A Day In The Life with Account Coordinator Savannah Matthews
What does an account coordinator do?
Account coordinators combine their knowledge of what their clients want or need with their expertise of their companys goods, services and operations. Their goal is to build positive client relationships to help the company and those clients meet and exceed their goals.
In addition, account coordinators also work as salespeople, matching client needs with their companys offerings to help gain new clients, improve sales and boost revenue. They may also spend some time researching prospective clients and referring them to their managers. Account coordinators also perform administrative duties to aid account managers and other executives.
Account coordinators day-to-day responsibilities may include:
What is an account coordinator?
Account coordinators are professionals whose specific responsibilities vary depending on the company for whom they work. Most often, account coordinators perform a support role for other account executives, such as account managers. Their primary goal is establishing and maintaining relationships with clients who hold account with the company through the use of corporate customer service, such as meeting with the clients and fulfilling their needs.
In some companies, these coordinators are executives themselves and hold additional responsibilities, so its best practice to study the job description when applying to ensure your qualifications meet the needs of the position.
Helpful skills for an account coordinator
Account coordinators require a combination of hard and soft skills to complete their daily tasks. The most helpful skills for account coordinators focus on sales, customer service and an understanding of business and finance. The most common skills useful for account coordinators include:
How to become an account coordinator
Becoming an account coordinator requires a mix of education and experience, but there are many options on how to obtain these for your career. However, even though there are multiple paths to becoming an account coordinator, there are some common steps you can take. When seeking how to become an account coordinator, consider the following steps:
1. Earn a relevant bachelors degree
Most employers prefer their account coordinators to have a bachelors degree. Degrees for account coordinators usually focus on business or marketing, but degrees in mathematics are also helpful. Other related degrees can include:
2. Earn a relevant masters degree
Though most employers dont require their account coordinators to have an advanced degree, earning one in a related field may help qualify you for account coordinator roles that also have executive responsibilities. An additional degree may also help you advance into management positions that offer more responsibility, more control over content and an increased salary.
2. Build your skill set
In addition to the education you receive in school, its helpful to work on improving some of the other required skills for the position, especially the soft skills not generally taught in a classroom. For many of these skills, you can find online courses, informational videos or articles that fully explain what these skills entail and how to learn and best use them in your personal and professional lives.
3. Gain work experience
Though some account coordinator positions are entry level, some employers may prefer related work experience before hiring someone for the job. Many account coordinator employers prefer one year of experience either in the field itself or in a related work environment to ensure you understand the day-to-day operations of a business office.
If you havent held a job in the field before, considering applying for an internship or entry-level role in related work environments such as:
While some businesses may accept internships as work experience, others may prefer full-time work in related fields. Researching the exact requirements of the company to which you wish to apply is helpful for ensuring you can write a successful resume for them.
Networking to meet similar professionals can have many positive effects on your search. Meeting those within the profession or those with corporate contacts can help you learn about job openings or other opportunities. You can also learn tips and other helpful advice from current account coordinators. Sometimes, you may even find a mentor that can teach you helpful skills for a successful career or help you find a job through their contacts.
Consider looking online for meetup groups or other social groups where corporate or marketing professionals meet to talk about their work together to both learn from them and let them know who you are, what you can do and what youre looking for.
Joining a professional organization for marketers can also you identify potential job openings or additional networking opportunities.
How can I be an account coordinator?
- Minimum high school degree or equivalent and strongly preferred Bachelor’s degree in business administration or related field.
- 2+ years experience in sales, customer service, marketing, account management, or related field.
- Proficiency in MS office and strong computer skills.
What skills do you need to be an account coordinator?
- Problem solving skills to help clients who may experience issues.
- Ability to think creatively.
- Strong organizational and multitasking skills.
- A strong business administration background.
- Excellent written and verbal communications.
What is the career path of an account coordinator?
For example, they could start out with a role such as Account Executive, progress to a title such as Marketing Manager and then eventually end up with the title Regional Marketing Manager.
What does it mean to be an account coordinator?