If you’re considering a career as an Amazon IT Support Engineer, you’ll want to know what kind of questions to expect in an interview. Here are some common questions that you may be asked, along with some tips on how to answer them.
1. Tell me about a time when you had to troubleshoot a complex problem.
When answering this question, be sure to give a detailed explanation of the problem and how you went about solving it. Be sure to include any challenges you faced and how you overcame them.
2. What is your experience with Amazon Web Services?
If you have experience with Amazon Web Services, be sure to highlight this in your answer. Discuss any projects you’ve worked on that made use of AWS and what you found to be the most challenging aspects of working with the platform.
3. What is your experience with Linux?
As an Amazon IT Support Engineer, you’ll need to be well-versed
How I Was Hired As A IT Support Engineer at Amazon | Interview Tips and Tricks For Any Company
Interviews for Top Jobs at Amazon
IT Support Engineer I Interview
ApplicationI applied online. The process took 3 weeks. I attended an interview at Amazon in December 2021 after submitting my application online and passing an online assessment. It borders on Time and Project Management. A few weeks later, I received an invitation for a virtual interview with very basic networking, Windows, and Linux questions. The second interview, which was scheduled for me shortly after, seemed to be more simple than the first one. I was not asked any technical questions by the hiring manager, but I was by the first interviewer. He was blown away by my responses and scenarios. The following day, I received my Offer Letter. Questions for InterviewsOSI Model, UDP and TCP Ports, AD, GPO, and Linux Directories
IT Support Engineer Interview
ApplicationI applied online. The process took 4 weeks. In November 2021, I had a job interview at Amazon (New York, NY). The interview itself was quick and transparent overall. You felt at ease because the interviewers’ questions were straightforward. There was enough room to ask questions at the end. Some technical questions included1. Explain OSI model and why we use it2. What is the difference between sudo and su command3. What separates TCP from UDP? Interview Questions a few technical queries were included1 Explain OSI model and why we use it2. What is the difference between sudo and su command3. What is the difference between TCP and UDP.
IT Support Engineer I Interview
ApplicationI interviewed at AmazonInterviewThe process took a very long time. A few months ago, I submitted an application, and was invited for an interview. I provided a few days to potentially interview. The interview was 60 min and quite difficult. What distinguishes a broadcast domain from a collision domain in an interview
One of the world’s largest online retailers is Amazon. Along with the company’s size, another factor is the cutting-edge technology it employs. It provides jobs to thousands of people every year. One of them is the support engineer, who is crucial in ensuring that the business uses the newest technology without encountering any technical issues. Every year, Amazon uses an interview and written test to try to fill the open position of support engineer.
One way they host multiple domain names is through virtual hosting, where each name is initially handled separately on a single server or pool of servers. One server would then be able to share its resources, such as memory and processor cycles, thanks to the corresponding process. without actually having to mandate that all offered services use the same hostname The phrase “virtual hosting” is frequently used to describe web servers in particular. Moreover, shared web hosting would be an extensively used application.
In a network of interconnected layer-2 bridges, STP creates a spanning tree-like structure and disables any links that are not a part of it, leaving only one active path between any two network nodes. Radia Perlman invented the algorithm on which STP is based. At that time she was working for Digital Equipment Corporation.
The partial path or non-absolute path are other names for the relative path. A relative path is a type of URL that primarily makes up a portion of the full path based on its relationship to the directory it is linking to. For those who create web pages, these shorter addresses are more convenient because they require less typing and use fewer characters.
Similar to this, when we enter the website’s name into the browser, DNS sends a request to the DNS server. Additionally, if the domain name of the website has been registered in the DNS database, it will respond with the IP address of the website being attempted to be accessed, which will be something like 53. 294. 214. 67.
Responsibilities of Cloud Support Engineers
Cloud support engineers are responsible for a wide range of tasks, including assisting clients with the development of cloud applications, providing database specifications, troubleshooting errors, and collaborating closely with developers to support cloud projects. Let’s look at what AWS cloud support engineers are typically responsible for. Â.
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Remember to check their technical requirements and review your understanding of operating systems (RAM, virtual memory, deadlocks, process life cycles, etc.). ), UNIX(Revise Basic Commands like ‘grep’ etc. ). Practice fundamental issues like searching, sorting, factoring, recursion, stacking, queueing, linked lists, and Fibonacci numbers.
3) 2nd Technical Round i) The similar Debugging/Troubleshooting scenario. ii) Add the Numbers present in the String and display. E. g. “abc123def-567ghi89jk” Here take ‘-‘ as negative number symbol. Find the pair of array elements in a sorted array that add up to the value “k” Optimize it from Complexity ‘N^2’ to ‘NlogN’ using Binary Search. 4) 3rd Technical + Managerial Round i) A Few Questions Regarding OS ii) UNIX Commands, which I couldn’t remember; iii) Project Experience; and similar questions.
2) Write a program to reverse a linked list for the first technical round. ii) Discussion on a Scenario and Debugging/Troubleshooting the error.
Possible fixes include: (Logic) i) Storing the Folder Path in a Node using Linked-List DS Open the Folder with First Node, filter all the “. Add additional files with the “.c” extension and subfolders to the linked list until all of the nodes have been explored. Use the “frame” variable with values starting at 2 and increasing until size “n,” and check whether the sub-string is a palindrome by shifting this frame by one position. iii) Basic Char to ASCII conversion and back to Characters. Create an Array of 26 slots for alphabets. Convert the input string to UpperCase before proceeding. iv) Convert to Binary Representation and Compare as String Characters. If not same, then increment the counter. Keep in mind that we only need to show the number of flipped bits. v) Apply operational logic to the Priority Queue and to the following: a) EnQueue – Push all items in Stack1 b) Dequeue – (Verify that Stack 1 is not empty) Remove everything from Stack 1 and push each item one at a time to Stack 2. Then Pop top element from Stack2 as Result. For Next DeQueue do reverse, i. e. from Stack2 to Stack1.
FAQ
What does an IT support engineer do at Amazon?
To implement technical solutions and deliver superior support for computer hardware, operating systems, or enterprise application software, you will work as an IT Support Engineer I.
What questions are asked in an IT support interview?
Technical IT support interview questions. What is one of the latest Computer Processors (CPU)? . What does USB stand for? . Which desktop operating systems are you familiar with? . What are the disadvantages of using imaging software? . Define Hard-Disk Partitions. What is the difference between RAM and ROM?.
What are the interview questions for technical support engineer?
Technical Support Interview QuestionsWhat made you get into technical support? . What is your troubleshooting process? . Why did you want to work in our IT division? What qualifies you to offer technical support?
What are the interview questions for L1 support engineer?
L1 Technical Support Engineer Interview QuestionsQ1. Basic Computer Troubleshooting How to identify the charger or adaptor of the system’s fault if the system won’t turn on? Q2. Self Introduction and Experience if holding. Add Answer.
