Paying your electric bill can be a hassle. You have to wait for the paper bill to arrive, write a check, put it in an envelope, add a stamp and drop it in the mailbox Then you have to hope it arrives on time to avoid late fees. Fortunately, Bedford Rural Electric Cooperative makes paying your bill easier than ever with online bill pay through SmartHub
What is SmartHub?
SmartHub is Bedford Rural Electric’s online bill pay system. It allows you to view your electric bill online and pay it electronically through the website or mobile app.
SmartHub provides a secure, convenient way to manage your account 24/7. Instead of waiting for a paper bill, you’ll get an email when your bill is ready to view. You can see your billing history, analyze your electric usage, make a payment and more.
Key Features of SmartHub
Here are some of the useful features SmartHub offers
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View billing history – See your current bill as well as previous electric bills going back months or even years. Monitor your kWh usage and charges over time.
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Analyze electric use – Interactive charts show your monthly and daily consumption. See how your usage changes by season or day of the week. Spot high use times to find savings opportunities.
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Flexible payment options – Pay your bill directly through SmartHub by debit card, credit card or electronic check. You can pay one-time or set up recurring payments.
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Mobile app – Download the free SmartHub app for your iOS or Android device. Manage your account on the go.
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Paperless billing – Reduce clutter and help the environment by going paperless. New bills trigger an email instead of a mailed statement.
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Account management – Update your billing address, phone number or other account info through SmartHub. See outage alerts and other notifications.
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Usage alerts – Get emails or texts if your electric use exceeds thresholds you set. Detect issues early to avoid surprises.
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Pay guest accounts – Pay other accounts you have access to, like your parents or rental property, in the same app.
How to Enroll in SmartHub
Signing up for SmartHub only takes a few minutes. Follow these steps to start enjoying the convenience of online bill pay:
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Go to the SmartHub website – Visit www.bedfordrec.com and click on “Pay Bill” or go directly to www.bedfordrec.smarthub.coop.
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Enter your account information – Provide your Bedford Rural Electric account number and the last name on the account.
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Create username and password – Make up a unique username and password you’ll use to log into SmartHub.
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Add contact information – Enter your email address and mobile number to receive bill notifications.
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Review terms and enable paperless – Read through the terms of use and enable paperless billing.
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Verify email – Check your email for a verification code to complete signup. Enter the code on the SmartHub website.
Once you complete enrollment, you can start using SmartHub right away to view and pay your electric bill online. You’ll receive an email each month when your new bill is ready to view.
Paying Your Bill Through SmartHub
Here are step-by-step instructions for paying your electric bill through SmartHub:
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Log into SmartHub – Go to www.bedfordrec.smarthub.coop and enter your username and password.
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Select Billing & Payments – Choose this option from the SmartHub menu.
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View your bill – Your current bill amount, due date and usage details will display. Review your charges.
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Select payment option – Choose to pay by credit/debit card, checking account or recurring auto-pay.
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Enter payment info – Provide your payment details on our secure SSL encrypted site.
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Confirm payment – Carefully review the amount and payment method before submitting.
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Get payment confirmation – You’ll receive a confirmation number and email after successful payment.
Paying through SmartHub is fast, easy and secure. Your account is updated immediately after the payment processes. Just log in and pay in minutes any time of day, without stamps or paper checks!
SmartHub Mobile App
In addition to the website, you can download the free SmartHub mobile app to your smartphone or tablet. Search for “SmartHub” in the Apple App Store® or Google Play®.
The SmartHub app allows you to securely manage your electric account on the go. Key features include:
- Pay your bill with a few taps
- View current and past bills
- Monitor electric use
- Receive notifications
- Update account information
- Contact customer support
Your billing and payment information is encrypted for security. You can store your SmartHub login in the app for fast access, but anyone else using your device could then log in.
Is SmartHub Secure?
Rest assured SmartHub uses advanced security measures to keep your data safe and prevent fraud.
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SSL encryption – Your information is encrypted on secure servers during transmission.
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No stored financial data – Payment card details are not stored in SmartHub after processing.
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User authentication – Login with unique username and password for access.
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Trusted partners – SmartHub partners adhere to strict banking cybersecurity standards.
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Regular auditing – Independent auditors regularly evaluate SmartHub’s security controls.
Get Support for SmartHub
Need help with SmartHub? Contact Bedford Rural Electric Cooperative’s member services team:
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By phone – Call 1-800-808-2732 Monday through Friday from 7:30am to 4:00pm EST.
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By email – Email [email protected] and typically get a reply within 24 hours.
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In person – Visit the Bedford REC office at 8846 Lincoln Highway, Bedford, PA 15522.
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After hours – For outages and emergencies 24/7, call (814) 623-7568.
The member services team can assist with SmartHub enrollment, billing questions, making payments, outage reporting and more. They can also help troubleshoot any issues accessing your account.
Sign Up for SmartHub Today!
Ready to start paying your Bedford Rural Electric bill online through SmartHub? It just takes a few minutes to enroll and start enjoying the convenience and security of managing your account digitally.
SmartHub puts account management at your fingertips 24/7 through the website or mobile app. Say goodbye to paper bills and late payments! Simplify your life by signing up for SmartHub today.
Bedford Co. Business Hall of Fame: Bedford Rural Electric Cooperative
How do I use the Bedford rural electric app?
Once the application is downloaded, you can search by location or name (we are listed as Bedford Rural Electric) and immediately login using your user name and password. You can view your billing history, download your bill and analyze your consumption with an illustrated graph – the same features available in the web version.
How do I pay my Bedford electric bill?
Please note that the fee is charged by the payment provider (Paymentus) and not the Town of Bedford. You can use Paymentus by visiting our NEW Bedford Electric Online Utility Billing and Payment System at: Customer Connect Website or you can call 1-833-970-2238.
How do I pay my Bedford Rural Electric Cooperative bill online?
Call (814) 623-7568 Bedford Rural Electric Cooperative would like to welcome our on-line users to SmartHub, the latest version of our electronic bill presentation and payment program. SmartHub continues to be a secure, state-of-the-art technology, providing a safe and convenient way to receive and pay your bill on line!
How do I contact Bedford Rural Electric Cooperative?
For Outages & Emergencies – 24 hours a day!!! Call (814) 623-7568 Bedford Rural Electric Cooperative would like to welcome our on-line users to SmartHub, the latest version of our electronic bill presentation and payment program.
Is Bedford Rural Electric Cooperative an equal opportunity provider?
Pay Now! “Bedford Rural Electric Cooperative, Inc. is an equal opportunity provider and employer.”
How does the city of Bedford deduct a utility bill?
The City of Bedford’s bank will instruct your bank to deduct the entire amount of your utility bill from your checking account. Your bank will deduct your payment amount and forward the payment electronically to the City of Bedford’s bank. How can I be sure that the bill was actually paid?
