Paying your Virgin Mobile bill doesn’t have to be a chore. Virgin Mobile offers several convenient ways to pay your bill either automatically or manually each month. In this guide, we’ll walk through the step-by-step process for setting up auto-payments as well as making one-time bill payments through different channels.
Setting Up Auto-Payments
The easiest way to ensure your Virgin Mobile bill gets paid on time every month is to set up automatic payments. Here are a few ways to do that:
Using the My Account App
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Download and open the My Account app on your phone.
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Tap on “My Profile” and select “Sign-up for Pre-authorized Payment”.
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Enter your banking information including Transit Number, Bank Code, and Account Number.
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Review the terms, agree, and submit your bank information.
That’s it! The app will now automatically withdraw your monthly bill amount from your linked bank account each month
On the Virgin Mobile Website
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Go to virginmobile.ca/preauthsignup and log into your account.
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Select “Bank Account” as your payment method.
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Enter your banking details including Transit Code, Bank Code, and Account Number.
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Agree to the terms and conditions.
Your Virgin Mobile bills will now be paid automatically each month from your bank account.
With a Credit Card
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Download the My Account app or go to virginmobile.ca/preauthsignup.
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Select “Credit Card” as your payment method.
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Enter your credit card information.
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Accept the terms and conditions.
Your Virgin Mobile bill will be charged to your credit card automatically each month.
Making One-Time Payments
If you prefer to pay your Virgin Mobile bill manually each month, here are some ways to do that:
Through the My Account App
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Open up the My Account app on your phone.
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Tap on “Pay Now”.
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Enter the payment amount.
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Choose your payment method – a saved credit card or new card details.
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Review and submit the payment.
On the Virgin Mobile Website
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Go to virginmobile.ca/paybill and log in.
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Enter your credit card information.
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Submit the payment.
Through Your Bank
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Set up Virgin Mobile as a payee within your bank’s online banking platform.
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Make payments through your bank’s website or phone banking system.
Note that bank payments can take 2-5 days to process.
At a Virgin Mobile Store
You can also pay your Virgin Mobile bill in person at one of their retail stores or authorized dealers. Just bring your bill and payment method.
Payment Methods Accepted
Virgin Mobile accepts Visa, Mastercard, and American Express credit cards both in stores and online. You can also pay with a linked bank account through pre-authorized debit.
Virgin Mobile does not accept cash payments by mail for security reasons.
When Is My Bill Due?
Virgin Mobile bills are due on a monthly basis. The specific due date is shown on your bill and can also be found by logging into your account.
If you set up auto-payments, Virgin Mobile will debit your account on the due date. For manual payments, be sure to pay by the due date to avoid any late fees.
Having Trouble Paying Your Bill?
If you’re going through financial hardship and are struggling to pay your Virgin Mobile bill, don’t panic – help is available. Here are some options:
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Request a payment extension or deferral through Virgin Mobile’s customer service.
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Enroll in a payment plan to pay your outstanding balance over time.
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Explore Virgin Mobile’s affordability programs for low-income families.
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Temporarily suspend your service if you need to cut costs.
The key is communicating early with Virgin Mobile before your account becomes delinquent. They can help figure out the best solution based on your situation.
Get Support with Payments
If you have any questions or issues related to paying your Virgin Mobile bill, there are a few ways to get help:
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Contact Virgin Mobile customer service by phone, chat, email, or social media.
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Visit support pages on virginmobile.ca for FAQs, how-to guides, and step-by-step instructions.
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Stop by a Virgin Mobile retail store and speak to an agent in person.
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Join Virgin Mobile’s online community forum to get input from other customers.
Virgin Mobile aims to make paying your bill as quick and easy as possible. Hopefully this overview gave you a better understanding of the flexible payment options available as a Virgin Mobile customer. Reach out for assistance if you ever get stuck – they’re ready to help get your account back in good standing.
How To Pay Virgin Mobile Bill Online (2024)
FAQ
How to pay for a virgin mobile phone?
Can you pay at Mobile bill online?
How do I get my Virgin phone bill?
How do I pay my Virgin Mobile bill?
To pay your Virgin Mobile bill by mail: Write a check or money order payable to Virgin Mobile. Make sure to include your account number on the check. Allow 7-10 business days for your mailed payment to process. Payments are applied to your account on the day they are received.
What payment methods does Virgin Mobile accept?
Virgin Mobile accepts payments from credit cards, debit cards, and bank accounts. Follow the prompts to enter your payment details and submit the payment. You’ll receive a confirmation email with your payment details once the transaction is completed.
What are Virgin Mobile usage charges?
When you join Virgin Mobile, you’ll receive your first bill a few days after your Pay Monthly service starts. This will cover the cost of your plan for the first month, along with any upfront costs. After this, you’ll be billed monthly, with your bill being created on the same date each month*.
How do I set up autopay on Virgin Mobile?
Autopay is a convenient set-it-and-forget-it option to pay your Virgin Mobile bill automatically each month. Here’s how to set up autopay: Log into your Virgin Mobile account. Under “Account Settings”, select Auto Pay. Choose your payment method – credit card or bank account. Agree to the Auto Pay Terms & Conditions.
How do I get help with Virgin Mobile?
Log into Virgin Mobile. Need some help? You can still get help with our products and services, or with payments, from our Help & Support Page. ©2022 Virgin Media. All Rights Reserved
How do I make a Virgin plus payment?
Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card. Pick Bank Account as the method of payment from the drop down list. Enter your bank info. Your Virgin Plus number and password. Your banking info (Transit Code, Bank Code, Account Number). A MasterCard, Visa or American Express credit card, issued in Canada.
