Living in the city of Chubbuck, Idaho brings access to vital public services that improve quality of life for residents. From clean drinking water to trash removal, the city works hard to provide utilities that households and businesses rely on. As a customer, paying your monthly city utility bill on time is an important responsibility. Thankfully, Chubbuck offers easy payment options to fit your needs.
Overview of City of Chubbuck Utility Services
The city of Chubbuck provides the following utility services to local homes and businesses:
-
Water – Drinking water delivery and wastewater treatment
-
Sewer – Wastewater and sewage management
-
Trash – Curbside garbage and recycling collection
-
Electric – Optional electricity service through Rocky Mountain Power
Monthly utility bills from the city cover the cost of providing these services. As a customer, you must pay your bill by the due date to avoid penalties. Read on to learn the convenient ways to pay your Chubbuck utility bill.
Paying Your Chubbuck Utility Bill Online
The fastest and most convenient way to pay your Chubbuck utility bill is online through Xpress Bill Pay
To get started with online bill payment:
-
Visit www.xpressbillpay.com
-
Select “Sign Up” and enter your account information
-
Create a username and password
-
Register your account
Once registered, you can:
-
View current and past utility bills
-
Check your account balance
-
Make one-time online payments
-
Set up recurring auto-pay
-
Receive paperless billing
Online payments can be made using all major credit cards, debit cards, or electronic checks. You’ll receive instant email confirmation when your payment is made.
Paying by Phone
To pay your Chubbuck utility bill over the phone, call Xpress Bill Pay at 866-999-7928. Their automated phone payment system is available 24/7.
When paying by phone you’ll need to provide:
-
Your Chubbuck account number
-
The type of payment (credit/debit card or electronic check)
-
Your card or checking account information
Follow the voice prompts to complete your payment. Phone payments appear on your account immediately after approval.
Paying by Mail
If you prefer to mail in your utility bill payment, you can send a personal check or money order to:
City of Chubbuck
PO Box 5604
Chubbuck, ID 83202
Be sure to allow 5-7 business days for delivery and processing to avoid late fees. Write your Chubbuck account number clearly on the payment to ensure proper posting.
Paying in Person
To make a cash payment or speak with a customer service rep, you can visit the Chubbuck City Offices at:
5160 Yellowstone Ave
Chubbuck, ID 83202
Office hours are Monday-Thursday 8am-5pm and Friday 8am-1pm. In-person payments allow immediate balance updates.
Auto-Pay for Hands-Free Bill Payment
For ultimate bill payment convenience, sign up for auto-pay through Xpress Bill Pay. This authorizes your monthly Chubbuck utility bill to be automatically paid on its due date from your chosen account.
To begin auto-pay:
-
Log into your Xpress Bill Pay account
-
Click Auto-Pay Programs
-
Select your preferred payment method
-
Review and accept the auto-pay terms
-
Complete enrollment
You can then relax knowing your bill will be paid on time without any effort on your part. Manage auto-pay settings any time through your online account.
Account Management and Payment Alerts
Your online account through Xpress Bill Pay allows real-time visibility into your Chubbuck utility account. You can:
-
View bill history and balance
-
Make one-time payments
-
Manage auto-pay settings
-
Update account information
-
Set up email/text alerts for due dates and past-due notices
-
Go paperless with e-bills
Proactive account management helps avoid late fees and service disruptions.
Payment Assistance Programs
If you’re having difficulty paying your Chubbuck utility bill, payment assistance options may be available, including:
-
Payment arrangements – Agree to a monthly installment plan
-
Balance forgiveness programs – For qualified hardships
-
Billing adjustments – Leak credits, payment matching, etc.
Contact the city’s utility department for details on bill help programs. Chubbuck wants to work with customers facing financial challenges.
Security of Payment Information
When paying your Chubbuck utility bill online, by phone, or in-person, security of your data is prioritized. Payment card and banking data are encrypted and securely transmitted through trusted third-party providers. Account access requires username and password verification. You can trust that payment information is protected.
Avoid Late Fees and Service Disruption
Paying your Chubbuck utility bill fully and on-time is the easiest way to avoid penalties like late fees and shut off warnings. Set calendar reminders for your due date, enroll in auto-pay, and carefully review monthly bills to nip payment issues in the bud. Communicating proactively with the city on past due bills can help smooth the process and maintain uninterrupted service.
Online bill payment through Xpress Bill Pay makes managing your Chubbuck utilities simple and stress-free. Choose the payment option that fits your needs, and pay on time, every time.
Frequently Asked Questions About Chubbuck Utility Bill Pay
Here are some commonly asked questions regarding paying City of Chubbuck utility bills:
What are the ways I can pay my Chubbuck utility bill?
You can pay online, by phone, by mail, in person, or via auto-pay/bank draft.
What is Chubbuck’s utility bill pay website?
You can pay your bill at www.xpressbillpay.com after registering your account.
What is the customer service phone number for Chubbuck utility billing?
You can call 208-237-2400 during business hours or Xpress Bill Pay at 866-999-7928 for after hours payment assistance.
When is my Chubbuck utility bill due?
Bills are due by the due date shown on your monthly statement, usually around the 20th of the month, to avoid late fees.
What are the late fees if I miss my Chubbuck utility bill due date?
A 10% penalty is applied to bills not paid by the due date. Shut off and additional fees can eventually occur.
What is Chubbuck’s utility billing address for mail payments?
City of Chubbuck
PO Box 5604
Chubbuck, ID 83202
Paying your Chubbuck utilities on time is simple with convenient online and phone options. Manage your account proactively to prevent avoidable fees and keep service running smoothly.
