Ace Your Marsh Interview: The Top Questions You’ll Be Asked and How to Nail Them

Interviewing at Marsh can be an exciting yet nerve-wracking experience. As a leading global professional services firm, Marsh is selective in their hiring process. Coming prepared with strong answers to common Marsh interview questions is key to standing out from the competition and landing the job.

In this article, we’ll overview the types of questions you’re likely to encounter during the Marsh interview process. You’ll learn exactly what the interviewers want to hear from strong candidate responses. With these insider tips, you’ll be ready to ace your Marsh interview and get the job offer.

Overview of the Marsh Interview Format

The Marsh interview process typically consists of at least two rounds:

• Initial Phone Screen: A 30-45 minute call with a recruiter or hiring manager to evaluate basic qualifications, fit, and communication skills.

• In-Person Interview A 4-6 hour on-site interview with hiring managers, potential peers and senior leaders. Be ready for both behavioral and technical questions.

Some roles may also include a case study presentation, skills assessment or additional phone screen. The exact format depends on the position and level you are applying for.

Though each interviewer will have their own style, Marsh looks for certain core competencies in every candidate. We’ll break these down in the question sections below.

Most Common Marsh Behavioral Interview Questions

Behavioral questions allow interviewers to understand how you’ve handled relevant work situations in the past. Marsh uses these questions to assess skills like:

• Leadership ability
• Communication skills
• Problem-solving
• Collaboration
• Customer orientation

Always use the STAR method (Situation, Task, Action, and Result) when answering behavioral questions. This ensures you provide enough context and detail for the interviewer.

Some common behavioral questions asked at Marsh interviews include:

• Tell me about a time you faced a conflict at work. How did you handle it?

  Focus on how you collaboratively resolved the issue through compromise or identifying mutual goals. Share any consensus-building tactics you used.

• Describe a time when you went above and beyond for a customer. Why was this important?

  Pick an example that shows your commitment to customer satisfaction. Explain the positive business impact of your actions.

• Tell me about a time you spearheaded a project or initiative. How did you get buy-in from your team?

  Discuss how you communicated the vision, involved team members in planning, and motivated them to contribute. Focus on leadership skills like influence, inspiration, and relationship-building.

• Walk me through a situation where you had to solve a challenging problem. What was your thought process and approach?

  Showcase analytical abilities and creative problem-solving. Be sure to explain your logical reasoning and any innovative solutions.

Always connect your examples back to Marsh’s core values like excellence, ingenuity, and stewardship. This demonstrates your cultural fit.

Technical & Skills-Based Marsh Interview Questions

In addition to evaluating soft skills, Marsh interviews also assess hard skills relevant to the position. Expect technical questions tailored to your specific job function and level of seniority.

Some examples include:

For Client Management Roles:

• Walk me through how you would manage a new client relationship from onboarding to renewal.

• How would you handle a long-term client who says a competitor is offering services at a much lower cost?

• What metrics and KPIs are most important for measuring client success?

For Risk Management Roles:

• Explain the risk management process from identifying exposures to selecting mitigation strategies.

• What sources of data would you use to analyze risk for an organization?

• How would you educate clients on making smart risk management decisions?

For Financial Analysis Roles:

• Discuss the key ratios and metrics you would examine to assess an insurance company’s financial health.

• What are some indicators that may suggest manipulation in a company’s financial statements?

• How would you value the long-term liabilities on an insurer’s balance sheet?

For Actuarial Roles:

• Walk me through how you would approach pricing an insurance product from scratch.

• How would you calculate loss reserves for an organization with high recent claim frequency?

• What are some of the latest actuarial models and methodologies you stay up-to-date on? Why?

Use real examples and specifics when answering technical questions. Demonstrate both breadth and depth of technical knowledge. If you don’t know the answer to a question, be honest and explain how you would research the issue.

Leadership & Vision-Based Questions for Senior Roles

Director-level and above Marsh candidates should also prepare for strategic leadership questions like:

• Where do you see opportunities for Marsh to grow market share and expand capabilities in the next 3-5 years?

• How would you align talent management and development with Marsh’s long-term growth strategy?

• What innovative ideas do you have for Marsh to enhance client value and satisfaction?

• How could Marsh better leverage data and analytics to improve the risk management insights we provide clients?

• As a leader, how do you keep teams motivated, collaborative, and committed to excellence?

For senior roles, use your answers to exhibit strategic perspective, executive presence, and leadership vision. Share creative ideas that align with Marsh’s values and direction.

“Day in the Life” & Cultural Fit Questions

Last but not least, expect questions aimed at evaluating your cultural fit and understanding of the job itself:

• Why are you interested in this role at Marsh specifically?

• What do you envision a typical day or week looking like in this position?

• What appeals to you most about Marsh’s work culture and values?

• What do you think are the most important skills and qualities to excel in this job?

• Where do you see yourself professionally in 5 years? How would this position help you work toward that goal?

Be enthusiastic and authentic when answering cultural fit questions. Convey a passion for Marsh’s mission and genuine interest in the open position. Outline how your skills, values, and goals align with the role and company culture.

How to Stand Out in Your Marsh Interview

Now that you know what to expect, here are a few final tips for really nailing your Marsh interview:

Do your research. Thoroughly study Marsh’s website, press releases, thought leadership, and news articles. Know their priorities, capabilities, culture, and competitive positioning.

Prepare examples ahead of time. Identify at least 3-5 strong stories to draw from for behavioral questions. Practice succinctly conveying the key details following the STAR method.

Ask thoughtful questions. Interviewers note if you skip the opportunity to ask questions. Prepare strategic queries that show your understanding of Marsh’s business goals and how you can contribute.

Express enthusiasm for the job. Convey genuine excitement about the role, passion for Marsh’s mission, and alignment between your skills and the position’s requirements.

Send thank you notes. Email thank you notes to each interviewer within 24 hours, personalized with something unique you discussed. This simple gesture can leave a lasting positive impression.

With diligent preparation and practice, you’ll feel confident and ready to succeed when interview day arrives. Use these insider tips to dazzle your Marsh interviewers and get one step closer to landing your dream job. Best of luck!