front desk interview questions

Front Desk Clerk Interview Questions:
  • Can you give an example of a time you successfully dealt with an unsatisfied client? …
  • How should you greet a new client? …
  • How would you handle multiple clients complaining? …
  • Can you describe how you would handle a situation where you have a client on the phone and in person?

HOTEL RECEPTIONIST / FRONT DESK AGENT Interview Questions and Answers Tutorial!

What do front desk receptionists do?

Front desk receptionists perform a variety of administrative tasks while being helpful to clients or visitors of the company. Some of the main duties of a front desk receptionist include:

  • Accepting packages
  • Distributing mail
  • Effectively communicating with clients and staff
  • Greeting guests
  • Ordering office supplies
  • Completing documentation
  • Access and security
  • A front desk receptionist is the first person from the organization that a guest will meet, so it is important for the employer to hire someone who can represent the organization in a positive way.

    Explain three reasons you are qualified for this position.

    Employers are looking for a receptionist who is personable, organized and attentive to detail. They may ask this question to learn if you have any relevant qualities and experiences. When thinking of your answer to this question, think about which of your personality traits and professional experiences help you in your role. Explain how each of the three reasons makes you stand out among other candidates.

    Example: “The first reason I am the most qualified person for this role is my commitment to quality customer service. I think its important for a receptionist to make clients feel welcomed and be available to address any of their questions or comments. The second reason is my three years of experience being an administrative assistant. Throughout this role, I developed many of the skills required for this receptionist position, such as attention to detail and organization. My final reason is that I genuinely enjoy working with people and will create a good first impression.”

    14. Give us reasons why we should select you:

    While answering this interview question for a receptionist, you must enlist all those points about yourself that you think makes you a better person. You could start off by saying you are an enthusiast and that you are willing to work long term.

    You are an organized person and can work hard towards achieving goals, you should also have the right place in order to show off your experience and skills. Show that you are a disciplined person and good-natured so that they are convinced to hire you.


    Why should we hire you for front desk?

    “If you select me for this position, I would wow you with my organizational skills and the amount of work I can handle. I love putting out fires and solving problems for people, and I think that would make me a great receptionist.” Landing an interview for your dream job requires a lot of time and hard work.

    How do I pass a receptionist interview?

    Start off on the right foot by greeting the hiring manager with a genuine smile and a handshake. Make sure to look them in the eye during the interview and engage directly. Practice communicating clearly and calmly: A big part of being a great receptionist is answering phones and communicating with clients.

    How do you answer front desk?

    Top 10 Interview Questions and Best Answers
    1. Tell Me About Yourself. …
    2. Why Are You the Best Person for the Job? …
    3. Why Do You Want This Job? …
    4. How Has Your Experience Prepared You for This Role? …
    5. Why Are You Leaving (or Have Left) Your Job? …
    6. What Is Your Greatest Strength? …
    7. What Is Your Greatest Weakness?

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