Paying your utility bill is a necessary chore that comes around each month. For customers of the Nolensville College Grove Utility District in Tennessee, paying your bill conveniently online is a great option. The utility district offers several easy payment methods to choose from. This article will explain the online and other payment options available and provide tips for paying your Nolensville College Grove utility bill.
Overview of Nolensville College Grove Utility District
The Nolensville College Grove Utility District (NCGUD) provides water and sewer service to over 8000 customers in the Nolensville and College Grove areas of Williamson County, Tennessee. The utility is owned and operated by its ratepayers and governed by a 3-member utility board.
NCGUD provides reliable and affordable utility service to residents and businesses in its service area. The district operates and maintains hundreds of miles of water and sewer lines, water treatment facilities, pumps, and other infrastructure. Having dependable water and sewer service is essential for any community.
Payment Options Offered by NCGUD
NCGUD offers residential and business customers several convenient ways to pay their monthly water and sewer bills Customers can pay their bills
- Online through the NCGUD website
- By phone through an automated payment system
- By mail sending a check or money order
- In person at the NCGUD office
- Through auto-draft from a bank account
Paying online and through the automated phone system allow for quick and easy payments 24/7. Let’s look at how to use these convenient online and phone payment options.
Paying Your NCGUD Bill Online
The easiest way for most customers to pay their monthly utility bill is online through the NCGUD website Below are step-by-step instructions for paying your bill online
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Go to the NCGUD website at www.ncgud.com
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Click on the “Payment” link at the top of the homepage
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On the Payment page, click the “Pay Bill” button
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Enter your NCGUD account number and 4-digit tenant number
- Your account number is a 9 digit number
- Add two zeros between account and tenant number
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Enter your payment amount
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Select your payment method:
- Credit/debit card
- E-check from bank account
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Enter your payment details and billing information
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Click Submit to process your payment
Once you complete these steps, your payment will be securely processed. You will receive a confirmation email with your payment details. Paying online is fast, easy, and secure. Your account will be credited immediately after the payment processes.
Paying by Phone
In addition to the website, NCGUD offers an automated phone payment system. To pay your bill by phone:
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Call 1-888-595-9259
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Enter your 9-digit NCGUD account number followed by two zeros and then your 4-digit tenant number
- Ex: 12345678 00 97
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Follow the prompts to enter your payment amount and payment method
- The system accepts credit/debit cards and electronic checks
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Follow the remaining voice prompts to process your payment
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A confirmation number will be provided once the payment is complete
The automated phone payment system is available 24 hours a day, 7 days a week. It provides a convenient way to pay if you don’t have computer access.
Payment Tips and Reminders
Keep these tips in mind to ensure smooth processing of your NCGUD utility payments:
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Have your account and tenant number handy to process payments quickly
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Make note of confirmation numbers for your records
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Check account balances before making payments
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Contact NCGUD if your banking information changes
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Set up account alerts and reminders to avoid late fees
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Review monthly statements closely and report any issues promptly
Paying your utility bill doesn’t have to be a hassle each month. Nolensville College Grove Utility District offers customer-friendly online and phone payment options. Paying online at www.ncgud.com provides the fastest and most convenient way for most customers to pay their bill. The automated phone payment system is also easy to use if online access is unavailable. With these payment methods, customers can take care of this monthly task in just a few minutes from home.
Utility Bill Pay Options
Does Nolensville/College Grove have an online bill payment portal?
Log In Are you sure that you want to logout? Yes No Nolensville/College Grove Utility District Online Bill Payment WELCOME TO OUR NEW ONLINE BILL PAY PORTAL!
How do I make a payment for my Nolensville/College Grove water service?
Payments must be made at the office or using our online payment options. The Nolensville/College Grove Utility District has set goals that will secure and maintain a high standard of quality service and ensure the dependable delivery of water service to all of our customers.
How do I contact Nolensville / College Grove utility district?
In case of an AFTER HOURS emergency, please contact Nolensville/College Grove Utility District at (615) 776-2511. Your call will be answered by our answering service, and an operator will be paged, and we will respond as quickly as possible.
What time does the Nolensville & College Grove Utility District Board of Commissioners meet?
The Board of Commissioners meet on the second Tuesday of the month at 9:00 am at the Nolensville/College Grove Utility District office. N/CG Utility District prohibits discrimination on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation & marital or family status.
Where does Nolensville College Grove get its water?
Nolensville College Grove Utility District obtains its water from the following sources: Town of Smyrna (surface water), Metro Nashville (surface water), Mallory Valley U.D. and one well located in College Grove (groundwater). Established in 1967.
Does Nolensville/College Grove utility district prohibit discrimination?
N/CG Utility District prohibits discrimination on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation & marital or family status. In case of an AFTER HOURS emergency, please contact Nolensville/College Grove Utility District at (615) 776-2511.
