During a front desk professional interview, an employer will probably ask questions that are specific to that position. A good way to succeed in interviews is to be prepared and to discuss examples from previous employment. Here are some of the most frequently asked front desk interview questions and sample responses.
- Are you comfortable answering phones and talking to people in person?
- What are some of your past customer service experiences, and how did you handle difficult situations?
- How would you handle a situation where a member is being disruptive or disrespectful?
A Day as a Gym Receptionist
Interviews for Top Jobs at 24 Hour Fitness
Front Desk Associate Interview
I applied through an employee referral. The process took 5 days. I interviewed at 24 Hour Fitness (Huntington Beach, CA) in Apr 2014
Interview
Was referred here by a friend who works here. I called mentioning that my friend referred me and that I was following up on my online application. The manager set up an interview with me immediately- for 2 days later. My first interview was with the club manager (the one you usually see 2nd). It was great, she was so sweet and offered me the job and said I didn’t need to have the 2nd interview, only had to meet the other boss and do paperwork. I came back the next day, met with the 2nd manager who set up my interview. It went pretty well I thought. she said she’d call in a few days. I called a few days later and she said they chose somebody else. :/ So I was pretty disappointed and confused since I was given the offer..
- 1. ) give 3 negatives about yourself. She insisted on a third when I only had two ready, so I had to act quickly. 2. (How did you respond to an irate or upset customer, and what was the issue and how did you resolve it?
Front Desk Associate Interview
I applied in-person. The process took 2 days. I interviewed at 24 Hour Fitness (Apple Valley, CA) in Oct 2021
Interview
It was comfortable and conversational, interviewed by two managers. The process began when I came in person to drop off my resume. I had an interview scheduled for the next day.
- They questioned me about my background, education, and availability in addition to my objectives for the future.
Front Desk Associate Interview
I interviewed at 24 Hour Fitness (Huntington Beach, CA)
Interview
I applied in store and called about my application. Then they later called me for an interview. It was with the pregnant manager and one of the front desk girls. We went into the kids area and interviewed there. She asked why I want to work there, and how big of a priority would this job be. I told her I would choose work over my social life and she asked what if I got hired somewhere else and I left the job. I told her I would stay with 24 hour fitness and she kept asking what would happen if I got another offer somewhere else. She wasn’t convinced that I was serious about this job. Came out of no where. She kept talking about how her girls work hard and they don’t just do paperwork. Wasn’t really asked much questions, just told information. All the front desk girls are super tall. 5’8-5’10ish and skinny and look similar. So I guess I didn’t meet the looks.
- What would you do if you received an offer of employment elsewhere?
8 Receptionist Interview Questions and Answers
What do you believe the receptionist brings to the office culture at any company?
The goal is to see how the candidate sees a receptionist role fitting in with the broader culture of the company.
What to look for in an answer:
- Do they see the receptionist as integral to company culture?
- Do they have good suggestions for enhancing the corporate culture?
- Do they understand they are representing the company?
Tell me about a situation where you needed to manage an upset individual at the reception desk. How did you handle it?
The goal is to find out how the candidate deals with unhappy or upset clients.
What to look for in an answer:
- Does the candidate feel uneasy at the thought of handling a agitated person?
- Does the candidate have a confident approach to the issue?
- Do they demonstrate experience handling such a situation?
Can you describe your ideal relationship with your office?
The goal is to make sure they have a productive sense of their relationship with the office they work for.
What to look for in an answer:
- Do they voice positivity about working in an office environment?
- Are they enthusiastic about the idea of representing your office?
- Will they bring good qualities to your office environment?
What types of software have you used in previous jobs?
The goal is to find out what software the candidate is familiar with.
What to look for in an answer:
- Do they exhibit skill with the popular software applications used by receptionists?
- Do they know what those types of software are?
- Do they show experience with software?
A receptionist may have periods of downtime where they do not have to attend to client or coworker needs. Receptionists should be able to be productive and find ways to improve their efficiency even when there are no pressing business needs. It’s their responsibility to find time to complete administrative tasks such as filing documents, preparing memos and sorting mail. Strong candidates are proactive with their free time at work when they are not actively interacting with guests.
Look for these main points in a candidate’s response:
- Desire to get ahead of schedule
- Understanding of a receptionist’s passive responsibilities
- Interest in self-improvement
Here is an example of a strong answer to this interview question:
How do you manage the office communications in a secure way?
The goal is to make sure the receptionist understands that one of their roles is discretion.
