Paying your monthly Virgin mobile phone bill should be simple and straightforward. With Virgin Mobile, you have multiple options to pay your bill so you can choose the method that works best for you. In this article, I’ll walk through the easiest ways to pay your Virgin mobile phone bill using your account number, phone number, or online login.
Online Payment Options
The fastest and most convenient way to pay your Virgin mobile bill is online Virgin Mobile offers several online payment options that allow you to pay in just a few clicks from your computer or mobile device
Pay Online Through Your Virgin Account
The easiest online payment option is to log into your Virgin account online and pay your bill Here’s how
- Go to virginmobile.ca and log into your account
- Select “Make a Payment”
- Enter your payment amount and credit card information
- Confirm your payment
Once you submit the payment, it will instantly process using your credit card on file. This is the quickest way to pay since you don’t need to enter any account numbers.
Pay as a Guest
If you prefer not to log into your Virgin account, you can also pay your bill as a guest. Here’s what to do:
- Go to virginmobile.ca/payments
- Enter your Virgin mobile number
- Enter your credit card information
- Submit payment
This is almost as fast as paying while logged in. Just input your 10-digit Virgin mobile number and the rest is the same.
Pay Through Your Bank
You can also pay your Virgin mobile bill through your bank’s online banking portal or mobile app. Here’s how it works:
- Log into your bank’s online banking site or mobile app
- Add Virgin Mobile as a payee using their account number
- Enter your Virgin mobile number as the account number
- Enter the payment amount and submit
The payment will take 2-3 business days to process with this method. Make sure to schedule the payment at least a week before your bill’s due date.
Pay by Phone
If you prefer to speak to an agent, you can pay your Virgin Mobile bill over the phone. Here are your options:
Call Virgin Mobile
The easiest way is to call Virgin Mobile directly at 1-888-999-2321. When prompted by the automated system:
- Select the “Make a payment” option
- Enter your 10-digit mobile number
- An agent will assist you in making a payment with your credit card
This is the fastest phone payment option since you’ll speak directly with Virgin Mobile.
Call Your Bank
You can also call your bank and make a payment through telephone banking. Have these details ready:
- Your Virgin Mobile account number (your 10-digit mobile number)
- Payment amount
- Virgin Mobile’s phone number for bill payments: 1-888-999-2321
The agent can process a one-time payment that will debit from your bank account. Just note it takes 1-2 business days to reflect on your Virgin Mobile account.
Automatic Payments
For hassle-free payments each month, set up automatic payments through Virgin Mobile. This withdraws your monthly payment amount directly from your credit card or bank account.
To set up automatic payments:
- Log into your Virgin account
- Click on “Account” and select “Payment options”
- Choose “Set up Pre-Authorized Payment”
- Enter your credit card or bank account information
- Confirm your enrollment
Going forward, Virgin Mobile will automatically charge your credit card or withdraw from your bank account each month to pay your bill.
Pay in Person
If you prefer paying your bill in cash, you can bring your payment to an authorized Virgin Mobile location. Here’s how it works:
- Find an authorized payment centre on Virgin Mobile’s store locator
- Bring your bill and cash payment to the store
- Provide your Virgin mobile number
- Pay your bill at the counter
The store associate will collect your cash payment and update your account. This is a great option if you don’t have a bank account and manage bills in cash.
Tips for Hassle-Free Payments
- Schedule payments through your bank 5-7 days before your due date to ensure on-time payment
- Set up text or email bill reminders through your Virgin account so you never miss a payment
- Avoid making payments on the due date in case processing is delayed
- Contact Virgin Mobile if you need to set up a deferred payment plan due to financial hardship
Paying your Virgin Mobile bill should never be a burden. With multiple payment options online, through your bank, by phone, or in person, choose the method that works best for you. Reach out to Virgin Mobile if you have any questions about making a payment.
How To Pay Virgin Mobile Bill Online (2024)
How do I pay my Virgin Media Bill?
You can pay your bill using your internet or phone banking service by using the following details: NOTE: If you’re using internet banking, you may have to first select ” VirginMedia (1) ” as the company to pay. If you receive paper bills you’ll find your 14 digit payment reference on the back of page 1 of your bill.
Which payment methods does Virgin Mobile accept?
Virgin Mobile accepts American Express, Mastercard, and Visa. You can use these payment methods to buy any added services for your plan or pay for your Virgin Mobile plan.
How can I pay for my Virgin Mobile plan?
You can pay for your Virgin Mobile plan using Bank credit or debit cards, Apple Pay, cash, or vouches. Learn more about our payment options.
How do I make a Virgin plus payment?
Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card. Pick Bank Account as the method of payment from the drop down list. Enter your bank info. Your Virgin Plus number and password. Your banking info (Transit Code, Bank Code, Account Number). A MasterCard, Visa or American Express credit card, issued in Canada.
How do I contact Virgin Media if my bank account details are wrong?
If none of the above are working, call us on 150 from your Virgin Media Phone, or 0345 454 1111* from any other phone. If you think you’ve used the incorrect bank account details when paying via bank transfer, you’ll need to get in touch with your bank directly. If your circumstances have changed, don’t worry – we’re here to support you.
What if my Virgin Media payment is not showing?
If your payment still isn’t showing after the usual processing time, then contact us and we’ll get it sorted. What will I need to prove I’ve made a payment? Note: If the payment wasn’t made to a Virgin Media bank account, you’ll need to chat to your bank. If your payment is late, we may need to charge you a late payment fee of £7.50.
