and email verifying your payment went through.

Paying online is quick, easy and allows you to avoid stamps, checks and envelopes. You can pay on your own time 24/7. Online payments are usually processed immediately, so you don’t have to worry about your payment getting lost or delayed.

Paying by Phone

You can also easily pay your AUM bill over the phone in just a few quick steps:

1. Call AUM’s toll-free automated payment line at 1-800-555-9876.

2. Follow the voice prompts, entering your account number and amount due when asked.

3. Enter your credit card or checking account information using your phone keypad.

4. Listen to the payment summary and confirm the details are correct.

5. Receive a confirmation number at the end verifying your payment went through.

6. Your payment will typically process in 1-2 business days.

Paying by phone is super convenient when you’re on the go or need to make a last minute payment before a deadline. Just make sure to call during AUM’s payment line operating hours.

Paying by Mail

If you prefer to pay your AUM bill by check or money order through the mail, follow these instructions:

1. Write your check or money order payable to AUM. Make sure your AUM account number is written clearly on the payment.

2. Detach the payment stub from the bottom of your AUM bill and include it with your payment. This ensures your account is properly credited.

3. Put your payment and stub in an envelope addressed to:

   AUM Payment Center
   P.O. Box 12345
   City, State 12345

4. Mail your payment at least 5-7 business days before the due date to ensure it arrives on time. Payments received after the due date will incur a late fee.

5. Payments by mail take longer to process so make sure to account for additional transit time.

While not as fast as electronic payments, mailing a check gives you a paper trail and avoids credit card fees. Just make sure to get it in the mail well ahead of the due date.

Paying in Person

You can also pay your AUM bill in person at an authorized payment location. Here’s how:

1. Bring your monthly AUM bill with you so you have your account number and amount due handy.

2. Visit an authorized payment location near you that accepts AUM payments. Common locations include grocery stores, check cashing stores, convenience stores and pharmacies.

3. Inform the clerk you need to make an AUM payment. Provide your account number and payment amount.

4. Pay with cash, credit/debit card or money order. Get a receipt as proof of payment.

5. Your payment will typically process within 1 business day.

Paying in person allows you to avoid mailing delays and gives you a stamped receipt right away. Just search for authorized AUM payment locations in your area to find the most convenient spot.

Payment Arrangements and Assistance

If you are having difficulty paying your AUM bill in full, payment arrangements may be available:

• Payment extensions – You may qualify for extra time to pay your bill without a late fee.

• Payment plans – Set up a monthly installment plan to pay your balance over time. There may be a fee for this.

• Balance forgiveness – If you have a low income, you may qualify for utility debt forgiveness programs.

• Payment assistance – There are government and nonprofit programs that provide utility bill assistance if you are facing financial hardship.

Be sure to contact AUM right away if you anticipate having trouble paying your bill. Their customer service team can explain all your options and help avoid service disruption.

Avoid Late Fees and Disconnection

To recap, below are some tips to avoid late fees and keep your utilities connected with AUM:

• Pay your bill in full and on time each month. Mark your due date on your calendar.

• Enroll in autopay or recurring payments to ensure your bill gets paid automatically each month.

• If you anticipate missing a payment, call AUM immediately to make arrangements.

• If you’re facing financial problems, ask about possible payment assistance programs you may qualify for.

• Be aware of AUM’s policies on late fees, disconnection, reconnection fees and other penalties to motivate yourself to pay on time.

Paying your AUM utility bill doesn’t have to be a chore. Hopefully this guide provided you with a helpful overview of the different payment options as well as tips and strategies for paying your bill successfully each month. Reach out to AUM’s customer service department if you ever have any other questions.