Paying your medical bills can be confusing and stressful, especially if you’ve just had a hospital stay. At Henrico Doctors Hospital in Richmond, Virginia, we want to make paying your bill as easy and straightforward as possible. In this article, I’ll walk you through the different options for paying your Henrico Doctors Hospital bill online, over the phone, or by mail.
Online Bill Pay
The easiest way to pay your Henrico Doctors Hospital bill is through our secure online bill pay system, You can access it anytime from your computer or mobile device at www,hcavirginiacom/locations/henrico-doctors-hospital/for-patients/make-a-payment,
The online system allows you to
- View your account balance
- Pay your full balance or make a partial payment
- Set up recurring payments or pay individual bills
- Pay as a guest or log in to your MyHealthONE account
To pay as a guest, you’ll just need your account number and some basic contact information. To log into MyHealthONE, you’ll use your username and password.
MyHealthONE is your personal online health portal where you can see your test results, access medical records, and more. Setting up an account is free and allows you to manage all your Henrico Doctors Hospital bills in one convenient place.
No matter which option you choose, paying online is fast, easy, and secure. You can pay directly from your bank account using eCheck or pay by credit or debit card.
Pay by Phone
If you prefer to speak with someone directly, you can pay your Henrico Doctors Hospital bill over the phone by calling (804) 289-4500. Their billing team can:
- Provide your account balance
- Take a payment from your credit/debit card or checking account
- Set up a payment plan if needed
- Answer any questions about your bill
The billing phone line is open Monday through Friday from 8am to 5pm. Calling is a simple option if you need assistance or want to take care of your bill quickly without logging into the online system.
Pay by Mail
You always have the option to pay your Henrico Doctors Hospital bill by mailing a check or money order. Your statement will provide the mailing address and your account number to write on your payment.
Be sure to allow enough time for your mailed payment to reach the billing department by the due date on your statement to avoid late fees. Paying by mail gives you a payment record, but takes more time and effort than the online or phone payment options.
Financial Assistance
Henrico Doctors Hospital offers financial assistance programs for patients who qualify based on income, expenses, and other factors. If you’re worried about being able to pay your bill, don’t hesitate to ask about financial assistance.
The billing department can let you know what discount programs you may be eligible for, including:
- Uninsured patient discounts
- Prompt pay discounts
- Hardship/charity care financial assistance
- Payment plans
Applying for financial assistance is free and any information you provide is confidential. Henrico Doctors Hospital wants to help patients get the care they need without being overburdened by medical bills.
Getting Help with Your Bill
I know medical bills can be confusing, especially when insurance is involved. If you have any questions about your statement or aren’t sure what you owe, please reach out right away to the Henrico Doctors Hospital billing department.
Their team is happy to explain any charges on your bill, verify what your insurance covered, set up a payment plan, or assist with financial assistance applications. You can call (804) 289-4500 or email them for help.
The sooner you ask questions and understand what you’re being billed for, the sooner you can determine the best way to pay your Henrico Doctors Hospital bill. Don’t let medical bills pile up without reaching out for assistance.
Focus on Your Health, Not Your Bill
A hospital stay is stressful enough without worrying about medical bills. At Henrico Doctors Hospital, our goal is to provide an exceptional healthcare experience while making billing and payment as seamless as possible.
With the secure online bill pay system, phone payments, financial assistance programs, and helpful billing team, we hope to ease any payment concerns and let you focus fully on healing and recovery. Paying your hospital bill quickly and easily is one less thing to worry about on the road to wellness.

First she received a $1000 medical bill. Then she fought back.
FAQ
How much does Henrico Doctors Hospital pay?
How do I schedule an appointment at Henrico Doctors Hospital?
How do I pay my hospital bill in Canada?
How do I request medical records from HCA Virginia?
What services does Henrico Doctors’ Hospital offer?
At Henrico Doctors’ Hospital, we continually work to ensure all your needs are met when you walk through our doors. You and your family’s well-being are our top priorities. We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Where can I make a payment in Henrico County?
Payments can be made in person at the following Henrico County locations: at the Henrico County – Treasury Office, 4301 E. Parham Road and at the Henrico Eastern Government Center, 3820 Nine Mile Road. You can use cash, checks, or debit/credit cards for payments at these locations.
Where is Henrico Doctors Hospital located?
Henrico Doctors Hospital is a full-service tertiary provider located in Richmond, Virginia. It specializes in trauma, cardiovascular and neurological care, womens health, oncology, and diagnostic imaging. Henrico Doctors Hospital (not specified which campus) raised a total of $299 K in funding over 2 rounds.
How do I pay my HCA Virginia Health System Bill?
Any prospective patient should understand that a final bill for services rendered at HCA Virginia Health System may differ substantially from the information provided by this website. Pay your hospital bill from via our secure online platform.