The Ultimate Guide to Acing Your ezCater Interview

Preparing for an interview at ezCater? With over 60,000 restaurant partners, ezCater has become a leading online marketplace for business catering. Landing a job here could be life-changing, but you’ll need to impress in the interview first

This comprehensive guide will walk you through exactly how to ace your ezCater interview We’ll cover what to expect, sample questions and answers, tips directly from employees, and everything else you need to know to stand out from the competition Read on to set yourself up for success!

Overview of the ezCater Interview Process

The ezCater interview process typically consists of one or two rounds:

Phone Interview – Your first interview will likely be over the phone or video call. This gives the recruiter a chance to screen candidates and evaluate basic qualifications. Expect to answer questions about your resume, experience, and interest in the role/company.

In-Person Interview – If you pass the phone screen, you’ll be invited for an onsite interview. This is often a full-day event with 4-6 sessions, including more technical interviews, case studies, and culture conversations. Come prepared to discuss your skills in depth.

Throughout the process, ezCater looks for candidates that fit their culture. They want team players with strong communication skills who can collaborate effectively. Technical ability is important but not the only factor. Show passion for the company mission and bring thoughtful questions of your own.

12 Common ezCater Interview Questions (and How to Answer Them)

Let’s look at some of the most frequently asked interview questions at ezCater and high-scoring answers:

1. Why do you want to work at ezCater?

This is your chance to show interest in the company. Research ezCater and highlight specific things that excite you. Example:

“I’m compelled by ezCater’s mission to connect people through food. Food has an innate ability to bring people together. What excites me is how ezCater leverages technology to make catering seamless for businesses. I also love the focus on local restaurants and partnerships. If I could contribute to simplifying catering and supporting communities through my work, it would be incredibly rewarding.”

2. What experience do you have in this role or industry?

Use real examples to illustrate transferable skills from your background that apply to the role. Example:

“While I don’t have direct catering experience, my background in customer service has given me the ability to identify client needs and provide customized solutions. For example, in my previous job, I improved customer satisfaction scores 25% by proactively contacting clients to resolve issues before they escalated. I also have experience building partnerships, solving problems creatively, and communicating effectively across stakeholders. I’m confident I can apply these skills to add value in this role at ezCater.”

3. How do you handle a dissatisfied customer?

Show you can calmly resolve issues and prioritize customer satisfaction. Example:

“First, I listen carefully to understand the root of their dissatisfaction without interrupting them. I then apologize sincerely and take ownership of the issue. If possible, I try to resolve it immediately – for example, remaking an incorrect order at a restaurant. If I need help to find a solution, I involve my manager while keeping the customer updated. I also follow up to ensure they’re now satisfied and see if there’s anything else we can improve. My goal is always to turn a frustrated customer into a loyal one through empathy and accountability.”

4. Where do you see yourself in 5 years?

Share how you want to grow in a way that benefits the company long-term. Example:

“In 5 years, after gaining experience across different roles at ezCater, I hope to be an expert in the catering space contributing to higher level initiatives. For example, once I have a deep understanding of customer and restaurant partner needs, I would love to participate in product development conversations or marketing strategy. I want to grow into leadership positions where I can leverage my knowledge to help ezCater continue disrupting the industry. Most importantly, I plan to be an advocate for ezCater’s values and culture as the company scales.”

5. How do you handle working under pressure?

Discuss tools and tactics you use for managing stress and tight deadlines. Example:

“Working under pressure doesn’t phase me because I rely on tools like deadline management and compartmentalization. When faced with a tight deadline, I break the project into smaller milestones with interim deliverables. This makes the workload feel less intimidating. I also focus on one task at a time without distractions. When I feel stress rising, I take a quick break to clear my head before diving back in. This helps me maintain productivity and quality. Being able to thrive under pressure is crucial in any fast-paced work environment, so these tactics ensure I can deliver exceptional results regardless of the situation.”

6. Why do you want to leave your current job?

Keep this positive – explain you’re seeking growth opportunities, not running away from problems. Example:

“I’ve learned a tremendous amount in my current role, but I’m ready for a new challenge to continue advancing my career. ezCater seems like an ideal next step because of the fast growth, unique industry, and reputation as a top workplace. I know I will be pushed and developed here in ways that my current job cannot offer at this stage. Working for an inspirational, innovative company excites me. While my current employer has been great, I’m drawn to ezCater for the opportunity to meaningfully impact communities while disrupting an antiquated industry.”

7. How do you motivate team members?

Show your collaborative leadership style focused on empowerment. Example:

“I motivate my team by first understanding their individual strengths, weaknesses, and passions. Then I can assign projects that leverage their talents or help them develop certain skills. I believe motivation stems from purpose, autonomy, and growth. So I give context on how their work impacts the company mission and community. I empower them with flexibility in how/when they work. And I provide coaching and feedback for continuous improvement. My goal is to foster a culture of trust, communication, and mutual accountability in our team. When people feel truly valued, they deliver their best work.”

8. How do you prioritize tasks when everything is a high priority?

Illustrate how you stay organized and focused under pressure. Example:

“When juggling many urgent tasks, I pause and make a list of everything on my plate. Then I consider upcoming deadlines, resources needed, and potential consequences to categorize each task by importance and urgency. Less critical items get delegated when possible. For tasks I must handle, I block time on my calendar based on priority. I tackle the most urgent/important items first by removing distractions and diving in. If new urgent tasks come up, I re-evaluate priorities to accommodate them. Staying flexible while also driving towards set deliverables is key.”

9. When have you disagreed with a company policy?

Choose an example that showcases your critical thinking and professional approach. Example:

“In one job, we suddenly switched from remote work to fully in-office. I understood the benefits of in-person collaboration, but believed forcing everyone full-time onsite, especially without input, would hurt morale and retention. I set up a meeting with leadership to share my perspective. I highlighted our team’s productivity remotely and proposed a hybrid policy. While they didn’t change the policy, I felt empowered to respectfully share my view. My goal was not to be hostile but to represent my team’s interests and offer a solution. I think constructive disagreement, when handled maturely, shows you care about the organization’s success.”

10. What is your greatest weakness?

Turn your weakness into a positive by sharing how you actively work to improve it. Example:

“My greatest weakness is public speaking. Being an introvert, I sometimes get nervous presenting to large groups. However, I have actively worked to improve by joining Toastmasters to practice regularly. I’ve also taken improv classes which have helped me think on my feet and be more comfortable speaking off the cuff. While I may never be the most charismatic presenter, putting myself out there and getting experience has helped increase my confidence tremendously. I now volunteer to do presentations whenever possible. I believe if you work at something, you can achieve great progress – and public speaking is a skill I will continue honing.”

11. Why should we hire you?

Summarize your top selling points and reiterate your passion for the role. Example:

*“You should hire me because I am passionate about ezCater’s mission and believe I have the right mix of skills to tackle the responsibilities of this role. Specifically, I have a strong customer service background and expertise building client relationships from my work at [company]. I take ownership over projects and consistently exceed expectations, evident by my 3 promotions in 5 years. I know how to collaborate with cross-functional teams like sales, marketing, and product development based on my experience launching a new product. Most importantly,