A ramp agent is a professional responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.
Here are examples of responsibilities from real ramp agent resumes representing typical tasks they are likely to perform in their roles.
things to know before becoming a ramp agent
What does a ramp agent do?
Ramp agents work from 44 to 46 hours a week, on average. They can load between four and seven aircraft a day. Their daily responsibilities include:
What is a ramp agent?
Ramp agents are also known as fleet service agents or baggage handlers. They are professionals responsible for loading and unloading baggage in an aircraft, including cargo and mails. They operate and drive ground equipment such as belt loaders and cargo carts while maintaining the working conditions safe for themselves and others.
The position requires the agent to assume the role of the safety of passengers and the crew. They have to ensure that the airplane is set to take off and that luggage is in the proper aircraft. Ramp agents should also be able to operate the machinery needed to accomplish their assigned tasks. They are required to be individuals with the ability to complete a background investigation. That means they should have a pre-employment drug test and a clean criminal record.
Ramp agents usually work in teams of four. Since this is a 24-hour a day position, with varying day and night working schedules. For example, a ramp agent may work daytime for a while, then at night at other times. They are employed by airports or work directly for a vendor or an airline. A ramp agent needs to work in extreme conditions such as tiny spaces. They should be in excellent physical conditions, as they sometimes handle fast-paced or heavy loads.
How to become a ramp agent
A ramp agent training is mostly provided by the employer. The training includes operating equipment such as luggage carriers, fork-lift trucks and conveyor belts. You might also train in safety and health procedures and in airport security. The ramp agent position entry requires qualifications such as:
1. Get a high school diploma or GED
A ramp agent requires at least a high school diploma or GED.
2. Meet the minimum requirements
Here are some other requirements necessary for a ramp agents position:
3. Prepare to work in the unique environment
A ramp agents job needs preparedness for unique work environment and conditions such as:
Ramp agent skills
Besides technical requirements, soft and hard skills that can help you succeed as a ramp agent include:
Here are the soft skills required to work as a ramp agent:
There are a number of hard skills required to become or succeed in a ramp agent position. They include:
How much does a ramp agent earn?
A ramp agent job description defines the expected roles and responsibilities. The following is a sample of a ramp agents job description:
We are in search of a hardworking ramp agent to fill a vacant position in our ABC Ports team. You will maintain records of all shipped goods, moving cargo and baggage from aircraft and guiding the aircraft from and to their gates. To be successful in this position, provide efficient ground support equipment and services to ensure aircraft are always ready for their flights.
Ramp agent responsibilities
Ramp agent requirements
What is ramp agent do?
Is being a ramp agent worth it?
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