Paying your monthly electric bill can be a hassle – writing checks, finding stamps, mailing envelopes Who has time for all that these days? Thankfully, Jay County Remc offers a modern, convenient way to pay your bill online called SmartHub SmartHub allows members to easily view their account info and pay their bill from anywhere using a computer, smartphone or tablet. If you’re a Jay County Remc customer, it’s time to say goodbye to paper bills and say hello to fast, easy bill pay with SmartHub!
What is SmartHub?
SmartHub is Jay County Remc’s online account management system. It gives members secure access to account information and billing services through a website and mobile app. With SmartHub, members can:
- View electric usage and billing history
- Pay bills immediately with bank account or credit/debit card
- Set up recurring auto-pay
- Go paperless
- Report outages
- Update account information
- Contact customer service
SmartHub is available as a free website at wwwjayremccom/smarthub and can also be downloaded as a mobile app for Android and Apple devices.
Why Choose SmartHub for Bill Pay?
Here are some of the great benefits of paying your Jay County Remc bill through SmartHub
Convenience
The #1 reason to use SmartHub for bill pay is convenience. You can pay in seconds anytime, anywhere using a computer, tablet or mobile phone. No more writing checks, finding stamps or rushing to get the payment in the mail.
With SmartHub auto-pay, your bill gets paid automatically each month on the due date so you never forget. And with paperless billing, you’ll receive an email when your bill is ready to view and pay online. No more clutter from paper bills.
Payment Options
SmartHub offers flexibility in how you pay your electric bill. When logged into your account, you can pay immediately by debit/credit card or bank account. You also have the option to enroll in auto-pay which will schedule recurring payments from your selected payment method.
Payment Security
Rest assured your payment info is safe. SmartHub uses advanced encryption and security measures to protect your data. Payment information like bank account and credit card numbers are not stored on your mobile device for extra protection.
Account Management
With SmartHub, you have 24/7 access to manage your electric account. View up-to-date account balance, see payment history, monitor electric use over time and update account information. You can also opt-in to receive notifications for billing, payments, and outages via email or text.
Customer Support
If you ever have questions about your electric bill or service, you can quickly contact Jay County Remc’s customer support team through SmartHub’s messaging feature. Just log into your account and send a message. You’ll get a fast response without having to pick up the phone.
How to Sign Up for SmartHub
Signing up for SmartHub bill pay only takes a few minutes. Here are step-by-step instructions:
On the SmartHub Website:
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Go to www.jayremc.com/smarthub
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Click “New User”
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Enter your Jay County Remc account number, last name/business name, and email address.
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Create a password and security questions.
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Check your email for a verification link and click to activate your account.
Once registered, you can login anytime to view your bill, make a payment, and manage account settings.
On the SmartHub Mobile App:
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Download the free SmartHub app from the App Store or Google Play.
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Tap “New User” and enter your account number, last name/business name, and email address.
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Create a password and security questions.
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Verify your account via email.
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Login to the app with your credentials.
Now you can access your electric account, pay bills, and contact customer service right from your mobile device.
SmartHub Features and Settings
Here are some of the great features available once you login to SmartHub and how to customize them for your needs:
Paperless Billing
Go paperless by opting into email delivery for billing statements. On the website, visit the “My Profile” page. On the app, go to “Settings”. Toggle paperless billing on.
Auto Pay
Set up recurring automatic payments from your bank account or credit card. On the website, visit the “Billing & Payments” page. On the app, tap “Pay My Bill”. Select Auto Pay Program and enter your payment info.
Notifications
Receive bill alerts, payment confirmations, and outage updates via text or email. On the website or app, click on “Notifications” then “Manage Notifications”.
Usage Monitoring
View usage history over time to identify trends and peaks. On the website or app homepage, click on “My Usage”. Select timeframe to display.
Stored Payment Methods
Save your payment info securely for quick checkout. On the website, visit “My Profile” page. On the app, tap “Pay My Bill”. Select “Stored Payment Accounts” and enter details.
Message Center
Send customer service inquiries or requests quickly through SmartHub’s messaging feature. On the website or app, click “Message Center” and compose your message.
Get Started with SmartHub Bill Pay Today!
If you’re a Jay County Remc customer, simplify bill pay with SmartHub. Register for an account online or through the mobile app in just minutes. Then enjoy convenient, secure access to view and pay your electric bill anytime, anywhere! With handy features like auto-pay and paperless billing, SmartHub takes the hassle out of bill pay. Get started today and kiss paper bills and late fees goodbye for good!
