Interviews for Top Jobs at The Emirates Group
Flight Attendant Interview
- Tell me about yourself.
- Tell me a time when you broke the rules at a workplace
- Tell me about a time you exceeded a customer’s expectations.
- If a colleague is feeling down or demotivated, how would you help them?
- How would you handle the jet lag and difficult work hours?
- Why do you want to work for this airline in particular?
- What is the kind of person you refuse to work with? 8. What do you expect from a supervisor?
- What was the most caring thing I did for someone?
- What is your previous experience in working with people?
- How do you think you will manage the cultural differences?
- How would you do if you encountered *insert situation on the plane*
- Describe the situation presented in the card.
Cabin Crew Member Interview
- Tell me about yourself?
- What makes an excellent service?
- What is the best way to handle a complain?
- Why do you want to be a cabin crew?
- Why should we hire you?
- What were you busy doing during the pandemic?
- Tell about a time you failed to meet the deadline
- How did you handle when a customer was making an unreasonable demand?
- What was the most stressfull situation you ever had during your work career?
- Why do you want to work for Emirates?
- What dose best service mean?
- How you have used your initiative to go beyond your role and requirements?
- How you build strong relationships with your team?
The Role of Cabin Crew and Working for Emirates
- What do you expect to learn from working with Emirates?
- How would you define the job of cabin crew?
- What experience do you have that makes you a good fit for Emirates?
- How do you see the cabin crew job?
- What do you expect of the role if you’re successful?
- What challenges do you expect to encounter as cabin crew?
- What do you expect from the job of cabin crew?
- Why do you want to be cabin crew?
Customer Service and Hospitality Experience
- What is your definition of customer service?
- Tell us about a situation where you provided exceptional customer service?
- What makes you extraordinary in customer service?
- What is the best service for you?
- What is good customer service?
- Why do you love customer service?
- Why do you believe your experience in customer service would make you suitable for this role?
Expectations of Living in Dubai
- What do you expect from living in Dubai?
- What do you know about life in Dubai?
- What aspects of moving to Dubai will be most challenging for you?
Your Personality
- What is something that adds joy to your life?
- How do your friends and co-workers describe you?
- How would you describe your personality?
- What is the one thing you have always dreamt of doing for a long time?
- Describe to us your ideal weekend?
- What do you value most in a friendship?
- Talk about your personality?
- What do you do in your spare time?
- What do you do if you make a mistake?
- What are you most grateful for and why?
Are you wanting the job for the right reason? There are many people who dream of becoming cabin crew but realise quite how hard the job can be or what will really be expected of them. These questions are all looking to see if you’ve done your research before clicking on the ‘Apply now’ button. These articles will help you prepare:
3 Emirates Flight Attendant Interview Questions & Answers
Ultimately I would try to resolve the issue on my own if possible. For instance, there was one time when I was working on a flight and one of the other flight attendants was nowhere to be found. The other attendant I was working with was absolutely fuming, so I calmed her down and told her I would do whatever possible to find our missing colleague. It turned out she was in one of the bathrooms vomiting after coming down with serious stomach flu. I informed my other co worker of the situation, and she became a lot more reasonable. The two of us worked a little harder than usual on that flight, and we made sure the sick attendant got off when the flight landed to get medical care.
How would you handle a co-worker who was not doing his or her job?
Ultimately I would try to resolve the issue on my own if possible. For instance, there was one time when I was working on a flight and one of the other flight attendants was nowhere to be found. The other attendant I was working with was absolutely fuming, so I calmed her down and told her I would do whatever possible to find our missing colleague. It turned out she was in one of the bathrooms vomiting after coming down with serious stomach flu. I informed my other co worker of the situation, and she became a lot more reasonable. The two of us worked a little harder than usual on that flight, and we made sure the sick attendant got off when the flight landed to get medical care.
How would you handle a passenger who is being rude to you or another flight attendant?
One time I had to deal with a passenger who was making inappropriate comments toward one of the female flight attendants. She really was not appreciating the attention, so I walked over to the passenger and calmly told him that he needed to be more respectful and to keep his comments to himself. He insisted that he did not mean any harm, but I took over that section while the female attendant took first class. I think talking things out with unruly passengers is the best course of action, and that is the first thing I do.
How would you resolve a dispute between two passengers?
Disputes between who gets a certain seat is something I have witnessed on more than one occasion. The last time this happened, a couple had purchased seats apart from one other but wanted to sit together. The person in the seat next to the woman did not want to leave, so it caused a bit of an argument. I had to serve as moderator. I walked over to where the man had his seat and asked the passenger next to him if she would be willing to move. That woman agreed without any hassle, so everyone was able to sit where they wanted.
- Describe when you had to remain calm under pressure?
What candidates say about the interview process at The Emirates Group
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normal, some interviewers may not be qualified enough.Shared on December 6, 2021 – Engineer – heavy maintenance
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Must attend open day and pass through the day to the final interview. Final interview is held the 2nd day. Then you must wait anywhere from 30days to 6 months to hear if you have been selected.Shared on August 9, 2019 – Cabin Crew – Dubai
How candidates received their first interview at The Emirates Group
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Open day interview EventShared on September 7, 2020 – Flight Attendant – Dubai
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I did an open day and passed on to all the next steps all the way to the final interview and later received my golden call.Shared on August 24, 2020 – Cabin Crew Member – Dubai
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I applied online through their website.Shared on August 21, 2018 – Airport Service Agent – Dubai UAE
What advice do candidates give for interviewing at The Emirates Group
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Stop the interview and apply somewhere else.Shared on July 1, 2021 – Customer Service – Dubai
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Be focused, driven, dedicated otherwise you will no survive in the companyShared on November 15, 2019
FAQ
What are the Emirates video interview questions?
- Tell me about yourself.
- What are your strengths?
- What are your weaknesses?
- Tell me about your dream job.
- Why do you want to work for our airline?
- Do you work better in a team or alone?
- How would your friends or coworkers describe you?
How do I pass Emirates video interview?
What do you know about Emirates Airlines interview?
How do I pass my final interview with Emirates?
