Bill pay services allow customers to pay bills directly from their bank or credit union account. This saves the hassle of writing and mailing checks yourself. Cefcu offers a handy bill pay feature for its members. If you need help with Cefcu bill pay, a quick phone call can get you answers fast.
Overview of Cefcu Bill Pay
Cefcu stands for Citizens Equity First Credit Union It is a full-service financial institution based in Peoria, Illinois Cefcu offers checking accounts, savings accounts, credit cards, mortgages, personal loans, business services, and more.
Members can sign up for Cefcu’s online banking to access bill pay. You can pay bills either through Cefcu’s website or mobile app. It’s free to use bill pay, though expedited payments may incur fees.
With Cefcu bill pay you can
- Schedule one-time or recurring payments
- Pay bills from checking or savings
- Set up reminders for upcoming bills
- Pay utility bills, credit cards, loans, etc.
- Pay individuals (like babysitters or friends)
Bill pay lets you avoid late fees since payments are delivered on time It also saves stamps since bills are paid electronically
How to Get Cefcu Bill Pay Help by Phone
If you need assistance with Cefcu bill pay, a quick phone call can get your questions answered.
There are a few numbers to call depending on your specific needs:
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For general bill pay support: Call 1-800-633-7077, extension 33490. This number will connect you with a Cefcu agent who can help with any bill pay questions.
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For tech support: Call 1-800-633-7077, extension 30111. Tech support can help with issues like accessing bill pay online or via mobile.
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For account-specific questions: Call 1-800-633-7077, extension 34780. This number reaches Cefcu’s call center for help with your account balances, profile details, or transaction history as it relates to bill pay.
Cefcu’s Member Care Center hours are:
- Monday to Friday: 7:30am – 7:00pm CT
- Saturday: 8:00am – 3:00pm CT
When you call, just select the relevant menu option or dial extension. Have your Cefcu account information handy for verification.
Tips for Getting the Most from Cefcu Bill Pay Support
Here are some tips to make the most of your call when you contact Cefcu bill pay support:
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Have account details ready. This includes your member number, account number, and recent transactions. This allows the agent to quickly pull up your profile and assist you.
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Know your question. Before calling, know exactly what you need help with. This will make the call more efficient.
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Ask about expedited pay. If you need a payment delivered urgently, ask the agent how to make an expedited bill payment. Extra fees may apply.
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Set up account alerts. While you have the agent on the phone, set up text or email alerts for successful bill payments. This ensures you know when bills are processed.
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Learn how to add payees. Don’t know how to add a new payee in bill pay? Ask the agent to walk you through it.
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Review payment activity. Ask the agent to review recent bill pay payments and confirm which bills you have upcoming.
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Troubleshoot error messages. If you get an error message in Cefcu bill pay, the agent can help troubleshoot the issue.
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Learn how to schedule recurring payments. Set up recurring bill payments for charges like your mortgage, car loan, gym membership, etc.
Other Ways to Get Help with Cefcu Bill Pay
In addition to calling for support, there are other ways to get answers to Cefcu bill pay questions:
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Email – Email [email protected] for bill pay assistance. Expect a response within one business day.
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Live chat – Initiate a live chat session at cefcu.com during business hours for real-time bill pay help.
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Visit a branch – Stop by a Cefcu branch and speak to an employee for in-person bill pay help.
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User guides – Reference Cefcu’s online bill pay guides for instructions and FAQs.
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Video tutorials – Watch Cefcu’s bill pay tutorial videos for visual guidance.
Key Takeaways on Contacting Cefcu Bill Pay Support
Cefcu offers convenient bill pay for members to pay bills online. If you need assistance, keep these tips in mind:
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Call 1-800-633-7077 and select the relevant menu option for bill pay help.
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Have your account info handy when you call for faster service.
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Ask questions to learn bill pay tips and tricks from the agent.
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Email, live chat, visit a branch, or consult Cefcu’s online guides for more bill pay help.
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Write down the bill pay number for quick access whenever you need support.
With the proper Cefcu bill pay phone number, you can get your questions answered quickly. Bill pay makes life easier by automating payments, and Cefcu’s friendly agents ensure the service runs smoothly.

Getting Started with CEFCU On-Line® and Mobile Banking
FAQ
What is CEFCU Bill Pay?
What is the ACH manual posting fee for CEFCU?
How to link external account CEFCU?
How do I reset my CEFCU login?
How do I access my CEFCU account?
Our 24/7 phone banking system allows you to: Check account balances. Transfer funds. Make payments. Track account activities. Get rates. Find Member Center hours. Change Personal Identification Number (PIN). Contact CEFCU for a PIN, then call 309.633.3600 or 1.800.447.2478 to access your accounts.
How do I contact CEFCU If I need a screen reader?
If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 1.800.633.7077. Bill Pay Pay bills from anywhere 24/7. Get started today! If you already use CEFCU On-Line® and Mobile Banking, follow the steps below to enroll in Bill Pay:
What is CEFCU online and mobile banking?
A Credit Union, with Online and Mobile Banking that meets (shall we say exceeds?!) your needs… who says you can’t have your cake and eat it too? Do it all with CEFCU On-Line and Mobile Banking. Your total financial picture… at a glance. Create a budget, track spending, and more!
What services does CEFCU offer?
CEFCU offers On-Line & Mobile Banking, Digital Wallets, Foreign Currency and Check Services, Digital Assistant, Business, Save & Spend, Business Checking, Business Debit Card, Business Savings, Business Loans, Business Credit Card, Learn Online Security, Business Benefits, Access Remote Deposit, Business Online Banking, Electronic Payment Services. Why choose CEFCU?
What can I do with my CEFCU credit card?
Move money, make payments, update your information with CardSwap, and more! Activate your CEFCU Credit and Debit Mastercard®, set alerts, add travel notifications, and more! Access eStatements, update contact information, deposit checks with the Mobile Banking app, view accounts with the Apple Watch app, and more!
How do I contact citizens equity first credit union?
For personal assistance, you can reach the credit union through their website or by calling phone number (309) 633-3604. What is Citizens Equity First Credit Union’s routing number? Citizens Equity First Credit Union routing number is 271183701.