Preparing for Your LHH Interview: Top Questions and Answers

Landing an interview at LHH (Lee Hecht Harrison) is an exciting opportunity to join a leading global talent development and transition company. With operations in over 60 countries, LHH helps organizations transform their workforce through impactful leadership development and career transition support.

Given the competitive nature of roles at LHH, it’s important to prepare thoroughly for the interview process. In this comprehensive guide, we’ll explore some of the most common LHH interview questions along with tips on how to craft winning responses.

Whether you’re interviewing for a recruitment, HR, sales, or executive role, these insights will help you highlight your skills, experience, and fit for the position. Let’s get started!

Overview of the LHH Interview Process

The LHH interview process typically involves

• Initial phone or video screening interview with a recruiter
• In-depth interview with the hiring manager
• Assessment tests or exercises
• Panel interviews with team members

The number of interview rounds varies by role. The process aims to evaluate both your technical abilities and soft skills. You’ll likely be asked situational and behavioral questions to assess your problem-solving, communication leadership and collaboration skills.

It’s key to research the role and LHH before your interview to understand their approach and align your responses accordingly. Show enthusiasm and come prepared to discuss how your background makes you a great fit.

Common LHH Interview Questions and How to Answer Them

Let’s look at some of the most frequent LHH interview questions along with strong sample responses:

1. Why do you want to work at LHH?

This question tests your knowledge of and enthusiasm for the company. The interviewer wants to know what attracts you specifically to LHH.

Sample Answer: I’m excited by LHH’s mission of empowering organizations and individuals through impactful talent development and career transitions. Having worked in HR and recruitment myself, I’m drawn to the innovative solutions LHH provides, like leadership development and riseSmart career transition support. I appreciate your global footprint and diverse client base which provide opportunities to collaborate across regions. Most of all, LHH’s culture focused on talent growth and experiential development aligns well with my passion for empowering others to succeed in their careers. This role is an ideal next step for me to utilize my skills in service of LHH’s mission.

2. What do you know about LHH?

With this question, interviewers want to gauge your understanding of and interest in the company. Be sure to showcase your knowledge of their services, values, and achievements.

Sample Answer: LHH is the world’s leading talent development and career transition company, with operations spanning over 60 countries. You partner with organizations to transform their workforce through impactful leadership development, upskilling programs, and outplacement services. Your solutions are designed to boost organizational performance by preparing leaders for the future of work and supporting employees through career changes.

I’m impressed by LHH’s long history dating back to 1970 and track record of serving over 15,000 organizations globally. Your client-centric approach and innovative offerings like riseSmart set you apart as an HR leader. I also admire your DE&I initiatives, recognition as a top workplace, and commitment to giving back through the LHH Foundation. It’s clear that exemplary talent development and transition support is at the core of who LHH is.

3. How does your previous experience make you a strong fit for this role?

This is your chance to connect the dots between your background and the role’s responsibilities. Focus on relevant experiences and skills.

Sample Answer: Through my 3 years in corporate recruitment, I’ve honed skills in areas crucial to success in this position, like headhunting top talent, managing full cycle recruitment, and building strong applicant relationships. For instance, in my current role at XYZ Company, I manage recruitment for technical roles across North America. This involves sourcing candidates through our ATS and LinkedIn, screening resumes, conducting interviews, and ultimately hiring top talent while providing an exceptional candidate experience.

In the last year alone, I filled 65 open roles while reducing our average time-to-hire by 5 days. I also onboarded new technologies like video interviewing to make our processes more efficient. These experiences have prepared me well for this Recruitment Manager role’s responsibilities. I’m eager to leverage my recruitment expertise and passion for people to make a greater impact here at LHH.

4. How do you handle a high-pressure environment with tight deadlines?

LHH is a fast-paced company, so the interviewer wants to ensure you can thrive and deliver results under pressure. Emphasize your time management, prioritization, and focus.

