The Mount Washington Water Company provides water and sewer services to residents of Mount Washington, Kentucky. Paying your water bill regularly and on time is important to avoid late fees or service interruption. This article will explain how to pay your Mount Washington Water Company bill online, by phone, by mail or in person.
Overview of Mount Washington Water Company
Mount Washington Water Company is owned and operated by the city of Mount Washington. The water company provides water and sewer services to around 6700 residential and commercial customers in Bullitt County.
Some key facts about Mount Washington Water Company
- Bills are issued monthly for prior month’s usage
- Bills are mailed on the last business day of the month
- Payments are due by the 15th of each month
- A 10% late fee is added for payments after the 15th
- Payment methods include online, by phone, by mail or in person
- A night deposit box is available for after hours payments
Paying Your Bill Online
Paying online through the Mount Washington website is a convenient option for bill payment. Here are the steps:
- Go to www.mtwashingtonky.org
- Click on “Pay Bill Online”
- Register for an account or log in
- Select Mount Washington Water Company as payee
- Enter your account number from your bill
- Enter payment amount and submit
Online payments can take 1-2 business days to post to your account, Avoid paying online after midnight the day before disconnection to ensure your payment is received on time,
There is a $2 convenience fee for online payments under $150, or 2.75% for payments over $150.
Paying Your Bill by Phone
You can pay your water bill over the phone using Mount Washington’s automated payment system at 1-877-720-6038.
To pay by phone:
- Call 1-877-720-6038
- Enter your account number
- Enter payment amount
- Enter payment method
There is a $2 convenience fee for phone payments under $150, or 2.75% for payments over $150. Allow 1-2 business days for phone payments to post to your account.
Paying Your Bill by Mail
To pay by mail, write your account number on your check or money order and mail to:
Mount Washington Water Company
PO Box 285
Mt Washington, KY 40047
Allow 5-7 business days for mailed payments to avoid late fees.
Paying in Person
You can pay your water bill in person at the Mount Washington Water Company office located at:
311 Snapp Street
Mt Washington, KY 40047
Office hours are Monday-Friday, 8am-4:30pm. A night deposit box is also available outside the building for after hours payments.
Payments made in the night deposit box will post the next business day.
Cash, check, credit/debit cards and money orders are accepted for in-person payments.
Setting Up Auto-Pay
The most convenient option is to enroll in auto-pay so your bill is paid automatically each month on the due date.
To set up auto-pay:
- Complete the Auto-Pay enrollment form
- Return form to Mount Washington Water Company
- On the 15th of each month, your bill amount will be drafted from your bank account.
You’ll still receive a bill each month for your records.
Avoid Late Fees and Disconnection
To avoid late fees and potential service interruption, be sure to pay your bill by the 15th of each month. Allow 1-2 business days processing time for online or phone payments to avoid issues.
If your service is disconnected for non-payment, a $75 disconnection fee will apply. Payment by cash, credit card or money order will be required for reconnection after business hours or on weekends/holidays.
By paying your Mount Washington Water Company bill promptly each month through one of the available options, you can avoid any late fees or service interruptions. Contact Mount Washington Water Company if you have any questions about billing or payment options.
Shutting off your own water won’t stop MSD from billing you
FAQ
What is the phone number for Mount Washington water bill payment?
What is the sales tax in Mount Washington KY?
What county is Mount Washington, KY?
What is the occupational tax in Mount Washington KY?
How do I pay my Mt Washington water bill?
Mt. Washington Water Company Phone: (502) 538-4216 Pay your bill by phone: (877) 720-6038 You will receive call notifications from 833-681-6628 with any necessary water updates. Please make sure to keep an updated phone number on your water account so these notifications can reach you.
How do I pay my mtwashingtonky bill online?
On-line – Log onto www.mtwashingtonky. o r g to set up your account for on-line payments. Please note payments made via our on-line system take 24-48 hours to post to your account. To avoid late fees or disconnection of service this timeframe should be kept in mind when paying your bill via the automated system.
Does Mt water & sewer keep my information confidential?
MT. WASHINGTON WATER AND SEWER assures you that the identity of all who contact them through this Web site will be kept confidential. They may occasionally send mailings on behalf of other organizations or ministries when their interests align with MT. WASHINGTON WATER AND SEWER (Security – MT).
Does Mount Washington offer nexbillpay?
City of Mount Washington has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.
Does Mt Washington water & sewer use SSL?
Mt Washington Water and Sewer uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at their server.
How does reach alert work in Mt Washington?
The City of Mt. Washington utilizes Reach Alert Calling System for notifications such as water breaks, boil water advisories and payment reminders. It is very important that you keep a valid telephone number on your account. You will automatically be enrolled with Reach Alert when you apply for services.
