The Top 12 Lane Bryant Interview Questions and How to Nail Them

Getting hired at Lane Bryant, a beloved and long-standing plus-size women’s clothing retailer, requires impressing the interviewers with your customer service skills, fashion sense, and sales abilities With over 800 stores across the US., Lane Bryant values candidates who embody the brand’s spirit of inspiring confidence and self-love in the women they serve.

The key to acing your Lane Bryant interview is preparation. In this article, I will provide the 12 most common Lane Bryant interview questions along with tips to craft winning responses. Mastering answers to questions like these can help you stand out amongst applicants and land the job.

1. Why do you want to work for Lane Bryant specifically?

This question allows interviewers to gauge your passion for the brand. They want to hire people truly invested in Lane Bryant’s mission.

How to answer: Express your admiration for how Lane Bryant empowers plus-size women to celebrate their beauty and style with confidence. Share that you would be proud to help continue that mission. Highlight aspects of the brand that resonate with you personally. Convey enthusiasm for the role.

2. How would you handle an angry customer complaining about our clothing selection?

Retail associates need stellar customer service skills This question tests your ability to diffuse tense situations and satisfy unhappy customers,

How to answer: Emphasize listening patiently and apologizing for their dissatisfaction. Outline how you would calmly engage with them to understand their concerns, and then match them with items they may prefer or notify a supervisor if necessary. Focus on turning the situation around for a positive outcome.

3. What sales techniques have you found most effective in your experience?

This behavioral question allows you to demonstrate sales skills crucial for this customer-facing retail role. Share techniques that led to sales wins.

How to answer: Proven tactics include actively approaching customers to offer assistance, asking thoughtful questions to understand their preferences, showcasing products tailored to their needs, highlighting current promotions or sales, and sharing positive feedback from other customers.

4. How would you respond if a customer told you that our clothing prices are too high?

Interviewers want to assess your ability to handle price objections diplomatically while promoting the value of the brand.

How to answer: Listen graciously and empathize with price concerns. Tactfully highlight the excellent quality, fit, selection and service that Lane Bryant offers customers. You can suggest exploring current sales or clearance items that may better suit their budget. Remain positive and focus on meeting their needs.

5. A customer is unsure what size to try on. How would you assist her?

Successful salespeople understand fitting customers for the proper size clothing is vital, especially for plus-size apparel. This question tests your ability to determine sizes tactfully.

How to answer: Ask polite questions about her sizing in other brands and styles that typically fit well. Offer to measure her if she’s comfortable with that. Present a couple size options to try based on your assessment. Advise starting with the larger size, as it’s easier to adjust down if needed.

6. Tell me about a time you exceeded a sales goal. What techniques did you use?

This behavioral question allows you to showcase sales abilities and results. Be ready with examples of surpassing targets and the approaches taken.

How to answer: Outline a specific example of when you exceeded a sales objective. Share techniques like building customer rapport, active listening, customized product recommendations, sharing promotions, and effective merchandising that helped drive your success.

7. How would you go about learning our products, styles and brand image?

Employers want to hire associates who take initiative to truly understand the brand. This question demonstrates self-motivation to master product knowledge.

How to answer: State you would thoroughly review all training materials and brand information provided. Mention studying our website, social media and catalogues to become deeply familiar with products and styles. Indicate asking coworkers for insights and feedback. Share visiting stores to observe merchandising firsthand when possible.

8. How do you stay up-to-date on the latest fashion trends?

Working in retail requires an innate sense of style and understanding of what’s on-trend. Interviewers want to know you have the fashion awareness needed to excel.

How to answer: Discuss reading fashion magazines, blogs and following influencers on social media. Share how you browse department stores and boutiques to see trends. Mention noticing what real people are wearing daily for inspiration. Convey an authentic passion for fashion.

9. Why are you interested in a sales associate rather than a management position?

If you’re applying for an entry-level role, interviewers may ask this to determine your career aspirations and gauge your commitment.

How to answer: Share you are eager to master retail sales fundamentals and gain firsthand experience connecting with customers. Indicate that a sales associate role feels like a great fit at this stage in your career. Express enthusiasm for growing within the company in the future.

10. How do you manage working with difficult customers?

Retail employees deal with challenging customers daily. Interviewers want to confirm you can remain professional and navigate tense interactions.

How to answer: Spotlight patience, empathy and active listening as key skills for defusing conflicts. Share how you think from the customer’s perspective to understand frustrations. If needed, mention involving a supervisor or manager to resolve issues beyond your scope. Focus on preserving positive relationships.

11. Where do you see yourself in 5 years?

This common question gauges your career aspirations and interest in professional growth with the company long-term.

How to answer: If interested in advancement, share your hope to take on additional responsibilities in areas like training, merchandising, or people management. Express how you would love to grow with Lane Bryant and contribute to their success. Alternatively, if content in an associate role, convey your commitment to excelling and providing exceptional service.

12. Do you have any questions for me?

This is your chance to demonstrate genuine interest in the role and Lane Bryant. Prepare thoughtful questions that show initiative.

How to answer: Ask about day-to-day responsibilities, metrics for success, training programs, and opportunities for professional development. Inquire what interviewers enjoy most about the work culture. Express eagerness for the role and appreciation for their time.

Preparing for popular questions like these will build confidence for a stellar Lane Bryant interview. With well-rehearsed, tactical responses focused on your customer service mentality and sales capabilities, you can convince hiring managers you are the right fit for their team. Spend time practicing aloud until your answers flow naturally. With the right preparation, you can win over interviewers and launch an exciting and rewarding career in retail with Lane Bryant.