Paying your Denver Water bill online is a convenient, easy, and secure way to stay on top of your payments. With just a few clicks, you can view your balance, make a payment, and more – all without leaving home. In this article, we’ll walk through how to pay your Denver Water bill online, highlight the benefits, and answer some frequently asked questions.
How to Pay Your Denver Water Bill Online
Paying online is straightforward and only takes a few minutes. Follow these steps:
- Go to https://www.denverwater.org/pay-my-bill
- Enter your 13-digit Denver Water account number and 4-digit customer ID number, both found at the top of your paper bill
- Select whether you want to pay as a registered user or guest
- Registered users can securely store payment information for future use. Guests must re-enter details each time.
- Choose a payment amount – you can pay the full balance, a partial payment, or a specific dollar amount
- Enter your payment details and submit
And that’s it! The payment will instantly post to your account, so you don’t have to worry about delays.
Benefits of Paying Online
Paying your Denver Water bill online has many advantages:
- It’s fast – Takes just a few minutes compared to mailing a check or calling in a payment
- Available anytime – Pay at your convenience, 24/7
- Secure – Your information is protected by encryption
- Paperless – Go green and reduce paper bills and checks
- View usage – See current and historical usage on your account
- Manage profile – Update your contact information and notification preferences
- Access payment history – View past payments and balance info
- Flexible options – Use credit/debit cards, checking accounts, and more
- Avoid late fees – Payments post instantly, so no waiting for the mail
- Text alerts – Get reminders when your bill is ready
Frequently Asked Questions
Is there a fee to pay online?
Denver Water does not charge a fee for online payments. However your bank may assess a fee depending on the payment method.
What payment methods can I use?
You can pay with Visa, MasterCard, Discover, debit/ATM cards, and electronic checks. American Express is not accepted.
Is paying online safe?
Yes, Denver Water uses industry-standard encryption and security measures to protect your information. It’s more secure than mailing paper checks.
What if I’m having trouble with the website?
If the payment portal is down or you’re having technical issues, call 303-893-2444 for assistance. You can also pay over the phone.
What if I entered the wrong billing information?
Contact customer service right away so they can update your account and properly apply the payment.
When will a payment post to my account?
Online payments post instantly, so you’ll see the updated balance right away. Mailed checks can take 7-10 days to process.
Can I set up automatic payments?
Yes! Registered users can enroll in autopay to have payments automatically drafted from a checking account or credit card. It’s an easy way to never miss a bill.
How do I get a receipt?
Your payment confirmation page can be printed or saved as a PDF. Registered users can also access payment history and receipts within their online account.
Paying your Denver Water bill online is the fastest, most convenient way to stay on top of your payments. Give it a try today and enjoy the benefits of paperless, automated billing. Reach out to customer service if you have any other questions.
