Paying your medical bills can be a headache, but it doesn’t have to be! Sentara makes paying your bill quick and easy through their online bill pay system. In this article, I’ll walk you through the entire process of setting up and using Sentara Bill Pay to take care of your medical bills.
What is Sentara Bill Pay?
Sentara Bill Pay is an online system that allows you to view, manage, and pay your Sentara medical bills entirely online. Rather than waiting for a paper statement in the mail, you can log in anytime to see your account balance, make a payment, set up a payment plan, and more.
Sentara Bill Pay consolidates all your Sentara bills into one place, whether they’re from a hospital visit, outpatient care, or a physician office. You can view itemized breakdowns of what your insurance covered for each visit and what you owe.
The system is accessible through the Sentara website, the MyChart patient portal, or the Sentara mobile app. All your family’s accounts can be linked together for easy management
Benefits of Sentara Bill Pay
There are many advantages to using Sentara’s online bill payment system:
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Convenience Pay bills 24/7 without mailing checks or calling in payments, Set up autopay too
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Accessibility Manage bills anywhere via web or mobile app
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Organization: All accounts in one place. View payment history and statements.
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Savings: Avoid late fees by paying on time. Set payment reminders.
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Control: Make one-time payments or set up flexible payment plans.
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Security: Payment info is stored safely. Get email/text notifications.
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Support: Contact billing customer support if needed.
How to Set Up Your Sentara Bill Pay Account
Ready to get started with Sentara Bill Pay? Here are step-by-step instructions to set up your account:
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Go to www.sentara.com and click on “Bill Pay” or navigate directly to www.sentara.visitpay.com.
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Click “Sign In” in the upper right corner.
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If you already have a MyChart account, sign in with those credentials. Otherwise click “Sign Up” to create new credentials.
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Confirm your personal details and click “Link Accounts.”
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Enter your account number from your latest statement to link your bill.
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Review the Terms & Conditions and click “Agree.”
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Your bill pay account is now activated!
The first time you access Bill Pay, you’ll need to accept the new Terms & Conditions. Existing payment plans will automatically transfer over to the new system.
How to Pay Your Sentara Bill
Once your account is set up, here is how you go about paying your bill through Sentara Bill Pay:
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Log into your account at www.sentara.visitpay.com.
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The dashboard will display any outstanding balances owed. Click “Pay Now.”
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Enter the payment amount and select a payment method.
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Review the details and click “Continue.”
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Confirm the payment and click “Pay Now.”
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The payment will process and you will see a confirmation screen.
For recurring payments, you can set up autopay by clicking on “Payment Plan” from the account dashboard. Choose the date and payment frequency that works best for your budget.
Other Bill Pay Features
In addition to making one-time and automated payments, Sentara Bill Pay offers other useful features:
- Print or download account statements
- View payment history
- Update personal and payment information
- Manage notification preferences
- Set up text/email reminders
- Make one-time donations to Sentara foundations
The system also stores payment methods securely so you don’t have to enter card details every time.
Get Support for Sentara Bill Pay
If you have any trouble setting up or managing your Sentara Bill Pay account, customer support is available to help:
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Call 757-233-4500 Monday to Friday from 8am to 6pm.
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Chat live via the Bill Pay website during business hours.
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Email support requests to [email protected].
The Sentara Bill Pay site also has FAQs, how-to articles, and video tutorials if you need self-help resources.
Conveniently Manage Your Healthcare Bills
Sentara Bill Pay makes it easy to view your account activity, make payments, set payment reminders, and more. Sign up for an account today to conveniently manage your Sentara healthcare bills online.

Sentara Bill Pay
What is Sentara bill pay?
We are excited to introduce Sentara Bill Pay as the new way to manage and pay your Sentara bills. Now when you use the Sentara website, Sentara MyChart, or the Sentara app to pay a bill, you will be prompted to set-up your Bill Pay account. If you currently have a payment plan, your balance will be transferred to the new billing experience.
How do I pay my Sentara Health Plan bill?
Please mail your payment, along with the payment stub from your monthly bill, to P.O. Box 715892, Philadelphia, PA 19171-5892. Please note: your payment must be received by the last day of the month. Call 757-687-6434 or 1-888-737-5479 and select option 2 to pay by phone with an Sentara Health Plans representative.
How do I Manage my Sentara bills?
Sign in to manage your Sentara bills securely. Do you have a Sentara MyChart account? Sign in to access Sentara Bill Pay. Don’t want to setup an account? No problem. Use this convenient option to quickly pay your bill. Need to Pay a Different Type of Bill? Pay your Collections or other type of Sentara bills online.
Do I need a login to access my Sentara Bill Pay account?
With Sentara Bill Pay, you will receive only one electronic statement each month and you will need to make only one payment each month for your entire family. Yes, a login is required to access your Sentara Bill Pay account. To log in, you must first enroll for a Sentara Bill Pay account.
Does Sentara bill pay offer consolidation of households?
Consolidation of households is available to all Sentara Bill Pay users. Consolidation allows you to actively manage the account of another user or request for your account to be managed by another user.
Does Sentara bill pay require JavaScript?
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