Paying your water bill to the Laguna Madre Water District is easy and convenient with the various payment options available. The Laguna Madre Water District (LMWD) provides water and wastewater services to over 10,000 customers across several communities in Texas, including South Padre Island, Port Isabel, Laguna Heights, and Laguna Vista. As a public utility, ensuring customers can pay their bills efficiently is a top priority for LMWD. This article will explain the different ways Laguna Madre Water District customers can pay their water bill.
Online Bill Pay
The easiest and most convenient way to pay your LMWD bill is online through the utility’s website. On the LMWD homepage, simply click on the “Payments” tab. This will take you to the payments page where you can choose “Pay Your Water Bill Online.”
When paying online, you have two options
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Through Your Online Account: If you have an online account with LMWD, you can log in to access and pay your bill. Setting up an online account is free and allows you to also view billing history, make recurring payments, and more.
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As a Guest: You can pay as a guest by entering your account number and billing details without logging in.
Online payments are processed quickly, usually within 1-2 business days. You can pay by credit card or e-check. LMWD accepts Visa, MasterCard, Discover, and American Express credit cards.
Automatic Bank Draft
For hands-free bill payment, sign up for automatic bank draft through LMWD. With bank draft, your water bill is automatically paid from your checking or savings account each month.
To enroll in automatic bank draft, print and complete the bank draft form available on the LMWD website. Be sure to include a voided check when submitting the form to LMWD. There is no charge to enroll in bank draft payments.
Pay by Phone
LMWD offers a pay-by-phone option that allows you to make quick water bill payments using the interactive voice response (IVR) system,
To pay by phone, simply call the LMWD billing department at 956-943-2626 and select the “Pay by Phone” option. The automated system will guide you through the process of entering your account number and credit card details to make a payment.
Pay by Mail
If you prefer, you can mail your water bill payment to LMWD each month. Use the pre-addressed payment stub included with your paper bill and enclose a check or money order. Be sure to mail your payment at least 5-7 days before the due date to ensure it arrives on time.
Payments sent by regular mail take longer to process than electronic payments. Mailed payments are typically credited to your account within 7 business days.
Pay in Person
For in-person bill payment, visit the LMWD office located at 105 Port Road, Port Isabel, TX. The office is open Monday-Friday from 8AM to 5PM, excluding holidays.
At the LMWD office, you can pay by cash, check, credit/debit card, or money order. After hours, a convenient night drop box is available for dropping off check or money order payments.
Payment Options for Laguna Madre Water District Customers:
- Online through the LMWD website
- Automatic bank draft
- By phone through the automated pay-by-phone system
- By mail using the payment stub and a check or money order
- In person at the LMWD office
Payment Processing Times
To avoid late fees, be sure to note processing times for the various payment methods:
- Online payments: 1-2 business days
- Bank draft: On due date
- Phone payments: 1-2 business days
- Mailed payments: 7 business days
- In-person payments: Instant processing
Online, phone, and in-person payments offer the fastest processing times. For these methods, your payment is usually credited to your account within 1-2 business days.
Mailed payments take the longest to process at 5-7 days. To avoid late fees with mailed payments, be sure to put your payment in the mail at least 7 business days before your bill due date.
Late Fees and Disconnection
If your payment is not received by the due date, LMWD will charge a 10% late fee on unpaid balances. Make note of your bill due date and select a payment option that ensures your payment processes in time.
Accounts more than 30 days past due are subject to water service disconnection. A $30 disconnection fee and $30 reconnection fee will apply. To avoid fees and disruption of service, pay your LMWD water bill on time and in full each month.
Payment Assistance Programs
If you are having trouble paying your water bill, LMWD offers programs to help qualified customers:
- Payment arrangements spread payments over multiple months
- Low-income payment assistance for customers up to 150% of federal poverty level
- Senior citizen and disability discounts for customers over 65 or with qualifying disabilities
Contact LMWD to learn more about bill payment assistance programs you may be eligible for.
Paying your Laguna Madre Water District bill is quick and easy through the variety of available options. Pay online, by phone, by mail, in person, or via automatic bank draft. Carefully note processing times for each method to avoid late fees. Seek out payment assistance programs if needed. With multiple payment choices, paying your LMWD water bill can fit any schedule and preference.
Laguna Madre water district destructive employees
How do I pay my water bill at Laguna Madre Water District?
Laguna Madre Water District appreciates your Business. Customers may sign up for electronic bill. The following payment options are available to all our customers: www.lmwd.org “Pay Online”, On your phone device, Bank draft, By Mail. Independent Credit Card option is available for payments at our web page EZNETPAY.
Is Laguna Madre a good water system?
Laguna Madre Water District has been recognized as a Superior Water system for many years by TCEQ. Our Water Quality has been excellent, especially with our new micro-filtration system installed in 2014. Texas Drinking Water Watch maintains current information on Public Water Supply Systems, including our Water District.
How do I pay my water bill in Laguna Beach?
When mailing your payment, please include the payment stub. Payment mailing address: You may pay your water bill at either the District’s headquarters located at 306 Third Street in downtown Laguna Beach. The District’s office hours are Monday thru Thursday, 8:00am – 5:00pm. The District has two convenient and secure payment drop boxes.
Where is the Laguna Madre water district administrative office located?
The administrative office of the Laguna Madre Water District is located at 105 Port Road, Port Isabel, Texas.
Does Laguna Madre water district have a water conservation management plan?
Laguna Madre Water District Water Conservation Management Plan has no restrictions at this time. Monitored Water Supply Reservoirs are 54.4% full on 2019-11-07 Laguna Madre Water District has been recognized as a Superior Water system for many years by TCEQ.
Does Laguna Madre water district have a health problem?
Taste, color, or odor problems are not necessarily causes for health concerns. Laguna Madre Water District is a public water system using surface water and conventional filtration and/or microfiltration.
