Paying your water bill on time every month is essential to avoiding service disruptions. But for many customers, remembering due dates and mailing payments can be a hassle. That’s why Aqua Water offers multiple convenient payment options for Ohio customers.
In this article, we’ll walk through the easiest ways to pay your Aqua Water bill if you live in Ohio. Whether you prefer automatic payments, online payments, paying by phone, or even paying in person, Aqua has a payment method that will work for you
Setting Up Auto-Pay So You Never Miss a Payment
The simplest way to pay your Aqua Water bill is to enroll in auto-pay. With this option, your payment amount will automatically be deducted from your bank account or charged to your credit card each month.
To get started, first create an online account on the Aqua website. Once your account is set up, you can complete the auto-pay enrollment process in just a few clicks.
The major benefits of auto-pay include:
- Never forgetting a payment. Once enrolled, it happens automatically each month.
- Avoiding late fees. Since your payment is always on time, you’ll avoid late charges.
- Saving time. Auto-pay eliminates the need to manually pay each month.
If you ever need to update your payment method or stop auto-pay, you can easily manage your preferences through your online account.
Paying Online Through the Aqua Website
If you don’t want payments to happen automatically each month, paying online through the Aqua website is the next best option.
To pay online, first log into your account. You can then make a one-time payment each month using your bank account or credit card.
Paying online allows you to:
- Avoid mailing in paper checks every month.
- Quickly pay from anywhere using your phone, tablet, or computer.
- View your balance and payment history within your account.
One thing to note is that the online payment system does charge a small $1.95 convenience fee per transaction. But for most customers, the ease of paying online is worth the minor fee.
Paying by Phone Through Speedpay
If you prefer to speak to a live representative to make your payment each month, Aqua Water accepts phone payments through Speedpay.
To use this option, you’ll first need to set up your Speedpay account profile online. Once your profile is created, you can call Speedpay at 866-269-2906 each month to make a payment over the phone.
Speedpay also charges a $1.95 convenience fee per transaction. But the benefit is being able to quickly pay your bill each month without logging into your account or mailing a check.
Paying by Mail if You Prefer Paper Checks
While automatic and online payments are more convenient, you can also mail your Aqua Water payment each month if you prefer to pay by paper check.
To pay by mail, write your check payable to “Aqua Water Ohio” and include your 12-digit account number on the check memo line.
Mail your check to:
Aqua
P.O. Box 70279
Philadelphia, PA 19176-0279
Just be sure to allow 7-10 business days for your mailed payment to reach Aqua and be applied to your account. Paying too close to your due date can risk a late payment.
Paying in Person at Western Union Locations
If you want the convenience of in-person payment, you can pay your Aqua Water bill at any Western Union location. Western Union does charge a convenience fee for this service.
To find a location near you, use the Western Union locator. When paying in person, be sure to have your 12-digit Aqua account number handy so the Western Union agent can quickly find your account.
Paying in person is a great option if you prefer dealing with cash or need proof of payment. Just don’t wait until the last minute, as processing times can vary by location.
Avoid Service Disruptions by Paying on Time
No matter which option you choose, the most important thing is paying your Aqua Water bill by the due date each month. Late payments can lead to additional fees and potential service disruptions if left unpaid.
If you do miss a payment and receive a shutoff notice, you can avoid disruption by paying immediately through the Aqua website and then calling customer service. But avoiding late payments altogether is ideal.
With the various payment methods Aqua Water offers, paying your bill on time should be quick and hassle-free every month. Don’t wait until you see a late notice or experience an outage—set up auto-pay or payment reminders today.

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FAQ
What is the phone number for Aqua NC bill payment?
Does Aqua Ohio have an app?
Where can I pay my Philadelphia water bill in person?
How do I pay my Aqua Ohio water bill online?
Contact Aqua customer service if you need additional assistance. Paying your Aqua Ohio water bill online is the easiest way to save time and avoid late fees. Sign up for online bill pay on their website to access convenient features like one-time payments, automatic payments, paperless billing, account management, and mobile access.
How do I pay my aqua water bill?
You can pay your Aqua water bill using a credit card (American Express, Visa, Mastercard or Discover) or by check by calling Speedpay toll-free at 866.269.2906. Ready to pay online? Click below to set up your profile. Please note: Speedpay charges a $1.95 processing fee for each transaction. In Need of Financial Assistance?
What is the Aqua Customer Assistance Program?
The Aqua Customer Assistance Program (CAP) is a discount program designed to provide monthly financial assistance for residential water and/or wastewater customers. Program guidelines and eligibility requirements are subject to change.
Why should you choose Aqua Ohio?
It’s our commitment for a better Ohio: by employing the best licensed treatment operators, scientists, engineers and experts, we’re able to surpass federal regulations, increase operational effectiveness and invest in your infrastructure to provide safe, quality water and wastewater services to all Aqua Ohio customers.
Can a municipality partner with Aqua Ohio?
For municipalities or authorities, Aqua Ohio can be a partner by integrating water or wastewater systems into Aqua’s existing operations. This gives the municipality an influx of cash to put toward other priorities and alleviates the burden of maintaining their own water and wastewater systems.
Where does Aqua Ohio – Mentor get its water?
Established in 1928, the Aqua Ohio – Mentor District currently obtains its supply from a surface water source, Lake Erie. Under the authority of the Safe Drinking Water Act, the EPA requires Aqua Ohio – Mentor to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.