How To Use the DACI Decision-Making Framework

Making decisions isn’t easy at the best of times — let alone when a group is involved, and the answer requires more than a simple ‘yes or no.’ But when it comes to decisions that have a significant organizational impact, everyone has different ideas about the best way to move forward. Simply put, things can get a lot more complicated.

Fortunately, there’s a useful method for simplifying this process: the DACI Decision-Making Framework. The DACI model ensures everyone has a say while holding each person accountable for their part in the decision. Since no one person has the entire burden on their shoulders, it’s easier to move forward, and the team generally agrees about the choices being made.

In this article, we’ll take a closer look at the DACI Decision-Making Framework and how it can help managers and employees make decisions together more efficiently. We’ll also hold up a magnifying glass to the pros and cons and offer some tips to help you get the most out of it. Ready to get started? Let’s dive in!

The DACI decision-making

In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. › Decision-making

framework is a model designed to improve a team’s effectiveness and velocity on projects, by assigning team members specific roles and responsibilities when it comes to group decisions.

Team Playbook – DACI decision-making framework

Benefits of roles in the DACI model

Designating roles in the DACI model can boost the efficiency of projects. Other benefits of the framework include:

What is DACI decision-making model?

The DACI decision-making model is a tool that authorizes specific members of a team to make group decisions for a project. Here is what DACI stands for and the meaning of each role within the framework:

How to use the DACI model for making team decisions

There are five steps you can follow to use the DACI model for decision-making within your team, including:

1. Appoint a driver to lead the team

The first step to fulfilling the DACI model is to appoint a driver. Contemplate selecting a project manager with qualities such as:

2. Find the appropriate contributing party

The second step to practicing the DACI model is selecting an expert to serve as the contributor. Here are ways to find and appoint the best candidate:

3. Invite an approver to interpret group decisions

Recruiting an approver is the third step of executing the DACI model. Approvers can be someone with the authority to judge the choices the project manager makes. For example, a chief officer of the organization can veto decisions that may be detrimental to the company. Also, a client who provided monetary resources and equipment for the project may participate to maintain their expectations. Select a professional who can collaborate well with the driver and the contributor and understand the purpose of the project.

4. Establish a protocol for keeping the organization informed

Once you have filled the leadership positions, the fourth step is to determine how to communicate decisions with the rest of the team. Be mindful that your choices as a driver can influence the workflow of your coworkers. For instance, if you decide to extend the manufacturing process by two weeks, then the marketing department may need to suspend its promotional campaign, and the finance sector has to expand the budget.

Devise a strategy to distribute details to the informed group. Examples include:

5. Set rules for the decision-making process

Before the project proceeds, meet with the approver and contributor to decide how the team will make choices for the group. Discuss topics such as:

Tips for using the DACI model

Review the following guidelines for more information on using the DACI model for organizational projects:

Invest in project management software

A project management software can record data from your work, including the choices you make using the DACI model. It can also organize information the contributors provided and disseminate updates to the informed. Invest in a software application that is easy for you and your team members to use. You can download a program that aligns with your organizations needs and can handle the extent of your project.

Consult with others when filling DACI positions

While its the drivers responsibility to appoint the contributor and approver, it might be helpful to consult with other colleagues about who is best to fulfill the roles. For instance, one of your coworkers may have a connection with a consultant that can guide you in your decision-making. Another team member may feel the communication style of the approver accents those of the driver and contributor. As a project manager, the final decision on who to recruit is up to you, but considering the points of view of your teammates can be beneficial.

Assign multiple approvers

In addition to multiple contributors, having multiple approvers for your DACI framework can streamline decision-making for complex projects. As you delegate tasks, consider appointing an approver for each major task. A single approver can focus on decisions for that step, which can provide more time and focus on affirming positive decisions.


What is Daci Matrix?

The DACI matrix is a template or a chart that represents the key functional roles and responsibilities of the members, such as driver, approver, contributor, and informed, for each of the essential tasks of the project. DACI originated in the 1980s at Intuit (A software company).

How do I create a Daci?

Here are the needed steps to implement DACI:
  1. Assign a Driver for the overall project who will be in charge of running the practical side of the project.
  2. Break down the project into task levels with their own Approver and Contributor for each level.
  3. Define the workflow by having the Driver develop the action plan.

Why is Daci important?

DACI can bring clarification and unity to a team, enabling easy communication and a collaborative culture that works towards a common goal. So, if you’re struggling with getting decisions made in a project management environment, DACI can be right for you.

What is a decision making framework?

A decision-making framework is all about cause and effect analysis and pinning down on the best possible outcome, given the situation. There are various ways to arrive at a decision, and these ‘ways’ are the decision-making frameworks. They help leaders make high-impact decisions.

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