Visiting an urgent care clinic like American Family Care (AFC) can provide fast, affordable treatment when you need medical care right away. However, you likely want to pay your bill and move on once your visit is over. Fortunately, AFC offers a few convenient options to pay your urgent care bill online.
How Billing Works at American Family Care
AFC will send you a bill after your urgent care, primary care, or employer health services visit. You may receive:
- An email with a link to pay online
- A text message requesting payment
- A paper statement in the mail
Bills are sent once the claim processes through your insurance, if you have coverage. You are responsible for any remaining balance like copays, deductibles, and coinsurance. Uninsured patients will get a bill for the total visit charges.
When to Expect Your American Family Care Bill
Most AFC bills are sent within 30 days of your visit. However, billing timeframes vary depending on your insurance
- Uninsured patients: You’ll typically get your bill within 1 week.
- Commercial insurance: Allow 2-4 weeks to get your bill.
- Medicare: It may take up to 45 days to receive your bill.
- Medicaid: Bills are sent after the claim finalizes, which can take up to 90 days.
- Worker’s compensation: Billing timeframes are set by your employer and their worker’s comp carrier.
If you haven’t received a bill within 60 days contact your local AFC center to check the status.
Easy Ways to Pay Your AFC Bill Online
American Family Care offers three fast options to pay your urgent care bill online:
1. Pay Through Your AFC Patient Portal
The easiest way to pay is through your AFC patient portal account. To log in and pay:
- Go to https://afcprimed.com/make-payment/
- Enter your username and password. These were provided when you first checked into an AFC center.
- Click “Make Payment” and enter your credit/debit card details or bank account.
You can also set up automatic payments through your portal so your bills get paid on time each month without any effort.
2. Pay Through the AFC Website
Don’t have a patient portal account? You can still pay your AFC bill online at https://americanfamilycare.webpay.md/.
To pay:
- Enter your billing account number. Find this on your printed AFC statement.
- Enter your date of birth.
- Choose whether to pay with a card or electronic check.
- Enter your payment details and submit.
One limitation is you can only pay open balances through the website. If you have multiple AFC bills, you’ll need to log into your patient portal to view and pay them all.
3. Pay Through Your AFC Text Payment Link
If AFC has your mobile number on file, you may receive a text message with a direct link to pay your bill online. Simply click the link and enter your card details to complete the payment.
This is the quickest option that takes just seconds to complete. However, the text links expire after a short period so make sure to pay promptly when you receive one.
Other Ways to Pay Your American Family Care Bill
If you prefer not to pay your urgent care bill online, AFC offers other convenient options:
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Pay by phone: Call the billing number on your statement to make a card payment over the phone.
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Pay by mail: Send a check or money order made payable to American Family Care to the remit address on your printed bill.
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Pay in person: Visit any AFC location and pay at the check-in kiosk before or after your appointment.
Save Time By Going Paperless
You can get your AFC bills delivered right to your email instead of waiting for a mailed statement. Sign up for paperless billing through your online patient portal in a few quick steps.
Going paperless means faster billing, instant access to statements, and automated payments if you choose. It’s the most convenient way to manage AFC bills for care you or your family receive.
Get Help Paying Your Bill from AFC Financial Services
The AFC billing team understands urgent medical issues come up unexpectedly. They offer support if you’re unable to pay the full balance right now.
You can call the billing number on your statement and ask about:
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Payment plans: Break up your balance into smaller monthly payments that work for your budget.
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Discounts: Uninsured patients may qualify for a 30% prompt pay discount by paying within 30 days.
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Financial assistance: If you meet income criteria, some or all of your bill may be waived.
The AFC financial assistance policy is available online at https://www.afcurgentcare.com.
Pay Online for Fast, Simple Bill Management
No one wants to deal with bills after receiving urgent medical services like those offered at American Family Care clinics across the country. Paying online is the fastest and easiest way to take care of your obligation so you can focus on feeling better.
In just a few minutes, you can securely pay your AFC urgent care, employer health, or primary care bill using your patient portal, the AFC website, or a direct payment link sent by text. Then move on with peace of mind knowing your balance is paid in full.

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FAQ
Can I pay American family insurance with a credit card?
What is American family phone pay?
How do I pay my American Family Care Bill online?
Pay your American Family Care bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I pay my American Family Care Bill on doxo?
You can pay them on doxo with credit card, debit card, Apple Pay or bank account. How can I contact American Family Care about my bill? You can contact them directly by phone at 833-361-4643. What types of American Family Care payments does doxo process?
How do I contact American Family Care?
You can contact them directly by phone at 833-361-4643. What types of American Family Care payments does doxo process? doxo processes payments for all American Family Care services, including Medical Supplies & Devices and others. Do you work for American Family Care?
How do I pay my bill using pay now?
Simply click the Pay Now button below and pay your bill directly from your personal bank account, debit or credit card. Note: You’ll need to provide your bank or credit card information, billing account and policy information each time you make a payment using Pay Now. Looking for a convenient way to manage future payments?
What services does American family care offer?
From urgent care to lab testing, AFC clinics offer many services.* As we navigate through the complexities of life, the Whiplash can often be diagnosed through a history and physical examination. Depending on your symptoms, how long they have At American Family Care, we do everything we can to take the hassle out of paying your bill.
How do I pay a doxo Bill?
Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of American Family Care.