What to look for in an answer:
- Do they feel capable of handling difficult political situations in a professional setting?
- Do they keep focused on who needs to know what?
- Do they have discretion?
How many years of experience have you had as a speed typer and what is your typing speed?
The goal is to make sure the receptionist is able to keep up with the flow of work by being a fast typer.
What to look for in an answer:
- Do they quote a typing speed above 60 wpm?
- Are they a confident typist?
- Do they have enough experience as a speed typer?
A person calls and asks to speak to someone who isn’t available to talk. What do you tell them so they will feel you are doing your best job to enable them to connect with the person they want to speak to?
The goal is to make sure the receptionist has good skills at managing people on the phone.
What to look for in an answer:
- Is the candidate confident about their phone skills?
- Does it seem that they take pleasure in talking to people on the phone?
- Do they have skill at rescheduling calls?
What do you think a receptionist brings to the company?
The employer requires a candidate who is aware that a receptionist’s duties go beyond simple administrative duties. Your answer should reflect this knowledge. Make an effort to demonstrate to the employer that you are conscious of how your actions affect the business.
For instance, “I am aware that as a receptionist, I am the first person clients encounter.” Because of this, I make an effort to uphold the organization’s values and culture in everything I do. “.
What do front desk receptionists do?
Front desk receptionists assist customers and other visitors to the business while performing a variety of administrative tasks. A front desk receptionist’s primary responsibilities include:
The front desk receptionist is the first employee of the company that a visitor will encounter, so the employer must choose someone who can represent the company well.
Can you describe a situation where you had to multitask?
Your ability to manage extremely busy days and effectively multitask while maintaining professionalism with clients is something the employer needs to know.
Example: “Because of the demanding nature of my previous job, I frequently had to multitask.” The office once experienced a record-high volume of visitors. My manager had 100 patients to see. I checked people in that day for ten hours and gave them paperwork to complete. I had to handle the phone, take care of payments, schedule upcoming appointments, and even respond to any inquiries from patients. I was extremely busy but managed to maintain a professional and friendly demeanor while making sure that the patients waiting to see the doctor felt cared for. “.
*Please be aware that we cannot guarantee the specific interview questions. Also, please be aware that we have no connection to the business mentioned in this post. [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4. 5. 6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4. 5. 6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4. 5. 8″ custom_padding=”0px||0px||true|false” global_module=”2477″ global_colors_info=”{}”] [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row admin_label=”row” _builder_version=”3. 25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3. 25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4. 5. 6″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section].
You’ve found the right place if you’re looking for Planet Fitness interview questions.
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4. 5. 6″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4. 5. 6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4. 5. 6″ _module_preset=”default” global_colors_info=”{}”][et_pb_ src=”https://worknearyou. com/wp-content/uploads/2019/08/planet-fitness-logo-min. _builder_version=”4″ align=”center” alt=”Planet Fitness Interview Questions” title_text=”Planet Fitness Interview Questions” 5. 6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_][et_pb_text _builder_version=”4. 5. 6″ _module_preset=”default” global_colors_info=”{}”].
What Are The Roles Of A Gym Attendant?
The basic responsibilities include:
Questions That You May Have About Front Desk Receptionists
A good receptionist is organized, comfortable handling several projects at once, detail-oriented, and a strong communicator. Having experience with telephone systems and a pleasant telephone voice are essential for receptionists because they need to be familiar with them.
FAQ
What questions do they ask at a gym interview?
- ‘Why did you decide to become a personal trainer? …
- ‘Tell me about your customer service experience. …
- ‘What do you know about our company? …
- ‘How do you keep your fitness knowledge up to date? .
- ‘What are your thoughts on a vegan lifestyle?
What are the interview questions for front desk?
- How have you managed high-stress situations in previous jobs? …
- Can you describe a time when you had to deal with a displeased customer?
- If someone calls and requests to speak with someone who isn’t available, what would you say?
What are the duties of a front desk receptionist at a gym?
Recruiting new members and assisting current members with their inquiries are among the duties and responsibilities. Greeting gym patrons and members as they enter the lobby Checking in members and verifying memberships. Registering prospective members and guiding them to the correct person.
What do I say in a gym interview?
Describe your motivation for wanting to work for a gym, including your enjoyment of exercise and desire to see people become healthier. Say you would prefer to work for a gym because it encourages physical fitness and wellness. Mention how working with customers will benefit from your strong communication skills.