Sample Answer: In my experience, the key to delivering exceptional results under tight deadlines and high pressure is effective prioritization. I start by making a list of all tasks and assignments with their due dates. Then I categorize them based on importance and urgency to focus my efforts on mission-critical projects first.

I employ time management strategies like blocking out dedicated time for focused work and minimizing distractions. This ensures I can get into a zone and make significant progress on key items when needed. Regular communication with my manager and team is also critical so we can adjust timelines or resources if required.

Lastly, I stay laser-focused on the end goal and avoid getting overwhelmed in the details. This really helps me stay productive and composed even in fast-paced situations. I enjoy the thrill of a high-pressure environment and thrive when mobilizing my skills to deliver for the team.

5. How do you motivate employees who might be going through difficult career transitions?

Empathy and motivational skills are vital in this role. Share how you support individuals through challenges and boost their confidence.

Sample Answer: Having guided many individuals through career changes, I understand it can be an emotional transition even when self-driven. My priority is always making the process as smooth and supportive as possible.

Firstly, I take time to understand their situation and goals. I ask open-ended questions and listen actively to build rapport and trust. Once I comprehend their challenges, I can provide tailored solutions, like resume building, networking opportunities, or relevant trainings to help them acquire skills needed for their desired career path.

I also focus on motivating them and building their confidence. I might highlight transferable skills from their experience that applies to the new role or set milestones to maintain momentum. Sometimes, it’s just about being their trusted advisor throughout the ups and downs. My ultimate goal is to help them see the possibilities ahead and feel empowered to take charge of their careers.

6. How do you go about developing client relationships and generating new business?

The interviewer is looking for candidates with the strategic thinking and interpersonal abilities needed to acquire new clients and expand business.

Sample Answer: My approach to developing client relationships has three main steps:

First, initiating meaningful connections – I leverage warm introductions through colleagues when possible and proactively reach out to prospects through LinkedIn or emails. I focus on understanding their business needs and goals early on rather than launching into a sales pitch.

Second, nurturing the relationship by being a value-driven advisor – I make myself available as a trusted resource, sharing ideas and insights relevant to their needs. This helps foster an organic relationship rooted in value.

Third, exploring partnership opportunities – Once rapport is built, I have candid conversations around problems they face and propose customized solutions our services can provide. I position it as an opportunity to collaborate, providing examples and case studies as proof points.

Throughout the process, strategic listening and clear communication are key. My ultimate goal is creating win-win partnerships that support clients’ talent strategy while growing our business.

7. Tell me about a time you successfully onboarded a new client. What steps did you take?

They want to understand your process for seamlessly onboarding new clients. Share a specific example that demonstrates your methodology.

Sample Answer: A key example was when we recently onboarded Acme Co, a 5000+ employee manufacturing firm. To ensure a smooth transition, I put together a cross-functional onboarding team including sales, operations, and service delivery.

We started by deeply understanding Acme’s talent needs and goals through discovery calls. Next, we established clear timelines, requirements, and points of contact for integration. Our technology team worked closely with Acme’s to configure our systems and port over data securely.

Meanwhile, our service team shadowed Acme’s recruiters to learn their processes and build relationships. We also conducted trainings on our methodology and tools so their team could fully leverage our capabilities.

Throughout, I ensured transparent communication. We provided Acme with weekly progress reports and assigned them an onboarding manager for queries. The structured approach resulted in a seamless 4-week onboarding with 100% of critical milestones met. Acme was delighted with the experience which set a strong foundation for our partnership.

8. Describe a time you had a conflict with a client or colleague. How did you handle it?

Here the interviewer wants to assess your conflict management skills. Share how you aim to resolve disputes professionally and collaboratively.

Sample Answer: Early in my career, I had a disagreement with a team member regarding assignment of responsibilities which escalated into a conflict. At first, I reacted emotionally and defensively as I felt I was being treated unfairly.