The Top Panda Express Interview Questions and How to Ace Your Interview

Getting hired at Panda Express, the largest Asian dining concept in the U.S., is no easy feat. With over 2200 locations across the country, competition is fierce for these jobs. If you have an interview coming up with Panda Express, you need to be prepared to answer some tough interview questions.

In this article, we will cover the top panda express interview questions and provide tips on how to craft winning answers. With the right preparation and confidence, you can ace your Panda Express interview.

Background on Panda Express

Before diving into the interview questions, let’s do a quick overview of Panda Express.

• Panda Express was founded in 1983 by Andrew and Peggy Cherng Originally called Panda Inn, the first location was in Glendale, California

• It serves American Chinese cuisine, with popular dishes like orange chicken, broccoli beef, and Kung Pao chicken.

• With over $3 billion in annual sales, it is the largest Asian dining concept in the United States.

• Panda Express employs over 35,000 associates across its over 2200 locations.

• It is privately owned by the Cherngs. Andrew Cherng also owns the casual dining concept P.F. Chang’s.

Common Panda Express Interview Questions and Answers

Here are some of the most frequently asked Panda Express interview questions, along with suggestions on how to best answer them:

1. What interests you about working for Panda Express?

This is often one of the first questions asked in an interview. When answering, be specific about why you want to work for Panda Express rather than giving a generic answer. Research the company so you can speak knowledgeably.

Sample Answer: I’m interested in working for Panda Express because I love the food and I’ve always had great experiences as a customer. Panda Express is all about bringing people together around a good meal, which perfectly aligns with my values. I also love that Panda Express promotes from within and cares deeply about developing its associates.

2. Why do you want to work in fast food?

With this question, the interviewer wants to understand your motivation for working in the fast food industry. Be honest while highlighting your strengths.

Sample Answer: I enjoy working in fast-paced environments and providing excellent customer service. My attention to detail and ability to work quickly would make me a great fit for Panda Express. I’m also excited for the opportunity to learn culinary skills. Most importantly, I’m passionate about the Panda Express mission.

3. What is your availability?

Panda Express needs people who can work a variety of shifts. Be clear about your availability and demonstrate flexibility.

Sample Answer: I’m available to work all shift times seven days a week. My schedule is completely open and flexible so I can work whenever needed, including evenings, weekends and holidays. I don’t have any scheduling restrictions.

4. How would you handle an unhappy customer?

With this common question, interviewers want to see how you handle conflict. Keep your answer positive, focusing on resolving the issue.

Sample Answer: If a customer was unhappy, I would listen carefully to understand the problem. I would then apologize sincerely and see what I could do to make it right, such as offering a replacement meal or a coupon for their next visit. My goal would be turning them into a satisfied customer before they leave.

5. What do you know about Panda Express?

Make sure you’ve researched Panda Express thoroughly before your interview so you can discuss facts about the company and why you admire it.

Sample Answer: Panda Express was founded in 1983 by Andrew and Peggy Cherng. It serves classic Chinese food like orange chicken. With over 2200 locations, it’s the largest Asian dining concept in the U.S. I’m impressed by Panda’s commitment to giving back to the community through programs like Panda Cares. The Cherngs also generously support education.

6. Why should we hire you?

This question is your chance to sell yourself. Share why you would excel in this role.

Sample Answer: You should hire me because I have a strong work ethic and experience providing excellent customer service. I’m energetic and enthusiastic and willing to take on any task. My food service experience makes me a quick learner who can handle a fast-paced work environment. I’m also a natural leader who can motivate my teammates.

7. Where do you see yourself in 5 years?

Show that you have ambition and want to grow with Panda Express. Mention interest in leadership roles.

Sample Answer: In 5 years, I hope to take on more responsibility and become a leader within Panda Express. I plan to demonstrate my strong work ethic and willingness to learn so that I can advance. My ultimate goal is to become a general manager and operations leader for Panda Express so I can help the company continue to grow and thrive.

8. What is your greatest weakness?

Be honest but pick a weakness that isn’t a major liability for this job. Show what you’re doing to improve.

Sample Answer: My greatest weakness is that I sometimes focus too much on small details. I’m working to improve in this area by learning to prioritize tasks better and focus on the big picture goals.

9. Why did you leave your last job?

If you left voluntarily, keep your answer positive, focusing on seeking new opportunities. If you were let go, be honest but avoid placing blame.

Sample Answer: I enjoyed my last job but was seeking new challenges and growth opportunities. Panda Express offers a chance to learn new culinary skills in a high-volume work environment, which really appeals to me.

10. What are your salary expectations?

Research typical Panda Express salaries for your position before the interview so you can give an accurate range based on your experience.

Sample Answer: Based on my research on salaries for this position, I would expect a salary in the range of $XX,XXX annually. However, I’m open to discussing salary based on the details of the position. My priority is finding the right role, not the pay rate.

Questions to Ask the Interviewer

At the end of the interview, you will likely have a chance to ask your own questions. Prepare 2-3 thoughtful questions to show your interest in the company and role.

Some good questions to ask include:

• How would you describe the culture at Panda Express?

• What qualities make someone successful here?

• What are the biggest challenges facing the store right now?

• What training is provided for new hires?

• What opportunities are there for advancement and growth?

• Could you tell me about a typical day or week in this role?

How to Prepare for Your Interview

To maximize your chances of landing the job, make sure you properly prepare for the interview:

• Research the company website and news articles to learn key facts.

• Practice answering common questions out loud until your answers flow naturally.

• Review the job description closely so you understand what skills and traits are needed.

• Plan your interview attire. Neat, professional clothing is best.

• Bring extra copies of your resume and references.

• Arrive 10-15 minutes early so you aren’t rushed.

Key Takeaways for Acing Your Interview

Here are some of the most important things to keep in mind to ace your Panda Express interview:

• Know basic company facts and be able to discuss why you want to work for Panda Express specifically.

• Prepare clear examples of how you possess the skills in the job description.

• Have thoughtful questions to ask the interviewer prepared.

• Practice answering likely interview questions aloud until you can smoothly convey your strengths.

• Maintain a positive tone even when answering challenging questions.

• Express enthusiasm for the company and role. Hiring managers want people who want to be there.

• Avoid rambling or general answers. Be concise and back up claims with examples.

• Make eye contact, give a firm handshake, and project confidence.

With the right interview preparation, you can show the hiring manager you are the ideal candidate for the job at Panda Express. Use these tips and sample answers to put your best foot forward. Stay confident and authentic, and you’ll be one step closer to landing an exciting new opportunity with this fast-growing company. Best of luck with your upcoming interview!